Date of publication
22/07/2019
Date of order
15/07/2019
22/07/2019
I am appalled and disgusted at the zero customer service I received from this online shop. I ordered three items, only one arrived, they should have sent it signed for as it was jewellery, they tried to get royal mail to refund them, royal mail weren't interested, so they refused to refund me. They more or less told me I was a liar and just refused to help. Very upsetting and awful experience.
2.00
Poor

Date of publication
05/04/2019
Date of order
05/04/2019
05/04/2019
The things sent were not as good as they were shown in the pictures. The ring look very cheap.
2.00
Poor

Date of publication
03/10/2018
Date of order
03/10/2018
03/10/2018
I received my order and it is damaged. I sent several messages, I have called several times but I never received a reply.
2.00
Poor

couturekingdom.co.uk replies: 04/10/2018
Hello, we are sorry you are experiencing difficulties contacting us. We have not received any calls and have responded to your emails twice. We replied on 24.9 and 26.9 but it seems you are not receiving them. Please email support@couturekingdom.co.uk for assistance.