Date of publication
30/06/2019
Date of order
21/06/2019
30/06/2019
Nice kimono
3.33
Fair

Date of publication
07/06/2019
Date of order
29/05/2019
07/06/2019
Missed One item
3.00
Fair

Date of publication
06/06/2019
Date of order
28/05/2019
06/06/2019
No more comment.
3.00
Fair

Date of publication
01/06/2019
Date of order
23/05/2019
01/06/2019
Tes
3.33
Fair

Date of publication
31/05/2019
Date of order
20/05/2019
31/05/2019
I didn’t receive a notice that my order had arrived. I only found out that it had arrived when I tracked it and it said that it was delivered.
3.00
Fair

Date of publication
20/05/2019
Date of order
06/05/2019
20/05/2019
Too small
3.33
Fair

Date of publication
10/05/2019
Date of order
01/05/2019
10/05/2019
I haven't been in contact with the customer service but I can't give a comment. However the products weren't look like what I expect.
2.50
Fair

Date of publication
08/05/2019
Date of order
29/04/2019
08/05/2019
Dåligt att man inte kan byta vara i butik när man beställt online utan måste göra retur först vänta några dagar tills poängen är tillbaka och sedan göra ett nytt köp :/ I andra butiker kan man byta i butil fast man köpt online.
2.67
Fair

Date of publication
25/04/2019
Date of order
14/04/2019
25/04/2019
Allt var Ok
3.00
Fair

Date of publication
24/04/2019
Date of order
15/04/2019
24/04/2019
Seg leverans
2.67
Fair

Date of publication
12/04/2019
Date of order
03/04/2019
12/04/2019
I did get my order after a good while when I my self checked what happened to the package. I didn't get any letter notice that the package had arrived to my postal office. That might not be Hunkemöllers fault, but when I tried to logg in to their page to get hold of the tracking number I had to click through so many stupid "do this now" that I wanted to growl. Make SMS-notice possible
3.33
Fair

Date of publication
09/04/2019
Date of order
25/03/2019
09/04/2019
The goods did not fit
2.67
Fair

Date of publication
17/03/2019
Date of order
08/03/2019
17/03/2019
Älskar era kläder
3.33
Fair

Date of publication
12/03/2019
Date of order
03/03/2019
12/03/2019
Was supposed to get an e-mail notification once my package was available for pickup. I never did, and had to find out on my own if it had arrived.
3.33
Fair

Date of publication
06/03/2019
Date of order
24/02/2019
06/03/2019
I'm sure I chose a specific size, but that's not what I got...
3.00
Fair

Date of publication
05/03/2019
Date of order
24/02/2019
05/03/2019
The box to click to have a personal message to have a gift card does not work. When I got my items, I asked the employee at the store if I can have a gift card but she said they do not have any.
3.33
Fair

Date of publication
02/03/2019
Date of order
20/02/2019
02/03/2019
Feels kind of old school
2.67
Fair

Date of publication
24/02/2019
Date of order
14/02/2019
24/02/2019
Beställde produkten i presentförpackning. Morgonrock till 3 åring tjej. På tillhörande kort visas en avkläddmodell i endast trosor. Kanske fungerade för 10 år sen men känns högst opassande och omodernt idag.
3.00
Fair

Date of publication
21/02/2019
Date of order
01/02/2019
21/02/2019
It was okej
3.33
Fair

Date of publication
13/02/2019
Date of order
02/02/2019
13/02/2019
Haven´t been delivered yet. Can not rate yet.
3.00
Fair

Date of publication
10/02/2019
Date of order
16/12/2018
10/02/2019
Picked up my packet in store, first time in store I waited for so long time I had to leave before getting any attension, but the service is good when you have the time to wait. It´s ok to wait when you feel the store personnel doing what they can to speed up a little bit och you feel that they noticed that a lot of customer are waiting, instead of ignoring.
3.33
Fair

Date of publication
05/02/2019
Date of order
27/01/2019
05/02/2019
Allt var bra. Men tjejen som arbetade på Hunkemöller i Skärholmen var JÄTTEotrevlig när jag skulle hämta ut paketet :)
3.00
Fair

Date of publication
03/02/2019
Date of order
24/01/2019
03/02/2019
Size was a bit smaller than normal
3.33
Fair

Date of publication
03/02/2019
Date of order
24/01/2019
03/02/2019
Everything worked okay
3.00
Fair

Date of publication
02/02/2019
Date of order
24/01/2019
02/02/2019
Very disappointed. Not good standard for a T-shirt bra
2.67
Fair

Date of publication
29/01/2019
Date of order
20/01/2019
29/01/2019
Onepicen fällde av sig på möbler. De blir luddiga/håriga. Hoppas att det hjälper att tvätta den.
3.00
Fair

Date of publication
28/01/2019
Date of order
19/01/2019
28/01/2019
Quality is worse than it seems on pictures. Too shiny and clingy. Service to return is a bit slow but anyway easy to leave back in the shop instead of sending by post.
3.00
Fair

Date of publication
20/01/2019
Date of order
11/01/2019
20/01/2019
Twice when ordeing have the items been faulty, the straps twisted. The first one was solved thanks to a very lovely woman in one of the stores, but this time I couldn't be bothered waiting for a new order with probably also a faulty item so I simply returned it.
2.67
Fair

Date of publication
19/01/2019
Date of order
09/01/2019
19/01/2019
No option for webshop or app, so My customer service is the webshop and app.
And it needs a lot of improvement. First of all you cannot find the shop in the app,you have to go through a offer in you message inbox. Chart is not clear automatically after purchase, you have to remove all items yourself. There are more improvements but no more space.
Please shape up in your online and app services.
3.00
Fair

Date of publication
17/01/2019
Date of order
08/01/2019
17/01/2019
The payment must be much better
3.00
Fair

Date of publication
16/01/2019
Date of order
04/01/2019
16/01/2019
Didnt get my orders
2.50
Fair

Date of publication
15/01/2019
Date of order
28/12/2018
15/01/2019
The delivery was slow but when I finally got the items I forgot about that. Very nice fitting and good quality:)
3.33
Fair

Date of publication
12/01/2019
Date of order
03/01/2019
12/01/2019
Allt bra
3.00
Fair

Date of publication
11/01/2019
Date of order
23/12/2018
11/01/2019
I didn’t get notified when my package was delivered. The quality of the items was ok.
3.33
Fair

Date of publication
11/01/2019
Date of order
02/01/2019
11/01/2019
Delivery takes too long. Goods and prices competitive and option to fetch goods in store is also nice. Customer service I would say a bit slow with response, but helpful.
3.33
Fair

Date of publication
06/01/2019
Date of order
27/12/2018
06/01/2019
Frakten tog ett tag. Men produkterna var fina
3.00
Fair

Date of publication
03/01/2019
Date of order
08/12/2018
03/01/2019
Blev en försenad julklapp då det tog lite tid att få min beställning.
2.67
Fair

Date of publication
31/12/2018
Date of order
08/12/2018
31/12/2018
Bad packaging, resultant in damage box. Late arrivel of package. Ok ( a tad late) custumer service.
3.33
Fair

Date of publication
28/12/2018
Date of order
10/12/2018
28/12/2018
Logistik are bad right now , when i dont have get my stuff yet
3.00
Fair

Date of publication
24/12/2018
Date of order
15/12/2018
24/12/2018
Unfortunately everything that was ordered as extra box was send... even if it was played.
3.00
Fair