Most of the events we offer have no fees at all. For some events, the 25 percent fee is perfectly explained in our website. We always also provide the net / face value of the tickets in the booking form. You accepted this. Now, you also rated the event itself as very poor. With all due respect, we believe our service and the event were excellent. Thank you.
Dear Sir / Madam. You have booked tickets for September. We therefore do not understand why did you rate us very poor (1 Star), even though you still did not use our services ?? Please contact us to clarify. It is probably a mistake from your side, but very important to us. Thank you