Your agents were very helpful but in the end it proved that the printer was faulty and it was returned to Argos .They gave me a part refund which was very reasonable.It is a bit annoying that it cost me over £40 to eventually find that there was a fault with the printer.
Easy to use. They have a really good set up. Enjoy using it.
4.00
Good
Imported from Trusted Shops AG
Date of publication
22/11/2023
Date of order
15/11/2023
22/11/2023
4.00
Good
Imported from Trusted Shops AG
Date of publication
31/10/2023
Date of order
24/10/2023
31/10/2023
4.00
Good
Imported from Trusted Shops AG
Date of publication
24/08/2023
Date of order
14/08/2023
24/08/2023
4.00
Good
Imported from Trusted Shops AG
Date of publication
19/08/2023
Date of order
12/08/2023
19/08/2023
Everything is explained very clearly
4.00
Good
Imported from Trusted Shops AG
Date of publication
21/07/2023
Date of order
12/07/2023
21/07/2023
All OK thanks. J Sedgwick.
4.00
Good
Imported from Trusted Shops AG
Date of publication
16/07/2023
Date of order
16/07/2023
16/07/2023
I liked that I could ring and speak to a technician to help fix my printer issue. However, I expected more "technical" assistance, i.e. a diagnostics check or something similar to be used to ascertain what the issue actually was. After being told to wipe the print heads with a damp cloth, I was told my cartridges were dry despite ink still being shown on the HP Smart software. So the solution prov
4.00
Good
Imported from Trusted Shops AG
Date of publication
16/06/2023
Date of order
09/06/2023
16/06/2023
Easy to order & quick delivery.
4.00
Good
Imported from Trusted Shops AG
Date of publication
06/05/2023
Date of order
13/04/2023
06/05/2023
4.00
Good
Imported from Trusted Shops AG
Date of publication
28/04/2023
Date of order
11/04/2023
28/04/2023
Liked the fact that the consultant was like a dog with a bone and was determined to get to the root of the problem and resolve it. After he had worked on it in excess of 5 hours it was agreed that work would stop at that point (11pm at night) and resume next morning.
Whilst I was entirely happy with this approach, it did surprise me a little that it took that long and the problem was still not rec
4.00
Good
Imported from Trusted Shops AG
Date of publication
27/04/2023
Date of order
27/04/2023
27/04/2023
I don't see why one needs to pay for technical support on an HP product which is still in warranty but the problem was resolved efficiently by the contact person