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reuter.com
Reviews:

241 reviews in the last 12 months683 total reviews  

4.72
Excellent

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Top positive review

May 13, 2023
 Verified review
Very good service. I am positively surprised by the quality of Reuter's products and clients care. I appreciated the advice and comments given by Mr Friedrich about some items that were missing in my basket and that I would need for other items ordered. Also other employees were professional and helpful. The items were sent immediately after the payment. I got them over 2 or 3 days. Thank you Reuter's staff. I will definitely recommend you

Top negative review

Sep 21, 2023
 Verified review
I ordered six lighting fixtures beginning of August, totaling around 3000 euros. Out of the six, three (!) came defective. One month later and I am still waiting for the replacements. All this after a looong and tiresome exchange of emails. Response time is very slow (the next day you will get a "we have forwarded your inquiry to the manufacturer"). This is mainly because they do not offer the after sales services themselves but act as a proxy between you (the customer) and the seller. People answering phones in the call center do not speak English, apart from "write email to reklamation". All and all, not to recommend.
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Reviews for reuter.com

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Mar 14, 2024
 Verified review
It was almost perfect. The only slight hitch was at the end when an email said the package was coming on a Monday, but the local distribution company - Fercam - had already called to say it would arrive Tuesday, one day later, and it did. So I was a little confused but not much. I had recently ordered something from Manomano - which was disastrous. In short, I would definitely return to Reuter.com!
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Mar 8, 2024
 Verified review

Quick shipping good products

I have ordered from the shop on many occassions. Most of the time good and quick service. Products of good quality. Reclamation part works less satisfactory. So if you are sure about the product this is the shop to choose.
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Feb 28, 2024
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Aanrader

Door een verkeerde bestelling heb ik de douchebak moeten wisselen , alles is enorm goed verlopen. De vriendelijkheid was uitstekend alsook de terug storting. Aanrader.
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Mar 7, 2024
 Verified review
I appreciated that the staff personally checked the order and advised on the combination of products. Fast delivery.
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7 days ago
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Great service

Good prices. Excellent staff and very easy to do business with. Fast and efficient every time
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Mar 8, 2024
 Verified review
I liked the large selection of items in the online shop and the quality.
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Mar 14, 2024
 Verified review
Excellent service, quick delivery and all round fantastic experience.
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10 days ago
 Verified review
Good quality product and Very prompt delivery
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Mar 13, 2024
 Verified review
Great communication and prompt delivery.
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11 days ago
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Hana

quick delivery, willing
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Mar 12, 2024
 Verified review
only OK
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3 days ago
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6 days ago
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11 days ago
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11 days ago
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13 days ago
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Mar 13, 2024
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Mar 11, 2024
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Mar 11, 2024
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Mar 7, 2024
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