The safe way to web shopping

Authenticity check of the Trusted Shops seal

You should always check the authenticity of the Trusted Shops seal displayed on a shop’s home page. Just click on the Trusted Shops seal and check the validity of the Trusted Shops certificate:

  • The internet address shown on the certificate should correspond to the internet address mentioned on the shop’s home page.
  • The entry in the Status field should be valid.
  • Encryption of the Internet address. The encryption must be activated (lock or key symbol at the bottom of the browser window) and the Internet address must be https://www.trustedshops.com.
  • Authenticity of the SSL-certificate. When using Netscape Navigator, please click on the button Security, and then on Show certificate. When using Microsoft Explorer, please click on File, Properties, (Security), and then on Certificate. The entry required in the field Issued for must be www.trustedshops.com”.

You can also use the link “List of all shops” on the Trusted Shops home page to ensure that a specific online shop is authorised to display our seal.

Please contact us immediately either by telephone (+49-221-77 53 6-77) or by e-mail service@trustedshops.com if you come across a Shop with the Trusted Shops who does not fulfil the obligations.