Paid €20 premium for Express Delivery. 2 Days. Arrived finally, 5 days. No follow up. No sense of genuine concern for the order. Terrible service by both Supplier and Courier.
coeur.de/en/home replies: 12/03/2019
We are very sorry for all the inconveniences regarding your order and we can totally understand your disappointment: Having ordered something with Express Delivery for it to arrive in time, but then it doesn’t.
This must not happen and we will include this incident in our ongoing shipping optimization process. We will of course refund your express shipping costs.