Date of publication
01/05/2024
Date of order
24/04/2024
01/05/2024
4.00
Good
Date of publication
18/04/2024
Date of order
10/04/2024
18/04/2024
Great website and easy online ordering process, clear and concise. Delivery was delayed. items received and in good condition. Simple process am yet to make my returns and needed to try on different sizes.
4.00
Good
Date of publication
29/01/2024
Date of order
22/01/2024
29/01/2024
Good website, clear pricing and reductions. Not 5 stars because it has been difficult to arrange an exchange for a faulty product. All I wanted to do was to post it back in exchange for an identical item but they refused to offer an exchange even though the item is in stock. Instead, I have to buy another new one, pay the higher price and additional postage, then ask for them to credit me the diff
4.00
Good
Date of publication
20/12/2023
Date of order
13/12/2023
20/12/2023
Ordering was easy and choice of product good. Let down by the delivery service.
The delivery driver attempted to put the goods in a safe place but literally throw the boxes over a gate. Boxes burst open and contents left lying on the passageway. Probably could have been a bit more gentle and just reached up and dropped parcels into over the gate so they were in a safe place (alternatively could
4.00
Good
Date of publication
14/09/2023
Date of order
14/09/2023
14/09/2023
4.00
Good
Date of publication
01/09/2023
Date of order
25/08/2023
01/09/2023
The shopping experience was easy and excellent. The website is clear and my order arrived as per the estimate time. The reason I can't give 5 stars is I never got a further email to the order confirmation one. My order arrived without me knowing if it had shipped or a tracking, luckily I can trust my neighbours on picking it up.
4.00
Good
Date of publication
11/08/2023
Date of order
11/08/2023
11/08/2023
The racquet was delivered 24 hours late but other than that there was good service.
4.00
Good
Date of publication
19/07/2023
Date of order
12/07/2023
19/07/2023
Web site easy to navigate. Great range of products. Wish the racquet could arrive strung with selected strings.
4.00
Good
Date of publication
01/06/2023
Date of order
25/05/2023
01/06/2023
The products and service from Tennis Point is always good. I just wish the same could be said for their delivery partner GLS. The lack of updates on the tracking service is very frustrating.
4.00
Good