Reviews for erzgebirgepalace.com



Excellent

4.89/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 784 Trusted Shops reviews collected in the last 12 months.
Since registration, a total of 1,795 review have been collected.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
My great nephew was looking for German related items for Christmas and he was very excited to receive these gifts. He is studying German in High School and is totally engrossed in the German culture. Thanks for a great website.
5.00
Excellent

I had to go myself to tale the package to the currier storie.
The object seem to be good quality but it arrived danaged and I had to glue myself the damaged part.
This exoerience is apcettable forma a low cost product. Don't know if after had spent about 140€ it is the normale wsy thing have to go.
3.33
Fair

Amazing product quality; very satisfied and will definitely order from them again
5.00
Excellent

Service and quality excellent
5.00
Excellent

Quality woodwork.
5.00
Excellent

Everything came in perfect condition and on time.
5.00
Excellent

My order was was received quickly. The products were better than pictured. I will deffently order from them again.
5.00
Excellent

My purchase was straight forward and was delivered in the stated time and of a very good quality and would do business with them again.
5.00
Excellent

Ordered from them before, lovely products of such a high quality, all beautifully made.
5.00
Excellent

Top Notch. Everything was fine.
5.00
Excellent

Outstanding quality - received undamaged and earlier than expected Thank You
5.00
Excellent

The nutcracker i purchased was smaller than i expected.
4.00
Good

Delivered in good time and packaged well. Very happy with my purchase and looking forward to future business with this seller. Thanks
5.00
Excellent

I was very impressed by how well and easy the online shopping is. And my purchase arrived intact and very quick.
Thanks for prompt service. Heidi Lenski
5.00
Excellent

The schwibbogen looks fantastic. And the international shipping was fast and inexpensive for such a large item. The packing materials were great for what is a pretty delicate piece.

Fantastic all around
5.00
Excellent

Great product and very fast delivery
5.00
Excellent

Friends loved the nutcrackers we brought back from Cologne and so we have bought them some online and it was so easy Beautiful hand made products, reasonable postage (£10 for 2 x 12" nutcrackers) , and very speedy service. Thank you .
5.00
Excellent

I Ordered the Smoker Business Man - 16cm / 6 inch, Smoker Beer salesman - 19 cm / 7 inch 1, Smoker Woodwoman - 15cm / 6 inch, and the Smoker Freiberg Hut - 12,5cm / 5 inch. Each item is perfect The craftsmanship and detail is superb Items were packaged with care and arrived promptly. I highly recommend Erzgebirgepalace.com and will be placing a new order shortly Thanks
5.00
Excellent

Everything was fantastic. The product and the shipment.
5.00
Excellent

Excellent range of choices. Easy to use app. Quick delivery. My granddaughter was impressed with her second nutcracker from Erzgebirgepalace (or Santa's grotto).
5.00
Excellent

Excellent service, item arrived in plenty of time for Christmas. The nutcracker itself is a true work of art. The reputation of the Erzgebirge for this type of folk art is well deserved.
5.00
Excellent

Everything came in a timely manner and the piece is wonderful. Craftsmanship is first rate.
5.00
Excellent

Very good service and fast shipping
5.00
Excellent

Pro- A wonderful source of authentic high-quality German products and the service is outstanding. An ornament was left out of my order and I couldn't be happier with how quickly and satisfactorily this company responded.

Con- The shipping fees are outrageous. 40+ for a 20 ornament I felt fleeced and am forced to look elsewhere.

Elke Speevack
Louisville, KY USA
4.00
Good

Quick delivery well packed
5.00
Excellent

Prompt delivery. Excellent product. Reasonably priced.
5.00
Excellent

The herren huter sternen are excellent and have been very widely received in our churches
5.00
Excellent

The wonderful smoking men that I have ordered have always arrived quickly and safely. It is always like opening a Christmas present when I receive the package. I can't wait to open the box and see the truly adorable, well made smoker. They are so fun to collect
5.00
Excellent

This was my very first order with Erzgebirge Palace and I am extremely pleased
and impressed with every aspect of the process. And,of course, I love the beautiful wooden Angels and Smokers I ordered. I know I will order again and recommend your company to others. Thank you very much
5.00
Excellent

Delivery was very fast and the goods were in excellent condition. Erzgebirge Place was very easy to deal with.I will deal with them again.
5.00
Excellent

Usual efficiency in dealing with my annual order.
5.00
Excellent

Packaged carefully and arrived perfectly sound. Excellent quality.
5.00
Excellent

Oh what fun to buy my smoker direct from Germany. We love the quality and craftsmanship.
5.00
Excellent

Greatprodu
5.00
Excellent

Very pleased with the whole process. Thank you.
5.00
Excellent

Loved smokers
5.00
Excellent

Yet another successful purchase
Excellent service and prompt delivery
Highest quality of product
5.00
Excellent

Gorgeous product. Reminds me of our time in Germany. Will definitely buy from them again, delivery with quick and packed well no damages and shipping
5.00
Excellent

I will make another buying next month
5.00
Excellent

Beautiful nutcrackers arrived safely and right on time
5.00
Excellent

erzgebirgepalace.com customer reviews

erzgebirgepalace.com

Contact
Hauptstr. 17-19/Geb. 6305
55120 Mainz
Germany
mail@wibros.de
erzgebirgepalace.com

Owner
WIBROS GmbH
Hauptstr. 17-19/Geb. 6305
55120 Mainz
Germany
Trade register
Amtsgericht Mainz HRB 42165
Authorized representative
Marc Wiedmaier
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4.5 - 3.5Good
3.5 - 2.5Fair
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