Date of publication
26/01/2020
Date of order
24/01/2020
26/01/2020
Took out policy for reasons below. Had a problem I could not fix but agent had it under control within a few minutes. More minutes were spent before getting through which is a bit boring listening to the same message. Why not give queue position as that helps relieve the boredom.
4.33
Good

Date of publication
25/01/2020
Date of order
18/01/2020
25/01/2020
I never leave comments
4.00
Good

Date of publication
23/01/2020
Date of order
30/12/2019
23/01/2020
First shipment was sent to incorrect address but customer service rectified this very quickly and for free.
4.33
Good

Date of publication
09/01/2020
Date of order
09/01/2020
09/01/2020
i had an issue with the warranty date on my PC, only discovered when purchasing 2 year care plan.
contacted support department by phone, very helpful and friendly and sort out dates in a few days
thank you
4.33
Good

Date of publication
02/01/2020
Date of order
02/01/2020
02/01/2020
HP phone support was helpful ; but expensive, as I was out of warranty.
4.00
Good

Date of publication
27/12/2019
Date of order
17/12/2019
27/12/2019
I sent an order in, got confirmation quickly but as I have never used this service I can really not comment on how good it will be or not hence 3 also Not used customer service so again 3. Ordering and the delivery of the order which a warranty extension by email was quick and straightforward.
3.67
Good

Date of publication
27/12/2019
Date of order
20/12/2019
27/12/2019
Did not require order. Cancellation procedure was easy.
4.00
Good

Date of publication
23/12/2019
Date of order
14/12/2019
23/12/2019
Don't wish to comment at present as I have not received my product back from the repair team.
4.00
Good

Date of publication
03/12/2019
Date of order
26/11/2019
03/12/2019
no comment
4.33
Good

Date of publication
30/11/2019
Date of order
23/11/2019
30/11/2019
Insurance cover looks ok for my computer
4.00
Good

Date of publication
19/11/2019
Date of order
28/10/2019
19/11/2019
service was good and so was the product supplied
4.00
Good

Date of publication
02/11/2019
Date of order
25/10/2019
02/11/2019
A good experience
4.33
Good

Date of publication
29/10/2019
Date of order
29/10/2019
29/10/2019
I AM 73 YEARS OLD AND DONT LIKE OR TRUST BUYING OR DEALING ON LINE I PREFER TO SPEAK TO A PERSON. SO WHEN I RANG YOUR CONTACT NUMBER I KEPT BEING TOLD YOU HAVE TO DO IT ON LINE. NEEDLESS TO SAY MY COMPUTOR HAD BEEN RETURNED TO CURRYS PC WORLD FOR A REFUND BECAUSE IT WAS FAULTY.
4.33
Good

Date of publication
14/10/2019
Date of order
14/10/2019
14/10/2019
HP PAVILION STILL UNDER WARRANTY ( 2yrs) WITH A WEEK TO GO. I NOTICED A WARNING INFORMING ME THE BATTERY WAS FAULTY AND DOWN TO 85 WHILE ON CHARGE AND DIMINISHING BY THE DAY . CONTACTED HP WHO SENT ME A REPLACEMENT. NO QUIBBLE, F. O. C
VERY HELPFUL, COOPERATIVE AND FRIENDLY CUSTOMER SERVICES.
WOULD DEFINITELY RECOMMEND.
4.33
Good

Date of publication
14/10/2019
Date of order
06/10/2019
14/10/2019
I specifically ordered a set of roller blind parts to replace a lost section. A different set was sent which meant more work than necessary.
4.33
Good

Date of publication
09/10/2019
Date of order
16/09/2019
09/10/2019
Quick and easy. No problems at all.
4.00
Good

Date of publication
13/09/2019
Date of order
06/09/2019
13/09/2019
Ex25lz
4.00
Good

Date of publication
12/09/2019
Date of order
05/09/2019
12/09/2019
good service
4.00
Good

Date of publication
30/08/2019
Date of order
21/08/2019
30/08/2019
The first attempt at solving the problem failed but it seems to have succeeded on the second attempt This is appreciated
4.00
Good

Date of publication
18/08/2019
Date of order
11/08/2019
18/08/2019
This was an OK service
4.00
Good

Date of publication
05/08/2019
Date of order
29/07/2019
05/08/2019
Not used the company yet so cannot comment on the going sa part yet.
4.00
Good

Date of publication
27/07/2019
Date of order
20/07/2019
27/07/2019
I had a query and am still awaiting an answer
4.00
Good

Date of publication
20/07/2019
Date of order
12/07/2019
20/07/2019
Fast and informative
4.00
Good

Date of publication
14/07/2019
Date of order
20/06/2019
14/07/2019
Was as expected
4.00
Good

Date of publication
02/07/2019
Date of order
25/06/2019
02/07/2019
Good
4.00
Good

Date of publication
02/07/2019
Date of order
25/06/2019
02/07/2019
Good product.
4.00
Good

Date of publication
29/06/2019
Date of order
21/06/2019
29/06/2019
Nobody and nothing will ever be perfect but close thing
4.00
Good

Date of publication
26/06/2019
Date of order
17/06/2019
26/06/2019
Misleading advert at first glance only getting 2 years extra warranty extension instead of implied 3 years. Takes a while to register on product.
4.00
Good

Date of publication
20/06/2019
Date of order
13/06/2019
20/06/2019
Good all round
4.33
Good

Date of publication
18/06/2019
Date of order
11/06/2019
18/06/2019
No problems with this transaction.
4.33
Good

Date of publication
10/06/2019
Date of order
20/05/2019
10/06/2019
ordered and received online, no problem
unfortunately the software is not fully doing its job as I required
3.67
Good

Date of publication
07/06/2019
Date of order
31/05/2019
07/06/2019
Straightforward and handled my query in a timely and positive manner.
4.00
Good

Date of publication
27/05/2019
Date of order
20/05/2019
27/05/2019
All ok so far
4.00
Good

Date of publication
23/05/2019
Date of order
08/05/2019
23/05/2019
no comment
4.33
Good

Date of publication
25/04/2019
Date of order
18/04/2019
25/04/2019
Very slow delivery
4.00
Good

Date of publication
18/03/2019
Date of order
24/02/2019
18/03/2019
Took a little longer to arrive than expected but very pleased with the product.
4.33
Good