Quality criteria and procedure
- Enhance your online shop
- Test specifications with more than 100 criteria
- Legally compliant sample texts
An accredited online retailer agrees to fulfil the following obligations:
Quality criteria
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Download quality criteria (TS-CERv2.2) |
- Supplier identification
- Terms of contract and general terms and conditions of business
- Sales and marketing restrictions; protection of minors
- Price transparency and terms and conditions of payment
- Order acknowledgements; post-contractual information
- Delivery of goods, provision of services and customer service
- Cancellation rights and reimbursement of purchase price
- Data protection
- Data and system security
- Special terms of contract for tour operators
Accreditation procedure
As a rule, accreditation is completed within a few weeks.
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| Application | Audit | Validation | Integration | Start |
We are happy to assist you!
If your annual online sales turnover exceeds ₤ 250,000 or you have any questions, please contact us.
Standard shop software
Do you use one of the standard shop software solutions that was pre-certified by Trusted Shops? Then you can make savings. Here you will find the list of all shop software partners.
What does the press say?
"The seal shows the consumer that he can order from the respective provider without worrying. In addition to German providers, international shops are now also displaying the seal of approval. Why do providers actually become certified? Most of the time, having the seal on the homepage really strengthens sales." (Euro Magazin)
