Date of publication
20/05/2019
Date of order
11/05/2019
20/05/2019
I still did not receive my order
2.00
Poor

Date of publication
12/05/2019
Date of order
02/05/2019
12/05/2019
Did not get to use ny passionpoints...
2.33
Poor

Date of publication
09/05/2019
Date of order
30/04/2019
09/05/2019
Hade ett erbjudande 3 för 2 men när jag fick hem fakturan så gällde inte erbjudandet längre
1.67
Poor

Date of publication
29/04/2019
Date of order
20/04/2019
29/04/2019
ordered 3 weeks ago, still havnt got my goods, and the customer service is not very helpful eighter
2.33
Poor

Date of publication
18/04/2019
Date of order
08/04/2019
18/04/2019
Fick inget meddelande om att varorna kommit till butiken.
2.00
Poor

Date of publication
06/03/2019
Date of order
23/02/2019
06/03/2019
Jag fick aldrig aviseringen eller avin. Efter spårning låg paketet hos ett ombud trots att jag beställt till butik. Väl hos ombudet fick jag en enorm kartong trots att jag bara beställt en liten vara. Fick gå direkt till butiken då jag fått ut alla butikens leveranser. Katastrofombud Personalen i butik var mycket tacksam iaf att dom fått alla leveranser dit. 5 + till personalen i butiken.
2.33
Poor

Date of publication
04/03/2019
Date of order
23/02/2019
04/03/2019
When tracking my package it said I was supposed to get it from ICA Kista instead of Hunkemöller Kista. I gave ICA the referensnumber and recieved a large package that I carried all the way home. But when I opened the box it did not just contain my order, but the order from 3 other customers. Meaning I have to carrie that stuff all the way back. I think this is very unproffessional and feels unsafe
2.33
Poor

Date of publication
03/03/2019
Date of order
22/02/2019
03/03/2019
It takes Two weeks to get your orders cause they shop them from fucking germany. When you think you are buying it from Sweden
1.67
Poor

Date of publication
03/03/2019
Date of order
21/01/2019
03/03/2019
I never got my delivery:(
1.67
Poor

Date of publication
21/02/2019
Date of order
03/02/2019
21/02/2019
Jag fick ingen present.
2.00
Poor

Date of publication
09/02/2019
Date of order
17/01/2019
09/02/2019
The delivery was really bad I didn't get any information that I got the package, luckly I was able to get it three days before it was going back. No letters in the mailbox and no information at all.
2.33
Poor

Date of publication
08/02/2019
Date of order
30/01/2019
08/02/2019
I ordered for 8 days but I have not received anything,I am not that I will order from inter net anymore,otherwise the butik was great with their stuff
2.33
Poor

Date of publication
05/02/2019
Date of order
27/01/2019
05/02/2019
Didn’t recieve my items from two orders, one of them was picked up by someone else in the store and the other I didn’t recieve any notification to pick it up so it was sent back. Excellent costumer service though, but it wasn’t possible for the returned items to be sent to me again, I would then have had to make a new order.
2.33
Poor

Date of publication
04/02/2019
Date of order
26/01/2019
04/02/2019
I often receive e-mails that the goods I have ordered are no longer in stock. This means that I will not order from you anymore. one is often disappointed
2.33
Poor

Date of publication
30/01/2019
Date of order
21/01/2019
30/01/2019
Didn’t receive most of the items I paid for, got bad service when I called to ask about it so decided to email instead- still waiting for a reply two days later.
2.00
Poor

Date of publication
21/01/2019
Date of order
12/01/2019
21/01/2019
I got the wrong bra and the wrong size. I had to return it and wait for the website to stalk up again and then order I again so all and all it took a very long time. I didn’t get very good service when I tried to contact you either. I’m actually very disappointed and hesitant to order/shop from you again
2.00
Poor

Date of publication
19/01/2019
Date of order
10/01/2019
19/01/2019
The network in the shop was down so I couldn't get my package, despite waiting for other employees to arrive to work and hopefully solve the issue, it remains. I'm generally a very understanding costumer who's aware of how rude other costumers can be. But this specific store seems to have quite some problems going on. Almost always a problem when I pay it a visit.
1.67
Poor

Date of publication
09/01/2019
Date of order
31/12/2018
09/01/2019
They didnt deliver to the door. Said i vere not at Home. I did not leave my Home on the hole day. And No Wheel tracks in the snow
2.33
Poor

Date of publication
05/01/2019
Date of order
08/12/2018
05/01/2019
Slow delivery. Voiles collect at store. Store didn’t take the delivery from the delivery Company for many days so I hade to go and by the nightgown in another store.
2.33
Poor

Date of publication
04/01/2019
Date of order
25/12/2018
04/01/2019
Produkterna kom jättesent
2.33
Poor

Date of publication
29/12/2018
Date of order
09/12/2018
29/12/2018
Bad
2.00
Poor

Date of publication
27/12/2018
Date of order
08/12/2018
27/12/2018
Take to long to get the thing. 1 1/2 week.
2.00
Poor

Date of publication
21/12/2018
Date of order
12/11/2018
21/12/2018
Very slow delivery
2.00
Poor

Date of publication
21/12/2018
Date of order
11/12/2018
21/12/2018
Slow delivery. Otter shops have like 2-3 Days tops And i would have to go to the shop to retrive my purchase. So in my mind it should go even faster? I was in the hunkemöller shop in liljeholmen and the items that i ordered online was there. I asked if something could be arranged so my experience with hunkemöller would go smoother but nothing could be done became my answer.
2.00
Poor

Date of publication
19/12/2018
Date of order
09/12/2018
19/12/2018
Very long delivery time. Impossible to get in contact with the store the items should be sent to.
2.00
Poor

Date of publication
17/12/2018
Date of order
08/12/2018
17/12/2018
Sting delivery and ni customer service.
2.00
Poor

Date of publication
13/12/2018
Date of order
04/12/2018
13/12/2018
Ordered a pink leopard onesie pj - the string of the hoodie was broken when I received the package, also the materials were very cheap for the price - overall effect was that it was something I pulled out of my closet from five years ago. Not up to usual standard
2.33
Poor

Date of publication
12/12/2018
Date of order
03/12/2018
12/12/2018
Shipped verey bad and service not Good Good quality
2.33
Poor

Date of publication
08/12/2018
Date of order
25/11/2018
08/12/2018
Delivery sucks: I had to track the item myself and drive around between different sorting centers because the PostNL chose to ignore the one chosen by me when ordering the goods.
Customer service did nothing, they just waited to see if the case resolved itself, and then notified me of the resolvance. Thank you and goodbye: you just lost a customer.
2.33
Poor

Date of publication
07/12/2018
Date of order
26/11/2018
07/12/2018
Det är inte gratis retur som det stå på beställningen och det tog lång tid att få hem varon.
2.33
Poor

Date of publication
05/12/2018
Date of order
25/11/2018
05/12/2018
I placed an order on Black Friday for three items. Got an e-mail confirming my order within minutes. A couple of hours later, parts of my order were cancelled.

Irritating to get a confirmation of the whole order first, than later a partial cancellation.
2.33
Poor

Date of publication
02/12/2018
Date of order
23/11/2018
02/12/2018
Tried to deliver to store, the package has not yet arrived after a week. Asked the customer service if the package could be sent home instead but that was not an option and the package had to be returned if I am not able to pick it up.
2.00
Poor

Date of publication
20/11/2018
Date of order
01/11/2018
20/11/2018
.fggg
2.33
Poor

Date of publication
16/11/2018
Date of order
07/11/2018
16/11/2018
Det tog alldeles för lång tid att leverera
2.33
Poor

Date of publication
15/11/2018
Date of order
27/10/2018
15/11/2018
abc
2.33
Poor

Date of publication
12/11/2018
Date of order
21/10/2018
12/11/2018
It took to long for The goda to Come home to mee
2.33
Poor

Date of publication
07/11/2018
Date of order
28/10/2018
07/11/2018
Very slow delivery
1.67
Poor

Date of publication
02/11/2018
Date of order
24/10/2018
02/11/2018
Slow delivery
2.33
Poor

Date of publication
26/10/2018
Date of order
13/10/2018
26/10/2018
To long delivery time
2.00
Poor

Date of publication
21/10/2018
Date of order
12/10/2018
21/10/2018
Are still waiting for my package. Said 3-5 days. Day 12 and still no package... the day I needed it for has already past...
2.00
Poor