Delivery took longer than estimated. The ordered product was painted poorly, but I still desided to keep it to avoid returning process and I was promised a refund. Customer service worked quite ok.
light11.eu replies: 30/01/2019
We are glad that we were able to find a solution for your problem. The refund as a gesture of goodwill is done already. Although the painting of the shade isn't perfect, you have a very nice pendent light at all.