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Conditions & privacy

The Trusted Shops Guarantee Conditions provide you with a detailed explanation of the Atradius money-back guarantee. How we protect your personal data is described in our Privacy Policy.

Guarantee bond (PDF)

The guarantee is provided by one of the Trusted Shops guarantors:

1. Atradius Kreditversicherung, branch Atradius Credit Insurance N.V., Opladener Straße 14, 50679 Cologne, Germany, General Representative: Dr. Thomas Langen, District Court Cologne HRB 53815, Main Business Activity: Guarantee Insurance.

2. TCRe Germany, branch TRADE CREDIT Re Insurance Company S.A., Spichernstraße 6a, 50672  Cologne, Germany, General Representative: Robert Brixius, District Court Cologne HRB 62129, Main Business Activity: Guarantee Insurance.

The guarantor will be selected by the Trusted Shops GmbH and will be provided to you by e-mail after registration for the buyer protection.