Certificate for zentosa.com

No. X0F9E1A1FB1BF125A5DD12CDD68213DE4
 

Approved on
15/05/2013
Valid until
14/05/2020
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for zentosa.com



Excellent

5.00/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 114 Trusted Shops reviews collected in the last 12 months.
In total, zentosa.com has already collected 1,355 reviews.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Date of publication
09/07/2019
Date of order
09/07/2019
09/07/2019
Item arrived quickly. It was beautifully packaged. The item was perfect and at an excellent price too. A packet of Love Heart sweets was a nice touch Thank you for your excellent customer service. I would use again and would recommend to friends and family.
5.00
Excellent

Date of publication
08/07/2019
Date of order
30/06/2019
08/07/2019
Excellent service
5.00
Excellent

Date of publication
07/07/2019
Date of order
06/07/2019
07/07/2019
Excellent, Well packaged quick delivery
5.00
Excellent

Date of publication
02/07/2019
Date of order
02/07/2019
02/07/2019
I cannot comment on delivery as yet, but I just wanted to let everyone know how very good the customer service at Zentosa is.....in particular Tom.
I had made an order & through no fault of Zentosa, my order hadn't arrived. Tom was lovely & sorted everything out and was extra nice. Thank you very much
5.00
Excellent

Date of publication
01/07/2019
Date of order
01/07/2019
01/07/2019
Excellent all round - felt like a valued customer
5.00
Excellent

Date of publication
30/06/2019
Date of order
30/06/2019
30/06/2019
Very happy with this purchase.
5.00
Excellent

Date of publication
29/06/2019
Date of order
29/06/2019
29/06/2019
Lovely necklace , but had to retune as bought as gift but. Unwanted arrived quickly and beautifully packaged. Many thanks for quick refund.
5.00
Excellent

Date of publication
28/06/2019
Date of order
28/06/2019
28/06/2019
Swift delivery and an overall great experience
5.00
Excellent

Date of publication
17/06/2019
Date of order
17/06/2019
17/06/2019
Used on a number of occasions now. Not had a problem and always been very reliable. Touch wood this continues.
5.00
Excellent

Date of publication
16/06/2019
Date of order
16/06/2019
16/06/2019
This was the first time that I have ordered from you and I was very pleased with all aspects of your company. Website was easy to navigate. I found delivery was quick and items were of very good quality. I would shop with you again.
5.00
Excellent

Date of publication
16/06/2019
Date of order
15/06/2019
16/06/2019
Very pleased with everything, nicely presented.
5.00
Excellent

Date of publication
10/06/2019
Date of order
10/06/2019
10/06/2019
Quick easy and good value for money:)
5.00
Excellent

Date of publication
01/06/2019
Date of order
25/05/2019
01/06/2019
Repeat customer..... Says it all
5.00
Excellent

Date of publication
19/05/2019
Date of order
19/05/2019
19/05/2019
Speedy service with the lowest price on item I purchased.
5.00
Excellent

Date of publication
18/05/2019
Date of order
18/05/2019
18/05/2019
Lovely item. My only criticism is about notification of dispatch. I was told it had been dispatched just before it arrived, but I consider it had been dispatched a day or two previously and I should have been informed then.
4.67
Excellent

Date of publication
16/05/2019
Date of order
08/05/2019
16/05/2019
Fantastically fast service; perfect from start to finish; and loving my purchase too
5.00
Excellent

Date of publication
12/05/2019
Date of order
12/05/2019
12/05/2019
excellent
5.00
Excellent

Date of publication
09/05/2019
Date of order
02/05/2019
09/05/2019
wxcellent
5.00
Excellent

Date of publication
09/05/2019
Date of order
09/05/2019
09/05/2019
Great shopping experience Always beautifully packed and fast delivery
Never returned anything yet- not sure of their policies?
5.00
Excellent

Date of publication
03/05/2019
Date of order
03/05/2019
03/05/2019
Excellent service
5.00
Excellent

Date of publication
02/05/2019
Date of order
02/05/2019
02/05/2019
Incredibly prompt delivery. Carefully packaged and item exactly as photo.
5.00
Excellent

Date of publication
27/04/2019
Date of order
27/04/2019
27/04/2019
Excellent service
5.00
Excellent

Date of publication
27/04/2019
Date of order
20/04/2019
27/04/2019
Love it, thank you
5.00
Excellent

Date of publication
26/04/2019
Date of order
26/04/2019
26/04/2019
Unfortunately, Royal Mail failed to deliver my original order. I contacted Zentosa and they promptly sent a replacement - excellent service
5.00
Excellent

Date of publication
23/04/2019
Date of order
15/04/2019
23/04/2019
So nice everything is Great will shop again, 5
5.00
Excellent

Date of publication
08/04/2019
Date of order
08/04/2019
08/04/2019
Great service
5.00
Excellent

Date of publication
06/04/2019
Date of order
30/03/2019
06/04/2019
Personal touch as was for mother’s day.
Will definitely use again
5.00
Excellent

Date of publication
04/04/2019
Date of order
04/04/2019
04/04/2019
Very quick delivery and loved the free sweeties I received with the bracelet
5.00
Excellent

Date of publication
01/04/2019
Date of order
01/04/2019
01/04/2019
Pedí los braceletes de Lola Rose en zentosa a España . Me llegaron pronto, todo bien .
5.00
Excellent

Date of publication
28/03/2019
Date of order
28/03/2019
28/03/2019
All very prompt
5.00
Excellent

Date of publication
26/03/2019
Date of order
19/03/2019
26/03/2019
Love shopping with Zentosa, everything is packaged really well. Great choice of Lola Rose, competitive prices. And the love hearts sweeties are a bonus.
5.00
Excellent

Date of publication
25/03/2019
Date of order
25/03/2019
25/03/2019
Excellent company to deal with. Thouroughly recomended.
5.00
Excellent

Date of publication
25/03/2019
Date of order
25/03/2019
25/03/2019
great quality....
5.00
Excellent

Date of publication
23/03/2019
Date of order
23/03/2019
23/03/2019
Had an excellent experience with this company. Order delivered very quickly. Easy online ordering and email updates. Would definitely order from them again.
5.00
Excellent

Date of publication
22/03/2019
Date of order
22/03/2019
22/03/2019
Beautiful quality items in great pouches delivered quickly
5.00
Excellent

Date of publication
22/03/2019
Date of order
22/03/2019
22/03/2019
Beautiful Lola Rose necklace. Excellent service.
5.00
Excellent

Date of publication
21/03/2019
Date of order
14/03/2019
21/03/2019
Reliable and efficient. Recommended.
5.00
Excellent

Date of publication
19/03/2019
Date of order
12/03/2019
19/03/2019
Really good service. Item arrived very quickly and kept up to date on order progress. The packaging was really nice and the extra attention to detail was greatly appreciated. Highly recommended
5.00
Excellent

Date of publication
08/03/2019
Date of order
01/03/2019
08/03/2019
Exceptional Customer Service, i have been shopping with Zentosa for a few years, always fantastic. Arrives quickly and well wrapped, i love this site.
5.00
Excellent

Date of publication
07/03/2019
Date of order
07/03/2019
07/03/2019
I ordered two parcels last week. One came swiftly and another took it's time but Zentosa helped to sort it out.

Both gifts are gorgeous and the recipients are delighted. I will use again without a doubt.
5.00
Excellent

zentosa.com customer reviews

zentosa.com

zentosa.com was certified by Trusted Shops on 15/05/2013.

Contact
76-78 Boldmere Road
B73 5TJ Sutton Coldfield
United Kingdom
support@zentosa.com
zentosa.com
Owner
ZENTOSA LIMITED
76-78 Boldmere Road
B73 5TJ Sutton Coldfield
United Kingdom
Trade register
United Kingdom 06967366
Authorized representative
Thomas Coulter
You can find reviews for other websites from this company here:
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with zentosa.com in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

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