Date of publication
15/03/2024
Date of order
15/03/2024
15/03/2024
Turnaround in deliveries need to be more prompt.
I questioned if the items we’re in stock.
3.00
Fair

nordicnest.com replies: 18/03/2024
Dear Customer, Thank you very much for taking the time to review our products and services. We have checked the shipping time of your order and I regret to inform that it is as expected, it was shipped on January 29 and arrived to you on February 3. The information we offer is that shipping to the UK takes 4 to 6 business days, since we are in Sweden. We are very sorry for the inconvenience cause

Date of publication
01/03/2024
Date of order
01/03/2024
01/03/2024
Having to wait 3 months for our order was extremely annoying. It had been meant as a Christmas present for our son and his partner. Fortunately they were very understanding and patient but to be honest don’t think we will be ordering from Nordic Nest again. When placing the order we had been lead to believe that the goods would be with us in plenty of time
3.00
Fair

Date of publication
26/02/2024
Date of order
26/02/2024
26/02/2024
3.00
Fair

Date of publication
23/02/2024
Date of order
23/02/2024
23/02/2024
Too much plastic used for packaging. Could and should be more eco friendly.
3.00
Fair

Date of publication
16/02/2024
Date of order
16/02/2024
16/02/2024
Fabulous range of products, excellent prices, and impeccable customer service whenever needed. However, Nordic Nest invite verified purchasers to review products, only for the reviews never to be published - if they are negative reviews. This is not fair. Unless they contain profanity or unacceptable things such as discrimination etc., ALL product reviews from verified buyers ought to be published
3.00
Fair

Date of publication
16/02/2024
Date of order
16/02/2024
16/02/2024
I think the goods are overpriced, and you could be more transparent on international delivery times.
3.00
Fair

Date of publication
02/02/2024
Date of order
02/02/2024
02/02/2024
Throws ordered in time for Xmas weren’t in time Misled on website by missing info pointing out they could arrive if you selected Express postage slow to dispatch . Slow to arrive - significant at such times however nice the item
3.00
Fair

Date of publication
26/01/2024
Date of order
26/01/2024
26/01/2024
We ordered 5 side plates, and 2 large ceramic canisters, among other things. The plates were packed in a thin layer of bubble wrap and placed in the box, standing up, with no other protection between them and the box. 4 of the 5 plates broke. One of the canisters had no bubble wrap over the lid, so this broke also.
I've given them 3 stars however, because they replied to my complaint quickly, and
3.00
Fair

Date of publication
26/01/2024
Date of order
26/01/2024
26/01/2024
Lovely items but unfortunately very slow delivery time and tracking information did not work. Customer service was also quite slow in response time and did not actually answer my question.
3.00
Fair

Date of publication
26/01/2024
Date of order
26/01/2024
26/01/2024
Difficulty with delivery
3.00
Fair

Date of publication
13/01/2024
Date of order
13/01/2024
13/01/2024
It took this company nearly 3 weeks t deliver my order, despite items being in stock.
3.00
Fair

Date of publication
13/01/2024
Date of order
13/01/2024
13/01/2024
I had a lot of problems when I bought some products and didn't see that one had a little orange dot with words 'not in stock'. I hat to wait and wait... When I realized a problem, It was almost impossible to remove the missing product and deliver others. Please fix this issue. It was an awful experience.
3.00
Fair

Date of publication
12/01/2024
Date of order
12/01/2024
12/01/2024
3.00
Fair

Date of publication
12/01/2024
Date of order
12/01/2024
12/01/2024
Took too long for delivery, nothing to suggest goods came from overseas. Wouldn’t use again
3.00
Fair

Date of publication
11/01/2024
Date of order
11/01/2024
11/01/2024
3.00
Fair

Date of publication
08/01/2024
Date of order
08/01/2024
08/01/2024
The only negative is the huge delivery time - Average time between order placed and order received has been 3 to 4 weeks. If I find a Nordic Nest product I like, I search to see, if product can be found somewhere else, purely because of the long delivering time. Apart from that Nordic Nest is fantastic !!
3.00
Fair

Date of publication
06/01/2024
Date of order
06/01/2024
06/01/2024
My first order took 5 weeks and it was returned to sender. I had to contact Nordic Nest 5 times to get the order resent. They said that as a gesture they would send it for free. It was not my fault that their delivery company had failed to deliver and I should not have pay for re-delivery.
Also I was told tat some items that I had ordered might no longer be available - it was a hassle to get the d
3.00
Fair

Date of publication
05/01/2024
Date of order
05/01/2024
05/01/2024
Very fine products but poor service. Long delivery time, products not available. Friendly but not helpful communications.
3.00
Fair

Date of publication
05/01/2024
Date of order
05/01/2024
05/01/2024
Product good, delivery awful
Delivery via Parcelforce took much longer than it should have done due to terrible service, e.g. none of the redelivery options worked.
3.00
Fair

Date of publication
05/01/2024
Date of order
05/01/2024
05/01/2024
Very nice selection of products that you cannot get anywhere else.
Slow to deliver.
3.00
Fair

Date of publication
29/12/2023
Date of order
29/12/2023
29/12/2023
It took over 1 month for the items to arrive. I appreciate it was in November but if other companies are willing to pay proper postage to have their items shipped within a reasonable time frame, why isn’t Nordic Nest?
3.00
Fair

Date of publication
29/12/2023
Date of order
29/12/2023
29/12/2023
a)the returns costs from uk are high
b) The goods of proprietary design arrived on schedule at the agreed place and delivery- no problems there.
3.00
Fair

Date of publication
23/12/2023
Date of order
23/12/2023
23/12/2023
Very expensive for such thin fabric
3.00
Fair

Date of publication
15/12/2023
Date of order
15/12/2023
15/12/2023
Time taken for delivery longer than anticipated
3.00
Fair

Date of publication
08/12/2023
Date of order
08/12/2023
08/12/2023
It takes too long for parcels to arrive. The depatch times are too long. I appreciate that there are particular busy times during the year like Black Friday and Christmas, but no matter when I order the parcel takes more than a week to depatch, then another week during shipping for this to arrive. In this day and age it needs to be much quicker for customer not to go elsewhere to get their orders
3.00
Fair

Date of publication
08/12/2023
Date of order
08/12/2023
08/12/2023
very slow to ship and very slow to respond to emails
3.00
Fair

Date of publication
24/11/2023
Date of order
24/11/2023
24/11/2023
Good but slow but that’s probably the fault of brexit
3.00
Fair

nordicnest.com replies: 29/11/2023
Dear Customer, Thank you for your feedback. We are sorry to hear you had this unfortunate experience. We are sorry to hear that the delivery was not as fast as you had hoped. We have found that it took 5 working days for the package to arrive, which is well within the estimated delivery time, as UK deliveries are estimated to take 4-6 working days. We hope that despite this, you are satisfied wit

Date of publication
10/11/2023
Date of order
10/11/2023
10/11/2023
The range of products on offer are great, and I love my new blanket/throw. The discounts on offer are great too. I would love to buy more from Nordic Nest, but the delivery experience was so bad that it has put me off buying from them again. The product took 1.5 weeks to reach me, and communication around the delivery was appalling. At one point I was told it had been delivered - to the wrong addr
3.00
Fair

nordicnest.com replies: 16/11/2023
Dear Customer, Thank you for your positive feedback regarding our product range and the satisfaction you found in your new blanket/throw. We're delighted to hear that you appreciate the quality and discounts we offer. However, we are genuinely sorry to learn about the less-than-ideal delivery experience you had. Your feedback is valuable, and we apologize for any inconvenience caused by the ext

Date of publication
10/11/2023
Date of order
10/11/2023
10/11/2023
Lovely item, but holes are far to big for bottles so they have to sit in top
3.00
Fair

nordicnest.com replies: 16/11/2023
Dear Customer, Thank you for your review! We regret that the product didn't perfectly suit your soap bottles, but we're delighted to know you still found a use for them! Wishing you a wonderful day! Best regards, Nordic Nest

Date of publication
10/11/2023
Date of order
10/11/2023
10/11/2023
3.00
Fair

nordicnest.com replies: 16/11/2023
Dear customer, Thank you very much for your review. We are sorry to see that you did not have a positive experience with us. If there is anything else we can do for you, please feel free to contact customer service. Through our customer service we will be happy to help you and do everything we can to find the right solution for your situation! Kind regards, Nordic Nest

Date of publication
31/10/2023
Date of order
31/10/2023
31/10/2023
The Pixie cups and jug I ordered were not dishwasher-safe, although the website said that they were, and the jug's glaze was flawed; all fo thei was disappointing and inconvenient. However I was refunded for the mugs and the jug was replaced, which was good reparation, but I would not feel comfortable in recommending N Nest.
3.00
Fair

nordicnest.com replies: 16/11/2023
Dear Customer, We appreciate your honest feedback, and we apologize for any disappointment and inconvenience you experienced with your Pixie cups and jug. We sincerely regret that the items did not meet the expected dishwasher-safe standards, and we acknowledge the flaw in the jug's glaze. We're pleased to hear that our customer support was able to provide a resolution by refunding the mugs and re

Date of publication
27/10/2023
Date of order
27/10/2023
27/10/2023
Wasn't obvious upon purchase it was coming from overseas so there was quite a long wait plus the delivery company they used would not leave package in garage for me so I had to take a day off work after 3 delivery attempts.
3.00
Fair

nordicnest.com replies: 16/11/2023
Dear Customer, Thank you for sharing your experience! We understand that the overseas shipping and delivery challenges, including the courier's policy, caused inconvenience. We apologize for any disruption to your schedule and appreciate your feedback. If there's anything else we can assist you with or improve upon, please let us know. Best regards, Janet

Date of publication
06/10/2023
Date of order
06/10/2023
06/10/2023
Please pack better.
Don't demage every time.
Thanks.
3.00
Fair

Date of publication
06/10/2023
Date of order
06/10/2023
06/10/2023
3.00
Fair

Date of publication
24/09/2023
Date of order
24/09/2023
24/09/2023
I am careful when purchasing from Nordic Nest because there are so many things made in China and elsewhere, and these are expensive for what they are. I'd like to see Scandinavian designs made in Scandinavia, not in China. Customer service is good, but a bit slow.
3.00
Fair

nordicnest.com replies: 26/09/2023
Dear Customer, Thank you for taking the time to share your feedback with us. We genuinely appreciate your insights and concerns regarding the origin of our products. We want to assure you that we share your passion for authentic Scandinavian designs made in Scandinavia. While we do offer a wide range of products that may originate from various places, it's important to note that every item we carr

Date of publication
15/09/2023
Date of order
01/08/2023
15/09/2023
3.00
Fair

nordicnest.com replies: 21/09/2023
Dear customer, Thank you very much for your review. We are sorry to see that you did not have a positive experience with us. If there is anything else we can do for you, please feel free to contact customer service. Through our customer service we will be happy to help you and do everything we can to find the right solution for your situation! Kind regards, Nordic Nest

Date of publication
25/08/2023
Date of order
25/08/2023
25/08/2023
Lovely products but won’t buy from them again as returns from the UK cost too much.
3.00
Fair

nordicnest.com replies: 06/09/2023
Dear Customer, Thank you for taking the time to share your feedback with us. We're happy to hear that you found our products lovely! We understand your concern regarding the cost of returns from the UK, and we apologize for any inconvenience this may have caused. At Nordic Nest, we strive to provide a seamless shopping experience, and your satisfaction is very important to us. We hope you might r

Date of publication
11/08/2023
Date of order
11/08/2023
11/08/2023
Lovely selection of items, but to return household things I had to pay and arrange a dpd return myself. I would be happy to pay if there was a returns portal through which to process it simply.
3.00
Fair

Date of publication
18/07/2023
Date of order
18/07/2023
18/07/2023
3.00
Fair

nordicnest.com replies: 21/07/2023
Dear customer, Thank you for your review. We are sorry to see that you did not have a positive experience with us. If there is anything else we can do for you, please feel free to contact customer service. Through our customer service we will be happy to help you and do everything we can to find the right solution for your situation! Kind regards, Nordic Nest

Date of publication
07/07/2023
Date of order
07/07/2023
07/07/2023
return on customers expense.
3.00
Fair

nordicnest.com replies: 21/07/2023
Dear customer, Thank you very much for your review. We are sorry to see that you did not have a positive experience with us. If there is anything else we can do for you, please feel free to contact customer service. Through our customer service we will be happy to help you and do everything we can to find the right solution for your situation! Kind regards, Nordic Nest