Date of publication
20/05/2019
Date of order
11/05/2019
20/05/2019
I order a lot from Hunkemoller as I love the swimwear, a few times now I have ordered to be charged to then be emailed that I have to be refunded as stock isn’t available, to then receive just the bottoms, very frustrating, then there’s no one to help via phone or email on weekends, I was continually trying to order the item in a bigger size and site wouldn’t let me and didn’t give a good reason.
3.67
Good

Date of publication
19/05/2019
Date of order
10/05/2019
19/05/2019
Site is easy to use but not really optimised for mobile
4.00
Good

Date of publication
19/05/2019
Date of order
02/05/2019
19/05/2019
good quality comfortable items
4.00
Good

Date of publication
22/04/2019
Date of order
12/04/2019
22/04/2019
Comfy and wash up well
4.00
Good

Date of publication
19/03/2019
Date of order
06/03/2019
19/03/2019
cannot stop or amend an order once placed. Any points used will be lost in the event of an error.
Terrible process
4.00
Good

Date of publication
13/02/2019
Date of order
03/02/2019
13/02/2019
Very happy always with your products.
4.00
Good

Date of publication
28/01/2019
Date of order
26/01/2019
28/01/2019
I hope that soon you will have delivery to kuwait ..
4.00
Good

Date of publication
17/01/2019
Date of order
08/01/2019
17/01/2019
Delivery arrived few days later than expected, but it was totally worth the wait, they are and fit fabulous. Very happy
4.33
Good

Date of publication
14/01/2019
Date of order
05/01/2019
14/01/2019
I live in the Netherlands and placed order for my niece in the UK. Had to enter UK billing address instead of my own address. That is why I only give a three star rating for customer service. Didn't necessarily want her to see the invoice for the goods. (I had no contact with customer service representatives)
3.67
Good

Date of publication
04/01/2019
Date of order
26/12/2018
04/01/2019
Good
4.00
Good

Date of publication
23/12/2018
Date of order
13/12/2018
23/12/2018
Love them all.
3.67
Good

Date of publication
06/12/2018
Date of order
26/11/2018
06/12/2018
If i want to return a delivery to another size, i have to buy the cloths again, and get my money back for the first delivery. It would be easy if i just could get a bigger size without, buying the cloth again. I live in denmark, where i can go into a shop, an change it to an bigger size, but my famiiy lives in UK, and thats why i give you 2 stars i customer service, i like your shop.
4.00
Good

Date of publication
04/12/2018
Date of order
25/11/2018
04/12/2018
Great products Will buy again
3.67
Good

Date of publication
03/12/2018
Date of order
23/11/2018
03/12/2018
Quick delivery and a lovely piece of nightwear will definitely be ordering again
4.33
Good

Date of publication
01/12/2018
Date of order
21/11/2018
01/12/2018
Excellent delivery.. sizes small on bra still waiting on refund
3.67
Good

Date of publication
30/11/2018
Date of order
21/11/2018
30/11/2018
Lovely underwear
4.00
Good

Date of publication
13/11/2018
Date of order
04/11/2018
13/11/2018
It’s good
4.00
Good

Date of publication
03/11/2018
Date of order
25/10/2018
03/11/2018
Items nicely packed downside my order was not complete so I had to reorder and pay just waiting for the refund from item that did not arrive
4.00
Good

Date of publication
16/10/2018
Date of order
07/10/2018
16/10/2018
Great underwear at fantastic price. UPS delivery totally unreliable...
4.00
Good

Date of publication
04/10/2018
Date of order
24/09/2018
04/10/2018
Great product at reasonable costs
4.33
Good

Date of publication
12/09/2018
Date of order
03/09/2018
12/09/2018
Delivery took longer than expected.
4.33
Good

Date of publication
03/09/2018
Date of order
25/08/2018
03/09/2018
Very good quality nice romantic style fits perfectly.
4.00
Good

Date of publication
13/08/2018
Date of order
13/07/2018
13/08/2018
Ordering in the UK and received delivery prompt, goods were as expected
4.33
Good