mybrand.shoes/en

Reviews:

Hey there Paul ! 👋 First off, thank you so much for choosing Mybrand.Shoes for your Winterized Adidas High Tops. We totally get how important it is to find that perfect pair of sneakers, especially ones as cool as these! 😊 We're really sorry to hear that it felt like a bit of a wait. We strive to get our awesome shoes to our customers as quickly as possible. As per our records, your order was placed on 13-12-2023 and delivered on 31-12-2023, right within our 10-15 working days delivery promise. We're thrilled to know that you loved the look and feel of these sneakers and that they keep your feet warm and dry – that's exactly what we aim for! 🙌 If you're happy with how everything turned out and feel we met our delivery commitment, we'd be super grateful if you could consider updating your review to 5 stars. This small gesture means a lot to us and helps other customers too. Thanks a ton for your feedback and support! If there's anything else you need, just holler. We're here to help! Stay awesome and comfy in your cool sneakers, Nikos from Mybrand.shoesTeam

Dear Adam, Thank you for sharing your experience with us. We understand your concerns regarding the payment process for your order. Please note that it is standard practice in our industry to process the payment before dispatching the goods. This ensures a secure transaction for both parties. We assure you that as soon as your payment was confirmed, we promptly prepared and dispatched your order. We appreciate your understanding and are always here to provide you with high-quality products and services. If you have any further questions or concerns, please don't hesitate to contact us. Best Regards, Mybrand Customer Team