i have been waiting since November 27th for my order which is a Christmas present , I have contacted your email , about this just to be told its looks likes its still in customs , I have been in contact with dhl and Australia post to no avail I just want my parcel , I have had to buy the recipient another gift , but I just want the clock its to replace a broken one and was to be a great surprise
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Date of order
I have ordered a mechanical wall clock last Nov 04, 2018, to this day, already a month has passed and I have not received the item. They cannot say where exactly the item is and when it will arrive. They keep saying to wait, but 1 month is too long. Had I known the item will not arrive within that 1 month period, I would have ordered from a different store. Very frustrating and disappointing.