Date of publication
20/01/2024
Date of order
20/01/2024
20/01/2024
Store personal was rude when returning the goods that certainly did not fit me well.
2.00
Poor

Date of publication
13/01/2024
Date of order
13/01/2024
13/01/2024
Trosorna är jättesmala i grenen, täcker knappt och åker upp och i i baken, inte alls som det ser ut på bilden. Obekväma.
De andra paret vsr mycket smalare på höften än bilden visade, fick byta till annan modell i butiken. Och betala extra såklart.
2.00
Poor

Date of publication
19/12/2023
Date of order
19/12/2023
19/12/2023
Late shipping.
2.00
Poor

Date of publication
15/11/2023
Date of order
15/11/2023
15/11/2023
My order was inclomplete and I didnt receive all of the the things I ordered. Custumer service did not reply to my email.
2.00
Poor

Date of publication
15/11/2023
Date of order
15/11/2023
15/11/2023
I did not receive my entire order. Missing an item and have also reported it to Hunkemöller but have not received any feedback.
2.00
Poor

Date of publication
27/10/2023
Date of order
27/10/2023
27/10/2023
The hole e-commerce experience is so buggy.
This causes the user experience to drag down the rating and it creates frustration.

It should be your priority to get the platform in order.
There are several good companies that build fantastic e-commerce experiences.

Check out Grebban.com and ask them for a free audit on your site.
2.00
Poor

Date of publication
17/08/2023
Date of order
17/08/2023
17/08/2023
Slow delivery
2.00
Poor

Date of publication
27/06/2023
Date of order
27/06/2023
27/06/2023
2.00
Poor

Date of publication
30/04/2023
Date of order
30/04/2023
30/04/2023
the app does not work as it should. Sometimes it is not possible to complete a payment. It is not possible to pay with the gift card on the app. It is not possible to add vouchers Sometimes only a maximum of one. I think it's very bad. Now you also charge a fee for returns, but reimbursement takes far too long.
2.00
Poor