Date of publication
14/05/2018
Date of order
14/05/2018
14/05/2018
Everytime all good tea
4.00
Good

Date of publication
01/05/2018
Date of order
30/04/2018
01/05/2018
We really like this
4.33
Good

Date of publication
30/04/2018
Date of order
30/04/2018
30/04/2018
The seal on the tea was partially open when it arrived
3.67
Good

Date of publication
30/04/2018
Date of order
30/04/2018
30/04/2018
The goods are brilliant. The delivery, yet again, sucks. I had to make 3-4 calls to the delivery company to find out exactly which house package was left in. I was at home all day working, but there was NO attempt to deliver. They left it with a neighbour in another terrace - but literally a stones throw from my house. I did not recognise the name of the neighbour, so that was the start of a hunt.
4.33
Good

Palais des Thés EN replies: 11/05/2018
Hello, we thank you for your evaluation. We are truly sorry about the inconvience met on your delivery and hope it will not affect your interest in Palais des Thés. In the future, if you encounter difficulties with the delivery, do not hesitate in contacting our services so we can sort it out. We stay at your disposal and we wish you have a lovely day. Your Palais des Thés Customer Service.

Date of publication
30/04/2018
Date of order
30/04/2018
30/04/2018
I am sorry you no longer offer free delivery
4.00
Good

Date of publication
11/02/2018
Date of order
08/02/2018
11/02/2018
very good.
4.33
Good

Date of publication
09/02/2018
Date of order
08/02/2018
09/02/2018
The shop is fine so far. I always enjoyed the products of Palais des Thés. However, this time I had several security issues with the web. Finally, I could make the order but they did not send me the promised samples. I do not why.
4.00
Good

Palais des Thés EN replies: 15/02/2018
Hello ! thank you for your evaluation and your trust, we will do what is necessary regarding your order. We wish you a pleasant tasting. See you soon and wish you all the best. The customer service team.

Date of publication
08/02/2018
Date of order
08/02/2018
08/02/2018
I consider the service and the goods to be very good and would recommend using this service. Goods are received promptly.
I have not had the need to use customer services apart from problems accessing the system. They only told me that they had resolved the issue after I set up a new account. But the things happen and its not a problem.
4.33
Good

Date of publication
02/08/2017
Date of order
02/08/2017
02/08/2017
good
4.00
Good