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Supported by
European Commission |
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What do I do in case of non-delivery? |
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Please inform us immediately if you do not receive the goods ordered according to the terms of delivery agreed upon. Enter the secured area, choose the corresponding guarantee and click the button Non-delivery of goods and then on Next. You will automatically go to the next page where space for comments is available - any additional information may expedite or facilitate proceedings! Please confirm your information by clicking on Submit and we will take care of the problem according to the conditions of the TRUSTED SHOPS guarantee. |
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Information for Consumers: |
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