Reviews for uk-gardens.co.uk



Excellent

4.54/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 55 Trusted Shops reviews collected in the last 12 months.
Since registration, a total of 81 review have been collected.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
My order was delivered quickly and I am well pleased with the products chosen I will be ordering more very soon thankyou very much.
5.00
Excellent

The delivery time was very good.
The assembly, apart from some ugly stainless steel grub screws, was relatively easy.
The wiring, whilst easy enough to follow and achieve, will not allow the two lamps to light. Having checked it thouroughly myself, I am having to get an electrician in to check what the problem is as I seem to be getting incorrect meter readings. I will report back in due course.
2.67
Fair

Damaged goods replaced still damaged. No response to the second delivery after 3 days
3.00
Fair

Part missing sent immediately good product
5.00
Excellent

very good service and prompt delivery. would definitely use your company again
5.00
Excellent

Goods delivered on time and are as advertised.
4.67
Excellent

Seat pads arrived few days ago. So just used them today. Very pleased so far. Very nice lady on phone.
5.00
Excellent

Excellent product- delivery was later than should have been but customer service exellent and was resolved.
5.00
Excellent

if the company had replied to my emails and telephone call then my rating would be higher.
It shows poor customer care when the company cannot or will not reply to customers questions.
2.67
Fair

Product was out of stock when I initially ordered but I was informed by telephone soon after I placed my online order and was given an approximate wait time, very pleasant person at other end of the line.
Cushions arrived today within that time scale. Really happy with the cushions, better than expected, great value for the money.
Would definitely buy through this website again.
Many thanks
5.00
Excellent

Was belated told that part of our order was unavailable and later told that the rest was unavailable. We were refunded but no goods and no delivery to comment upon. Very disappointing and would not recommend.
1.33
Very Poor

Item exactly as described, first class service all the way with this company. Highly recommended. A+++++++++++++++++++++
5.00
Excellent

Excellent product love it and very speedy delivery thank you
5.00
Excellent

Sun loungers arrived very quickly. Have unpacked them and tried them out, unfortunately the weather has now changed, so they have not been tried in anger. But they seem very comfortable and the drinks trays will be very useful. I'm looking forward to the good weather returning
5.00
Excellent

Very quick service
5.00
Excellent

Good quality product .prompt delivery .top marks
5.00
Excellent

Everything was spot on from ordering to info about delivery and delivery. Item ordered was what I wanted and well packaged.
5.00
Excellent

Delivered on time with care. Thanks.
5.00
Excellent

Goods were promised by COURIER for a specific day where I was to be, 250 miles away,,,,the goods arrived the day AFTER by Royal Mail after I'd gone. No one took my calls nor answered my emails on the day the goods were to arrive. I wouldn't have ordered had I been told they couldn't send by courier.
1.67
Poor

Swing seat cushions arrived promptly, well packaged and as described. Very happy with the purchase.
5.00
Excellent

I ordered two black plant troughs. Both came dirty and both had scratches on them.....one not too bad and one worse can't be bothered to start a whole complaint procedure, but was disappointed
3.33
Fair

unfortunately when I received my order one of the leaves had detached but worse of all the pot was completely smashed so I have got to go out and buy another one.
2.00
Poor

Fantastic service thank you
5.00
Excellent

Great product with a great service
5.00
Excellent

excellent
5.00
Excellent

Great fast service and very satisfactory purchase.
5.00
Excellent

I was disapointed that my original colour choice had just been sold out soon after I had placed my order. Customer service rang me straight away to explain . I was able to order another colour which is fine & matched the on-line colour well. The product was very good quality & the measurements exact. Very polite & helpful customer service team. I shall certainly order items from you again.
5.00
Excellent

Good quality lounger covers
5.00
Excellent

Very pleased with my order
5.00
Excellent

would certainly buy from them again should I need more garden lights
4.00
Good

Excellent service
5.00
Excellent

Quick delivery, good service.
4.67
Excellent

Excellant service seat pad perfect
5.00
Excellent

Ordered on line and it was processed and delivered within a day brillant
5.00
Excellent

Wonderful planter fantastic service would highly recommend and I will be back soon , thank you
5.00
Excellent

A quick and excellent service
5.00
Excellent

Good value for money excellent prompt service
5.00
Excellent

Wrong goods sent but rectified quickly
4.33
Good

Delivered as requested. Good authentic looking product (artificial palm).
5.00
Excellent

I am satisfied with the service I received,
5.00
Excellent

uk-gardens.co.uk customer reviews

uk-gardens.co.uk

Derbyshire online garden centre - quick delivery!

Discover own brand artificial plants, garden furniture and home and Christmas goods. Online garden centre based in Derbyshire offering quick delivery, excellent customer service and a growing range of home and garden products. Specialising in good value, great quality and many colour and size options such as garden parasols in up to 10 colours, from 2m wide to extra large 3.5m wide. Reclining garden lounger chairs are available in a variety of colours, and also in a luxury padded style where there is a cushion inside for extra comfort. We also offer an extra large wide recliner garden chair for that bit more room. Garden lamp posts come in 2 designs in 3 styles of a single, double or triple headed Victorian or traditional garden lamppost, with matching wall or post top lights. Low energy low voltage garden pagoda lights add a warm glow to your garden when you are entertaining or can be used as pathway lights too, that are economical to run. Huge range of artificial plants ranging from popular houseplants such as orchids, right up to 6ft bamboo trees and palm trees. There is also a range of smaller floristry items, and the range of artificial Christmas garlands is huge. Christmas home decorations feature in abundance at UK-Gardens, with light up canvas prints in 10 designs and Christmas parcel lights in 8 styles. Battery operated indoor outdoor Christmas tree fairy lights are practical and versatile and light up blossom trees in various colours and heights are a feature.

Contact
Unit A Castle Business Centre, Castle Street
DE73 8DY Melbourne, Derby
United Kingdom
contact@uk-gardens.co.uk
uk-gardens.co.uk

Owner
SLK Retail and Consultancy LTD
11 Downside Drive
LE65 2QU Ashby-De-La-Zouch
United Kingdom
Trade register
Companies House 7913240
Authorized representative
Sharon Kaye
More information about the Trusted Shops customer reviews
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with uk-gardens.co.uk in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

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