Certificate for broadbandwherever.net

No. X2F038A59962A4821728D48DB92BCF04D
 

Approved on
21/06/2013
Valid until
20/06/2020
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for broadbandwherever.net



Excellent

4.85/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 20 Trusted Shops reviews collected in the last 12 months.
In total, broadbandwherever.net has already collected 117 reviews.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Date of publication
21/11/2019
Date of order
21/11/2019
21/11/2019
I am a new customer but I've been happy with everything so far. Thank you
5.00
Excellent

Date of publication
06/11/2019
Date of order
06/11/2019
06/11/2019
Very good clear communication with admin staff George was very helpful.
Installer did a good job but appeared rushed. I wonder if the time allocation he was working to was adequate.
4.67
Excellent

Date of publication
01/10/2019
Date of order
01/10/2019
01/10/2019
The installation was very professionally carried out. Everything was explained to me in detail so I had a great understanding on how it all works. Aside from the odd dip in performance the service has been very good thus far. I would be happy to recommend.
4.67
Excellent

Date of publication
23/09/2019
Date of order
23/09/2019
23/09/2019
The new Airwave system has been working for a week, and is as promised - much faster, and with our package we can down/up load considerably more data and its cheaper than our old system.
Instillation/setting up, was straightforward, with the lozenge shaped aerial on the edge of the roof, and only 1 box inside.
Thank you George for suggesting we change rather than having the old system repaired
5.00
Excellent

Date of publication
30/08/2019
Date of order
30/08/2019
30/08/2019
We have been with BroadbandWherever for 2 years, the satellite has been very consistent and speedy. George and his team have been prompt and efficient in dealing with our queries or issues. We highly recommend this company if you require satellite internet.
5.00
Excellent

Date of publication
29/08/2019
Date of order
29/08/2019
29/08/2019
After 4 months of fruitless & frustrating battle with a very well known landline based broadband provider i finally bit the bullet & went for a satellite system. From first contact the customer service was exemplary. Scott & George in the office kept me continually updated as to progress & answering any questions i had. Colin (installation) was highly experienced & efficient. First rate company.
5.00
Excellent

Date of publication
13/08/2019
Date of order
13/08/2019
13/08/2019
Broadband wherever have been very easy to deal with and George has been particularly helpful. For those who are struggling with bit broadband this Has been a life saver.
5.00
Excellent

Date of publication
31/07/2019
Date of order
31/07/2019
31/07/2019
Rate only as good rather than excellent because all the products were not brought to the installation visit, though second visit arranged to sort it as soon as possible. Internet speeds more variable than I like and had one drop out, but otherwise has been good. Customer service good but not excellent - had to query one or two things on the original order, but liked the follow up personal call.
4.00
Good

Date of publication
17/07/2019
Date of order
17/07/2019
17/07/2019
Colin arrived on time and everything works , what more could you want
5.00
Excellent

Date of publication
05/06/2019
Date of order
05/06/2019
05/06/2019
Excellent service and install, the engineer taht installed the dish and services could not have been more helpfull.
5.00
Excellent

Date of publication
29/05/2019
Date of order
29/05/2019
29/05/2019
Matt was an excellent technician, polite and really helpful, even taking down my redundant aerial and taking it away fro me. an asset to your company
5.00
Excellent

Date of publication
14/03/2019
Date of order
14/03/2019
14/03/2019
Great service. The engineer was punctual, helpful (advice), very quick, and efficient. The installation has only been in place for a couple of days but works very well, so far.
5.00
Excellent

Date of publication
01/03/2019
Date of order
01/03/2019
01/03/2019
Head office kept us up to date on progress. The installation engineer was very informative producing neat work and explained the system most clearly. Thank you.
4.67
Excellent

Date of publication
27/02/2019
Date of order
27/02/2019
27/02/2019
So far so good. I am pleased with the service so far. George was very helpful. Thanks for all you have done so far.
4.00
Good

Date of publication
25/02/2019
Date of order
25/02/2019
25/02/2019
Excellent service and great advice from very competant people.
Highly recommended
5.00
Excellent

Date of publication
20/02/2019
Date of order
20/02/2019
20/02/2019
We are in a rural location with no other access to broadband. They deliver when no-one else can, and their customer service is excellent.
5.00
Excellent

Date of publication
04/02/2019
Date of order
04/02/2019
04/02/2019
I can be more happy about broadband wherever, they were the only temporal solution I had as the new fibre optic took more than 90 days to be installed in our office and George and his team did everything they could to ensure we had a reliable connection on time for the office to work from day one.
5.00
Excellent

Date of publication
07/01/2019
Date of order
07/01/2019
07/01/2019
The Installation guy was very helpful and pleasant. It was a good experience and I would recommend them highly.
5.00
Excellent

Date of publication
03/01/2019
Date of order
03/01/2019
03/01/2019
The setting up of the contract was easy and very quick. Johnny was extremely professional and efficient and more than helpful. I am delighted with the service so far. Thank you.
5.00
Excellent

Date of publication
20/12/2018
Date of order
20/12/2018
20/12/2018
The entire process was straightforward start to finish. George explained how the process would work and answered my questions quickly and accurately. My installation requirements were not straightforward but the installer, Andy, worked through all of the challenges to provide a first class result. Upload and download speeds are as advertised. I highly recommend Broadband Wherever. Ronnie C
5.00
Excellent

broadbandwherever.net customer reviews

broadbandwherever.net

broadbandwherever.net was certified by Trusted Shops on 21/06/2013.

Contact
Grovelands Avenue Workshops, Winnersh
RG41 5LB Woking
United Kingdom
shawn@broadbandwherever.net
broadbandwherever.net
Owner
Broadband Wherever Ltd
Grovelands Avenue Workshops, Winnersh
RG41 5LB Woking
United Kingdom
Trade register
HAMPSHIRE Company No. 05730401
Authorized representative
Shawn Hunt
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with broadbandwherever.net in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

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