Date of publication
17/01/2020
Date of order
25/12/2019
17/01/2020
Har fortfarande inte fått nått besked om mitt paket trots att det är över 3 v sedan jag beställde, fakturan har jag fryst. Frågat i butiken och fått till svar att varorna nog kommer snart. Uselt
1.00
Very Poor

Date of publication
16/01/2020
Date of order
07/01/2020
16/01/2020
My order got returned even though It never arrived to me.
1.00
Very Poor

Date of publication
14/01/2020
Date of order
05/01/2020
14/01/2020
Slow...
1.00
Very Poor

Date of publication
08/01/2020
Date of order
16/12/2019
08/01/2020
Fick inte ut mitt paket eftersom att mitt namn inte fanns skrivet på, prata med kundtjänst och det skulle lösa sig så jag kunde hämta paketet men det gick i retur efter två veckor utan att jag kunnat få ut det och jag kommer aldrig beställa igen
1.00
Very Poor

Date of publication
03/01/2020
Date of order
25/12/2019
03/01/2020
Det finns mycket hår som hänga på short. Det se inte som ny.
1.00
Very Poor

Date of publication
30/12/2019
Date of order
21/12/2019
30/12/2019
Världens sämsta internetsida, otrevlig kundtjänst som inte hjälper en och använder en otrevlig ton. Lång leveranstid och fick inte alla varor jag beställt. Kommer aldrig beställa härifrån igen och skulle inte rekommendera nån annan att göra det heller.
1.00
Very Poor

Date of publication
30/12/2019
Date of order
18/12/2019
30/12/2019
Skickade iväg paketet utan mitt namn och fick nu svar att det går i retur o jag ska få tillbaka pengarna. Men skicka ett nytt istället med korrekt namn o adress. Gör om o gör rätt istället för göra de lätt för er o jag som kund inte får de jag beställt utan ska få gå in o plocka ihop en ny beställning o få en sketen gratis frakt som ursäkt.
1.00
Very Poor

Date of publication
30/12/2019
Date of order
16/12/2019
30/12/2019
They forgot to put my address on the package so I couldn’t retrieve it from the post office. Customer service never picks up when I’m calling. Just a horrible experience. Will I ever get what I ordered?
1.00
Very Poor

Date of publication
28/12/2019
Date of order
18/12/2019
28/12/2019
Sen leverans
1.00
Very Poor

Date of publication
28/12/2019
Date of order
18/12/2019
28/12/2019
Did not recieve the goods when it was promised, did not get the delivery way that I chose. And you cannot call the stores. Customer service is not working on weekends.
1.00
Very Poor

Date of publication
28/12/2019
Date of order
19/12/2019
28/12/2019
Har inte fått mitt paket. Det ligger hos ombudet men kan inte hämta ut det då ni har skrivit fel namn. Kundservice var totalt oengagerade och visste inte ens om det skulle lösa sig så jag kunde få mitt paket. Otroligt oproffsigt, jag är väldigt besviken då jag trodde att ni var ett bra företag.
1.00
Very Poor

Date of publication
27/12/2019
Date of order
18/12/2019
27/12/2019
Still hav’nt got what i’ve ordered and payed for.
1.00
Very Poor

Date of publication
27/12/2019
Date of order
14/12/2019
27/12/2019
Fel mottagare på paketet så det går inte att hämta ut och dom säger att dom har kontaktat postnord men dom vet inget om detta. Otrevlig kundmottagare på Hunkemöller. Väntat i 2v nu
1.00
Very Poor

Date of publication
26/12/2019
Date of order
08/12/2019
26/12/2019
Literally didn't even get everything that I ordered and despite two support tickets haven't received a response what so ever after 14 days. Actually terrible
1.00
Very Poor

Date of publication
26/12/2019
Date of order
17/12/2019
26/12/2019
Have not receiver my godds
1.00
Very Poor

Date of publication
25/12/2019
Date of order
15/12/2019
25/12/2019
Ordered a Christmas gift which I couldn't pick up from post office because of wrong name on package, received zero help from customer service and zero compensation. I only recieved a email saying that they had a technical error, at that point I think that you should send out a new package. Wont be ordering online again.
1.00
Very Poor

Date of publication
24/12/2019
Date of order
14/12/2019
24/12/2019
Sämst
1.00
Very Poor

Date of publication
24/12/2019
Date of order
14/12/2019
24/12/2019
Ordered a set of underwear and only got 1 Piece. Calle support and he says that shit happens, 3 days before Christmas. Lucky they physical store got the Goods and helped me well. But i dont trust THE online store.
1.33
Very Poor

Date of publication
24/12/2019
Date of order
12/12/2019
24/12/2019
Bad service
1.00
Very Poor

Date of publication
23/12/2019
Date of order
12/12/2019
23/12/2019
I got a message that due to an technical issue my package was sent without any name. So I couldn’t get it. I also received another mail that they’re working on fixing the problem. No Christmas gifts for my girlfriend...
the compensation is free shipping on my next order... like wtf...
1.00
Very Poor

Date of publication
23/12/2019
Date of order
11/12/2019
23/12/2019
Otrevlig personal
1.00
Very Poor

Date of publication
22/12/2019
Date of order
12/12/2019
22/12/2019
Sent only 1 of the items I ordered.
Sent to the delivery place without my name on it so it took me a lot of time to get it...
Never again Hunkemoller
1.00
Very Poor

Date of publication
22/12/2019
Date of order
11/12/2019
22/12/2019
My Third delivery in a row that went wrong, why am I still bothering with ordering from you??
1.00
Very Poor

Date of publication
21/12/2019
Date of order
11/12/2019
21/12/2019
Problem
1.00
Very Poor

Date of publication
21/12/2019
Date of order
10/12/2019
21/12/2019
Not possible to collect goods after order
1.00
Very Poor

Date of publication
21/12/2019
Date of order
10/12/2019
21/12/2019
Got credited for no reason. So no christmas present
1.00
Very Poor

Date of publication
21/12/2019
Date of order
10/12/2019
21/12/2019
I cant get my package becuse my name wasent on it so my friend can not have her christmas present in time
IM so mad
1.00
Very Poor

Date of publication
20/12/2019
Date of order
08/12/2019
20/12/2019
Received email that my order had been shipped. One week later that turned out to not have been the case and customer service could not say when or even if my order could be fulfilled. Instant refund.
1.00
Very Poor

Date of publication
16/12/2019
Date of order
02/12/2019
16/12/2019
Vid beställning fanns varan att köpa. Sen tog det lång tid innan jag fick ett meddelande att varan inte fanns att leverera. Om det är slut på lager så kan det inte få ta en vecka innan man kommer på detta. Tillbaka på ruta 1 m. a. o.
1.00
Very Poor

Date of publication
14/12/2019
Date of order
26/11/2019
14/12/2019
Shit
1.00
Very Poor

Date of publication
11/12/2019
Date of order
02/12/2019
11/12/2019
Bad, they let me order a product that was out of stock, so I got excited about it but then they canceled the order :(
1.00
Very Poor

Date of publication
11/12/2019
Date of order
02/12/2019
11/12/2019
jätte dåligt
1.00
Very Poor

Date of publication
11/12/2019
Date of order
02/12/2019
11/12/2019
Har väntat i 2v på mitt paket
1.00
Very Poor

Date of publication
10/12/2019
Date of order
01/12/2019
10/12/2019
Jag köpte min vara den 1/12-19. Varan har fortfarande i levererats. 3-5 dagar står det. Dåligt
1.00
Very Poor

Date of publication
09/12/2019
Date of order
30/11/2019
09/12/2019
The order was cancelled by Hunkemöller because the product I ordered and had paid for was not available anymore. Would be 5 stars otherwise.
1.00
Very Poor

Date of publication
09/12/2019
Date of order
30/11/2019
09/12/2019
Notjing comes
1.00
Very Poor

Date of publication
09/12/2019
Date of order
29/11/2019
09/12/2019
I have not got the gods
And you are asking for rate????
1.00
Very Poor

Date of publication
09/12/2019
Date of order
29/11/2019
09/12/2019
Not good at all. Very bad
1.00
Very Poor

Date of publication
08/12/2019
Date of order
29/11/2019
08/12/2019
Did not receive item.
1.00
Very Poor

Date of publication
08/12/2019
Date of order
29/11/2019
08/12/2019
They delivered half of My order without consulting me when an item was out of stock. They have been unresponsive to My attempts to contact them. Very disappointed. Won't be ordering from them again.
1.00
Very Poor