Certificate for letterbox-expert.co.uk

No. X8D3BFFA9D91976CE4014C3333DCAB523
 

Approved on
18/07/2016
Valid until
17/07/2018
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for letterbox-expert.co.uk



Poor

2.33/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on one Trusted Shops review collected in the last 12 months.
Since registration, a total of 2 review have been collected.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Goods arrived quickly. Very pleasant man. Quick check of box showed what I thought was superficial damage. Signed for as 'unchecked'. Product just what I wanted but with paint chips on both sides of top opening post box, and a large dent on one of the bottom corners. Am in contact with supplier. As yet photos going back and forth. Have no idea what outcome will be but I not too happy at moment.
2.33
Poor

letterbox-expert.co.uk replies: 25/09/2017
Dear Ms. Tew, thank you for your review. How unfortunate the letterbox has arrived with damage Our apologies for the inconvenience The shipment has been damaged during transport. We need the pictures to claim for damages. After we have all the information we need we can send a new letterbox. Thank you for your cooperation If you have further questions let us know. René, Customer service Frank

letterbox-expert.co.uk

letterbox-expert.co.uk was certified by Trusted Shops on 18/07/2016.

Contact
Ulgersmaweg 47B
9731BK Groningen
Netherlands
info@frank.com
letterbox-expert.co.uk

Owner
Frank B.V.
Ulgersmaweg 47B
9731BK Groningen
Netherlands
Trade register
Kamer van Koophandel 02083727
Authorized representative
B. Derksen
More information about the Trusted Shops customer reviews
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with letterbox-expert.co.uk in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

Genuine customer reviews for more trust
Trusted Shops is the leading trust brand for online shopping in Europe. Trusted Shops perfoms automatic and manual checks on all reviews, because only genuine reviews really help customers to make the right purchasing decision.