Certificate for broadbandwherever.net

No. X2F038A59962A4821728D48DB92BCF04D
 

Approved on
21/06/2013
Valid until
20/06/2020
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for broadbandwherever.net



Excellent

4.89/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 42 Trusted Shops reviews collected in the last 12 months.
In total, broadbandwherever.net has already collected 106 reviews.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Date of publication
14/03/2019
Date of order
14/03/2019
14/03/2019
Great service. The engineer was punctual, helpful (advice), very quick, and efficient. The installation has only been in place for a couple of days but works very well, so far.
5.00
Excellent

Date of publication
01/03/2019
Date of order
01/03/2019
01/03/2019
Head office kept us up to date on progress. The installation engineer was very informative producing neat work and explained the system most clearly. Thank you.
4.67
Excellent

Date of publication
27/02/2019
Date of order
27/02/2019
27/02/2019
So far so good. I am pleased with the service so far. George was very helpful. Thanks for all you have done so far.
4.00
Good

Date of publication
25/02/2019
Date of order
25/02/2019
25/02/2019
Excellent service and great advice from very competant people.
Highly recommended
5.00
Excellent

Date of publication
20/02/2019
Date of order
20/02/2019
20/02/2019
We are in a rural location with no other access to broadband. They deliver when no-one else can, and their customer service is excellent.
5.00
Excellent

Date of publication
04/02/2019
Date of order
04/02/2019
04/02/2019
I can be more happy about broadband wherever, they were the only temporal solution I had as the new fibre optic took more than 90 days to be installed in our office and George and his team did everything they could to ensure we had a reliable connection on time for the office to work from day one.
5.00
Excellent

Date of publication
07/01/2019
Date of order
07/01/2019
07/01/2019
The Installation guy was very helpful and pleasant. It was a good experience and I would recommend them highly.
5.00
Excellent

Date of publication
03/01/2019
Date of order
03/01/2019
03/01/2019
The setting up of the contract was easy and very quick. Johnny was extremely professional and efficient and more than helpful. I am delighted with the service so far. Thank you.
5.00
Excellent

Date of publication
20/12/2018
Date of order
20/12/2018
20/12/2018
The entire process was straightforward start to finish. George explained how the process would work and answered my questions quickly and accurately. My installation requirements were not straightforward but the installer, Andy, worked through all of the challenges to provide a first class result. Upload and download speeds are as advertised. I highly recommend Broadband Wherever. Ronnie C
5.00
Excellent

Date of publication
06/12/2018
Date of order
06/12/2018
06/12/2018
George very efficient and able to answer questions quickly.
Johnny very amenable - on time, nothing too much trouble, explained the system very well. Excellent customer service one should be able to expect but so rarely get these days.
5.00
Excellent

Date of publication
05/12/2018
Date of order
05/12/2018
05/12/2018
Everything excellent so far, very pleased with the order and installation process. Would recommend to anyone.
5.00
Excellent

Date of publication
03/12/2018
Date of order
03/12/2018
03/12/2018
Re connecting the satellite link and account, the staff George and Scott made this very easy, and it was quickly done. Back on the wifi and emails up and running in under 35 minutes from the phone call.
5.00
Excellent

Date of publication
29/11/2018
Date of order
29/11/2018
29/11/2018
Excellent service provided by everybody at broadband wherever.
5.00
Excellent

Date of publication
26/11/2018
Date of order
26/11/2018
26/11/2018
Shawn and the rest of the team have provided an invaluable service for me and have allowed me to operate my business from home when BT were failing.

The survey, installation, commissioning and management of the system has been second to none and Broadband Wherever were not only pro-active throughout my time with them as a customer but also always endeavoured to add value to my existing contrac
5.00
Excellent

Date of publication
23/11/2018
Date of order
23/11/2018
23/11/2018
Excellent services
5.00
Excellent

Date of publication
22/11/2018
Date of order
22/11/2018
22/11/2018
George has been constantly helpful. He is always constructive in helping me to
set up the service for my remote location in France. I am totally reliant on Broad
band Wherever and George is my reliable link
5.00
Excellent

Date of publication
21/11/2018
Date of order
21/11/2018
21/11/2018
Knowingly BBWE has never let us down. Only one comment I would make is that the best service comes with extra cost.:)
5.00
Excellent

Date of publication
20/11/2018
Date of order
20/11/2018
20/11/2018
Prompt delivery and installation. Technician friendly and efficient. Even wifi within the house is far better.
5.00
Excellent

Date of publication
14/11/2018
Date of order
14/11/2018
14/11/2018
very happy (again)
5.00
Excellent

Date of publication
12/11/2018
Date of order
12/11/2018
12/11/2018
This is a bit too early but so far all is good
4.33
Good

Date of publication
06/11/2018
Date of order
06/11/2018
06/11/2018
If you want great support and service have your satellite supply from broadband wherever’.

Their support staff will answer the phone quickly, then happily talk you through simple instructions to analyse your problem, then get you back on line, quickly.
Brilliant
5.00
Excellent

Date of publication
31/10/2018
Date of order
31/10/2018
31/10/2018
Bought the service straight off the website. No messing about waiting for people to phone you back. Equipment showed up 3 Days later. DIY install. Set up was straight forward but no DVD install video included as stated. Not so good if you can't get to youtube.com to download an install video. Now setup and activated. Works with no problems. Thank you George Curtis for your emails.
4.67
Excellent

Date of publication
27/10/2018
Date of order
27/10/2018
27/10/2018
We're very pleased with the satellite broadband service provided by Broadband Wherever. Their salesman, George Curtis, responded very swiftly to my original enquiry and talked me through the service and set up very clearly. All of our requests were promptly dealt with and we were up and running within 10 days. The engineer, Matt, fitted the service quickly and was very professional and polite.
5.00
Excellent

Date of publication
23/10/2018
Date of order
23/10/2018
23/10/2018
George very helpful from start. Matt did an excellent job. Very tidy.
5.00
Excellent

Date of publication
23/10/2018
Date of order
23/10/2018
23/10/2018
For the first time since I started looking for an Internet and broadband solution, broadband wherever made it very simple. George took charge of every aspect of the order and every deadline was met. He was very pleasant and left no detail out. Jonny who installed was equally courteous and efficient and had the job done very quickly talking me through every step of the way. I would highly recommend
5.00
Excellent

Date of publication
23/10/2018
Date of order
23/10/2018
23/10/2018
We ordered the equipment and it came promptly and all correct. We installed ourselves and this was simple and the activation code worked first time. We are very happy with everything so far. George has been helpful throughout the process and has given us support when required. I look forward to dealing with him on future projects.
5.00
Excellent

Date of publication
17/10/2018
Date of order
16/10/2018
17/10/2018
Installation of the equipment was extremely efficient. Engineer Johnny did an excellent job. We also received an efficient, helpful personal service from the Broadband Wherever office staff.
5.00
Excellent

Date of publication
26/09/2018
Date of order
26/09/2018
26/09/2018
My first impressions of dealing with this company couldn't be better. From the first time I made contact, through to placing the order (help from Linda), organising the install with Sean, the installation itself by Jonny (who's one of the nicest guys you could meet) and the follow up from George, this seems like a very nice and friendly company. :-)
5.00
Excellent

Date of publication
25/09/2018
Date of order
25/09/2018
25/09/2018
good professional service, beats Big Blu hands down
4.33
Good

Date of publication
14/09/2018
Date of order
14/09/2018
14/09/2018
Both Matt and George were very helpful and went through all aspects of the delivery with me.
5.00
Excellent

Date of publication
13/09/2018
Date of order
13/09/2018
13/09/2018
George Curtis was very helpful and the installer Andy was brilliant. However we are not finding satellite broadband much faster than our previous BT service, especially if there is more than 1 user. Sadly not the magic bullet I’d hoped for.
4.00
Good

Date of publication
11/09/2018
Date of order
11/09/2018
11/09/2018
Very good service all round .. George was extremely helpful and patient, anwered all my questions in detail /full. Andy did an excellent job installing the equipment. . I initially thought the holes were a bit on the big side. .but our walls have lots of insulation which inevitably gets caught in the drill .. so considering that. .very good job .. and very neat/tidy job outside. Thanks to both
5.00
Excellent

Date of publication
10/09/2018
Date of order
10/09/2018
10/09/2018
Great experience and professional and friendly
5.00
Excellent

Date of publication
12/08/2018
Date of order
12/08/2018
12/08/2018
Prompt, polite, helpful in advising location of dish. Easy :-). Worked first time and I was able to work from the location using skype and video. Brilliant.
5.00
Excellent

Date of publication
08/08/2018
Date of order
08/08/2018
08/08/2018
Nothing but positives after a frankly terrible experience with a competitor. Would recommend BroadbandWherever unreservedly.
5.00
Excellent

Date of publication
08/08/2018
Date of order
07/08/2018
08/08/2018
Installation instructions were good a link to YouTube video would give additional help.
4.67
Excellent

Date of publication
25/07/2018
Date of order
25/07/2018
25/07/2018
Was a pleasure dealing with George @ broadband wherever, nice and easy 'no fuss' communication and the install was done in a timely manor by Matt, a neat and professional installer
5.00
Excellent

Date of publication
20/07/2018
Date of order
20/07/2018
20/07/2018
George Curtis was super responsive and excellent getting everything set up.
5.00
Excellent

Date of publication
17/07/2018
Date of order
17/07/2018
17/07/2018
All went very well, discovery of a wasps nest in an inconvenient place notwithstanding. We introduced Matthew to our neighbour Martin Findlay from whom I expect you to hear in due course.
5.00
Excellent

Date of publication
09/07/2018
Date of order
09/07/2018
09/07/2018
The engineer came on time, gave advice on the best site for the dish, erected it, tested it and explained the basics of the system. He waited while I set up my network, tidied up and left. In all, about 2.5 hours
5.00
Excellent

broadbandwherever.net customer reviews

broadbandwherever.net

broadbandwherever.net was certified by Trusted Shops on 21/06/2013.

Contact
Grovelands Avenue Workshops, Winnersh
RG41 5LB Woking
United Kingdom
shawn@broadbandwherever.net
broadbandwherever.net
Owner
Broadband Wherever Ltd
Grovelands Avenue Workshops, Winnersh
RG41 5LB Woking
United Kingdom
Trade register
HAMPSHIRE Company No. 05730401
Authorized representative
Shawn Hunt
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with broadbandwherever.net in their own words.

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4.5 - 3.5Good
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2.5 - 1.5Poor
1.5 - 1.0Very Poor

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