Date of publication
09/06/2019
Date of order
29/05/2019
09/06/2019
They never sent the package and after a week they said it was returned. I had the tracking number and it wasn’t even sent
1.00
Very Poor

hunkemoller.se/se_sv replies: 13/06/2019
.Dear Customer, according to our information, you have already contacted our Customer Service. I believe your question have been answered. If you still have more questions, please do not hesitate to contact them back. With love, Hunkemöller

Date of publication
30/05/2019
Date of order
02/05/2019
30/05/2019
Gjorde en beställning som dom själva slarvade bort i systemet. Och istället för att skicka en ny beställning så skulle pengarna sättas tillbaka till mitt konto och sen skulle jag få lägga ny beställning och betala ännu mer. Och efter att jag fått dom varorna skulle jag kontakta dom och då få tillbaka mellanskillnaden. Fruktansvärt krångligt. Kommer aldrig mer beställa från deras Web igen. Aldrig.
1.00
Very Poor

hunkemoller.se/se_sv replies: 03/06/2019
.Dear Customer, according to our information, you have already contacted our Customer Service. I believe your question have been answered. If you still have more questions, please do not hesitate to contact them back. With love, Hunkemöller

Date of publication
28/05/2019
Date of order
18/05/2019
28/05/2019
Sorry but I have sent e-mails to your support regarding my order but no answer.
1.00
Very Poor

hunkemoller.se/se_sv replies: 03/06/2019
Dear customer, unfortunately with this e-mail address we cannot find any e-mails from you. Kind regards Hunkemöller

Date of publication
21/05/2019
Date of order
12/05/2019
21/05/2019
Very Good
1.00
Very Poor

hunkemoller.se/se_sv replies: 28/05/2019
.Dear customer, thanks for your positive response. Unfortunately I see a bad review (one star). I assume that you are pleased with your purchase. If you have any questions, please let us know. With love Hunkemöller

Date of publication
14/05/2019
Date of order
05/05/2019
14/05/2019
They didn't even deliever my items. Worst shop ever.
1.00
Very Poor

hunkemoller.se/se_sv replies: 28/05/2019
.Dear Customer, according to our information, you have already contacted our Customer Service. I believe your question have been answered. If you still have more questions, please do not hesitate to contact them back. With love, Hunkemöller

Date of publication
02/05/2019
Date of order
14/04/2019
02/05/2019
I didn’t get my order. The order get lost
1.00
Very Poor

hunkemoller.se/se_sv replies: 03/05/2019
.Dear Customer, according to our information, you have already contacted our Customer Service. I believe your question have been answered. If you still have more questions, please do not hesitate to contact them back. With love, Hunkemöller

Date of publication
25/04/2019
Date of order
15/04/2019
25/04/2019
The delivery sucks and I have not got My goods and the customer service could do better.
1.33
Very Poor

hunkemoller.se/se_sv replies: 28/04/2019
.Dear Customer, according to our information, you have already contacted our Customer Service. I believe your question have been answered. If you still have more questions, please do not hesitate to contact them back. With love, Hunkemöller

Date of publication
19/04/2019
Date of order
10/04/2019
19/04/2019
Very bad customer service. Really really bad
1.00
Very Poor

hunkemoller.se/se_sv replies: 28/04/2019
.Dear Customer, according to our information, you have already contacted our Customer Service. I believe your question have been answered. If you still have more questions, please do not hesitate to contact them back. With love, Hunkemöller

Date of publication
18/04/2019
Date of order
09/04/2019
18/04/2019
Tried to order twice. The first time it was sent back due to technical issues the otjer time they didn’t even send it, due to technical issues. Again. They offered free delivery to compensate, which I already had sooo, not so much for compensation.
1.33
Very Poor

hunkemoller.se/se_sv replies: 28/04/2019
.Dear Customer, according to our information, you have already contacted our Customer Service. I believe your question have been answered. If you still have more questions, please do not hesitate to contact them back. With love, Hunkemöller

Date of publication
15/04/2019
Date of order
31/03/2019
15/04/2019
Second time I try to order products. As last time I do not receive anything.
1.00
Very Poor

hunkemoller.se/se_sv replies: 18/04/2019
.Dear Customer, according to our information, you have already contacted our Customer Service. I believe your question have been answered. If you still have more questions, please do not hesitate to contact them back. With love, Hunkemöller

Date of publication
11/04/2019
Date of order
01/04/2019
11/04/2019
Gjorde en order på nätet .gick flera dagar den skickades ej.kontaktade kundtjänst via Mail med order nr.fick maila 2 ggr innan svar.hade blivit fel med min order.så får ej varorna o nu e dom slut för det va ta 3 betala för 2.kompensation fri frakt.ja men precis vad jag vill ha.väldigt besviken/Sandra
1.00
Very Poor

hunkemoller.se/se_sv replies: 15/04/2019
.Dear Customer, according to our information, you have already contacted our Customer Service. I believe your question have been answered. If you still have more questions, please do not hesitate to contact them back. With love, Hunkemöller

Date of publication
10/04/2019
Date of order
20/03/2019
10/04/2019
I haven’t got the product yet????
1.00
Very Poor

hunkemoller.se/se_sv replies: 15/04/2019
.Dear Customer, according to our information, you have already contacted our Customer Service. I believe your question have been answered. If you still have more questions, please do not hesitate to contact them back. With love, Hunkemöller

Date of publication
09/04/2019
Date of order
21/03/2019
09/04/2019
I did not receive a message when the package arrived. The package was also badly damaged, luckily the product was not. I tried to contact customer service but no one answered.
1.00
Very Poor

hunkemoller.se/se_sv replies: 15/04/2019
.Dear Customer, we are very sorry about any inconvenience. The customer service will contact you as soon as possible. With love, Hunkemöller

Date of publication
08/04/2019
Date of order
29/03/2019
08/04/2019
Totally wrong products in the package, customerservice tells me to return the package but won’t send the right products.
1.00
Very Poor

hunkemoller.se/se_sv replies: 15/04/2019
.Dear Customer, according to our information, you have already contacted our Customer Service. I believe your question have been answered. If you still have more questions, please do not hesitate to contact them back. With love, Hunkemöller

Date of publication
27/03/2019
Date of order
17/03/2019
27/03/2019
Didn’t get an email that said your ordernis ready. Just got an mail that my order is returned.
1.00
Very Poor

hunkemoller.se/se_sv replies: 29/03/2019
.Dear Customer, we are very sorry about any inconvenience. The customer service will contact you as soon as possible. With love, Hunkemöller

Date of publication
25/03/2019
Date of order
13/03/2019
25/03/2019
I NEVER get my pakage
1.33
Very Poor

hunkemoller.se/se_sv replies: 26/03/2019
.Dear Customer, according to our information, you have already contacted our Customer Service. I believe your question have been answered. If you still have more questions, please do not hesitate to contact them back. With love, Hunkemöller

Date of publication
20/03/2019
Date of order
07/03/2019
20/03/2019
I did not get my order, and I did not get any answer from customer support.
It the worst service ever.
1.00
Very Poor

hunkemoller.se/se_sv replies: 21/03/2019
.Dear Customer, according to our information, you have already contacted our Customer Service. I believe your question have been answered. If you still have more questions, please do not hesitate to contact them back. With love, Hunkemöller

Date of publication
13/03/2019
Date of order
23/02/2019
13/03/2019
Useless
1.00
Very Poor

hunkemoller.se/se_sv replies: 19/03/2019
.Dear Customer, we are very sorry about any inconvenience. The customer service will contact you as soon as possible. With love, Hunkemöller

Date of publication
13/03/2019
Date of order
02/03/2019
13/03/2019
Ska jag recensera den order dom glömde göra i affären i Kista när jag köpte annat eller nästa order jag gjort om själv på internet som inte kommit än? Får inget svar av kundtjänst eftersom jag inte har nåt ordernr. Det skulle vara så lätt att få hem varorna sa dom när jag betalade för allt. Jag frågade om det totala priset för order+butik. Känner mig lite lurad
1.00
Very Poor

hunkemoller.se/se_sv replies: 19/03/2019
.Dear Customer, according to our information, you have already contacted our Customer Service. I believe your question have been answered. If you still have more questions, please do not hesitate to contact them back. With love, Hunkemöller

Date of publication
10/03/2019
Date of order
27/02/2019
10/03/2019
I have not get my order yet....
1.00
Very Poor

hunkemoller.se/se_sv replies: 19/03/2019
.Dear Customer, according to our information, you have already contacted our Customer Service. I believe your question have been answered. If you still have more questions, please do not hesitate to contact them back. With love, Hunkemöller

Date of publication
08/03/2019
Date of order
27/02/2019
08/03/2019
Didnt receive my order
1.00
Very Poor

hunkemoller.se/se_sv replies: 19/03/2019
.Dear Customer, we are very sorry about any inconvenience. The customer service will contact you as soon as possible. With love, Hunkemöller

Date of publication
05/03/2019
Date of order
03/02/2019
05/03/2019
Didn't receive my package. The only thing that customer service could help with was to refund my payment.
Won't be ordering anything from them again. This is the second time that this has happened.
1.33
Very Poor

hunkemoller.se/se_sv replies: 19/03/2019
.Dear Customer, according to our information, you have already contacted our Customer Service. I believe your question have been answered. If you still have more questions, please do not hesitate to contact them back. With love, Hunkemöller

Date of publication
26/02/2019
Date of order
07/02/2019
26/02/2019
Give me my order
1.00
Very Poor

hunkemoller.se/se_sv replies: 01/03/2019
.Dear Customer, according to our information, you have already contacted our Customer Service. I believe your question have been answered. If you still have more questions, please do not hesitate to contact them back. With love, Hunkemöller

Date of publication
20/02/2019
Date of order
28/01/2019
20/02/2019
Didnt receive my order at all
1.00
Very Poor

hunkemoller.se/se_sv replies: 25/02/2019
Dear customer, I have checked our system and saw that you have picked up your order.

Date of publication
19/02/2019
Date of order
09/02/2019
19/02/2019
The staff was a bit short w me and their knowledge in their products where a bit off.
1.00
Very Poor

hunkemoller.se/se_sv replies: 26/02/2019
.Dear Customer, we are very sorry about any inconvenience. The customer service will contact you as soon as possible. With love, Hunkemöller

Date of publication
17/02/2019
Date of order
29/01/2019
17/02/2019
Jag fick efterlysa packetet efter 1 månad, fick inget meddelande om att det lå hos Willy’s.
1.00
Very Poor

hunkemoller.se/se_sv replies: 25/02/2019
.Dear Customer, according to our information, you have already contacted our Customer Service. I believe your question have been answered. If you still have more questions, please do not hesitate to contact them back. With love, Hunkemöller

Date of publication
17/02/2019
Date of order
08/02/2019
17/02/2019
Haven't received my clothes
1.00
Very Poor

hunkemoller.se/se_sv replies: 25/02/2019
Dear customer, I have checked our system and saw that you have picked up your order.

Date of publication
17/02/2019
Date of order
08/02/2019
17/02/2019
I ordered in time to get my stuff before Valentine’s Day as it said but haven’t gotten anything yet and a week has passed by. Very disappointed I haven’t even received a notification about it’s delated. Never going to order from Hunkemoller again.
1.00
Very Poor

hunkemoller.se/se_sv replies: 25/02/2019
.Dear Customer, we are very sorry about any inconvenience. The customer service will contact you as soon as possible. With love, Hunkemöller

Date of publication
15/02/2019
Date of order
03/02/2019
15/02/2019
I haven’t received my order. Where is it?
1.00
Very Poor

hunkemoller.se/se_sv replies: 25/02/2019
.Dear Customer, according to our information, you have already contacted our Customer Service. I believe your question have been answered. If you still have more questions, please do not hesitate to contact them back. With love, Hunkemöller

Date of publication
13/02/2019
Date of order
25/01/2019
13/02/2019
Didnt get anything It didnt even arrive. They assured it would come but after Three weeks they first lied to me, and a week later they gave up and told there was something wrong with their webshop. I didnt get the Lovely cheap nightwear i had ordered and I wasnt even offered a compensation . If i had knew that the things wouldnt come, i would have bougt them in a physical shop instead.
1.00
Very Poor

hunkemoller.se/se_sv replies: 25/02/2019
.Dear Customer, according to our information, you have already contacted our Customer Service. I believe your question have been answered. If you still have more questions, please do not hesitate to contact them back. With love, Hunkemöller

Date of publication
12/02/2019
Date of order
19/01/2019
12/02/2019
Got the wrong items. This was my fourth order and the first two orders got lost in the mail. Not that happy about Hunkemöller :)
1.00
Very Poor

hunkemoller.se/se_sv replies: 25/02/2019
.Dear Customer, according to our information, you have already contacted our Customer Service. I believe your question have been answered. If you still have more questions, please do not hesitate to contact them back. With love, Hunkemöller

Date of publication
12/02/2019
Date of order
08/12/2018
12/02/2019
Did’nt receive this order either (my first order got lost). Did get a refund though
1.00
Very Poor

hunkemoller.se/se_sv replies: 25/02/2019
.Dear Customer, according to our information, you have already contacted our Customer Service. I believe your question have been answered. If you still have more questions, please do not hesitate to contact them back. With love, Hunkemöller

Date of publication
12/02/2019
Date of order
23/11/2018
12/02/2019
Did’nt receive my order and the pieces got sold out
1.00
Very Poor

hunkemoller.se/se_sv replies: 25/02/2019
.Dear Customer, according to our information, you have already contacted our Customer Service. I believe your question have been answered. If you still have more questions, please do not hesitate to contact them back. With love, Hunkemöller

Date of publication
10/02/2019
Date of order
01/02/2019
10/02/2019
We have not received to goods. Spent hours on phone with Postnord giving them all details, door codes and instructions. They guaranteed they had all information needed, but the driver just went to the house, did not ask for the code to the door, did not call us and just left. I spend another hour with customer service but the driver refused to come back. It was my daughters 15th birthdays presents
1.00
Very Poor

hunkemoller.se/se_sv replies: 12/02/2019
.Dear Customer, according to our information, you have already contacted our Customer Service. I believe your question have been answered. If you still have more questions, please do not hesitate to contact them back. With love, Hunkemöller

Date of publication
10/02/2019
Date of order
01/02/2019
10/02/2019
I did not get my ordered items.They returned before I got my package.
I have contacted customer service twice via email to get an answer as to why, but no response from either.
1.00
Very Poor

hunkemoller.se/se_sv replies: 12/02/2019
.Dear Customer, we are very sorry about any inconvenience. The customer service will contact you as soon as possible. With love, Hunkemöller

Date of publication
06/02/2019
Date of order
10/01/2019
06/02/2019
Not recomend they send things on wrong adress.
1.00
Very Poor

hunkemoller.se/se_sv replies: 12/02/2019
.Dear Customer, according to our information, you have already contacted our Customer Service. I believe your question have been answered. If you still have more questions, please do not hesitate to contact them back. With love, Hunkemöller

Date of publication
05/02/2019
Date of order
17/01/2019
05/02/2019
No info egen the goods arrived
1.00
Very Poor

hunkemoller.se/se_sv replies: 12/02/2019
.Dear Customer, according to our information, you have already contacted our Customer Service. I believe your question have been answered. If you still have more questions, please do not hesitate to contact them back. With love, Hunkemöller

Date of publication
05/02/2019
Date of order
18/01/2019
05/02/2019
My order was sent back, i did not get any notice from the store. I Tryed to call but wanted to speak with someone in swedish. I did get my money back but i think you failed totally.
1.00
Very Poor

hunkemoller.se/se_sv replies: 12/02/2019
.Dear Customer, we are very sorry about any inconvenience. The customer service will contact you as soon as possible. With love, Hunkemöller

Date of publication
03/02/2019
Date of order
25/01/2019
03/02/2019
I have always problems with my order with you on Hunkemöller. It will never gets right order .. even 1 star is too much for raiting.
1.00
Very Poor

hunkemoller.se/se_sv replies: 12/02/2019
.Dear Customer, according to our information, you have already contacted our Customer Service. I believe your question have been answered. If you still have more questions, please do not hesitate to contact them back. With love, Hunkemöller

Date of publication
03/02/2019
Date of order
13/12/2018
03/02/2019
I nerver got the parcel
1.00
Very Poor

hunkemoller.se/se_sv replies: 12/02/2019
.Dear Customer, according to our information, you have already contacted our Customer Service. I believe your question have been answered. If you still have more questions, please do not hesitate to contact them back. With love, Hunkemöller