Reviews for uk-gardens.co.uk



Excellent

4.50/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 54 Trusted Shops reviews collected in the last 12 months.
Since registration, a total of 106 review have been collected.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Date of publication
17/04/2018
Date of order
09/04/2018
17/04/2018
Item as discrived excellent delivery time
5.00
Excellent

Date of publication
17/04/2018
Date of order
09/04/2018
17/04/2018
Great item; excellent transaction.
5.00
Excellent

Date of publication
14/04/2018
Date of order
06/04/2018
14/04/2018
Cushions are true to size, of good quality and fit my wooden recliners perfectly. Although two ordered only one arrived but when contacted I was assured another would be posted first class and this arrived two days later. I am happy with my cushions and recommend this product and would order from this company again.
5.00
Excellent

Date of publication
03/04/2018
Date of order
27/03/2018
03/04/2018
Sent out one product which could not be used without the spike which I ordered with it - they just sent the dream catcher anyway and charged me £5.99 postage for the privilege. Tried calling the company but they have been on answerphone all day 3rd April 2018 - put in a dispute to Paypal and now waiting for the outcome.... not happy with service at all
1.00
Very Poor

Date of publication
19/03/2018
Date of order
12/03/2018
19/03/2018
Totally accurate
5.00
Excellent

Date of publication
13/03/2018
Date of order
06/03/2018
13/03/2018
Very good value,arrived quickly and well packed.
5.00
Excellent

Date of publication
05/03/2018
Date of order
26/02/2018
05/03/2018
Excellent customer services fast response & reassuring
Following difficulty with payment system
5.00
Excellent

Date of publication
05/03/2018
Date of order
24/02/2018
05/03/2018
Excellent service and products. Highly recommended.
5.00
Excellent

Date of publication
07/02/2018
Date of order
31/01/2018
07/02/2018
Could not fault the service, goods, or speed of delivery. Will definitely use this company again.
5.00
Excellent

Date of publication
28/01/2018
Date of order
21/01/2018
28/01/2018
Great product, exactly as described. Arrived promptly and in good condition.
5.00
Excellent

Date of publication
28/01/2018
Date of order
21/01/2018
28/01/2018
Good
5.00
Excellent

Date of publication
16/01/2018
Date of order
03/01/2018
16/01/2018
Arrived promptly. Called for assistance and staff very helpful.
5.00
Excellent

Date of publication
21/12/2017
Date of order
14/12/2017
21/12/2017
Arrived as stated, well packaged.
5.00
Excellent

Date of publication
19/12/2017
Date of order
11/12/2017
19/12/2017
Overall a good response to my phonecall about product but packaging was poor and with no proper hook just bracket that cable is fed through could do with a design adjustment to incorporate a n attached hook to hang up with.
4.67
Excellent

Date of publication
14/12/2017
Date of order
06/12/2017
14/12/2017
They are really well worth the money I’m delighted with them would recommend them
5.00
Excellent

Date of publication
13/12/2017
Date of order
06/12/2017
13/12/2017
Very happy with lights, as described. Quick delivery. Will use site again
5.00
Excellent

Date of publication
12/12/2017
Date of order
04/12/2017
12/12/2017
Beautiful,beautiful products and lots of comments. Will definitely buy again.
5.00
Excellent

Date of publication
10/12/2017
Date of order
03/12/2017
10/12/2017
One very happy customer. Very prompt delivery and excellent product. Highly recommend. Will def do business again. Many thanks
5.00
Excellent

Date of publication
04/12/2017
Date of order
27/11/2017
04/12/2017
REALLY FAST SERVICE & REALISTIC PRICES
5.00
Excellent

Date of publication
30/11/2017
Date of order
23/11/2017
30/11/2017
Ordered and less than 24 hours later they had arrived. Over the moon, They look amazing & unusual in white and silver. Unfortunately the glitter falls off everywhere but they're so pretty. Couldn't get over the excellent delivery time
5.00
Excellent

Date of publication
28/11/2017
Date of order
21/11/2017
28/11/2017
Nice people to do business with
5.00
Excellent

Date of publication
28/11/2017
Date of order
20/11/2017
28/11/2017
Great product great service would certainly shop here again
5.00
Excellent

Date of publication
14/11/2017
Date of order
06/11/2017
14/11/2017
Excellent product and customer service
5.00
Excellent

Date of publication
11/11/2017
Date of order
04/11/2017
11/11/2017
Submitted my order. A few days later it was cancelled and refunded with no email to tell me and no contact what so ever. Item was for my wedding, which left me little time to order else where.
1.00
Very Poor

Date of publication
05/11/2017
Date of order
29/10/2017
05/11/2017
Arrived promptly and were exactly as described on site
5.00
Excellent

Date of publication
10/10/2017
Date of order
03/10/2017
10/10/2017
My order was delivered quickly and I am well pleased with the products chosen I will be ordering more very soon thankyou very much.
5.00
Excellent

Date of publication
05/09/2017
Date of order
29/08/2017
05/09/2017
The delivery time was very good.
The assembly, apart from some ugly stainless steel grub screws, was relatively easy.
The wiring, whilst easy enough to follow and achieve, will not allow the two lamps to light. Having checked it thouroughly myself, I am having to get an electrician in to check what the problem is as I seem to be getting incorrect meter readings. I will report back in due course.
2.67
Fair

Date of publication
28/08/2017
Date of order
20/08/2017
28/08/2017
Damaged goods replaced still damaged. No response to the second delivery after 3 days
3.00
Fair

Date of publication
09/08/2017
Date of order
02/08/2017
09/08/2017
Part missing sent immediately good product
5.00
Excellent

Date of publication
30/07/2017
Date of order
18/07/2017
30/07/2017
very good service and prompt delivery. would definitely use your company again
5.00
Excellent

Date of publication
24/07/2017
Date of order
15/07/2017
24/07/2017
Goods delivered on time and are as advertised.
4.67
Excellent

Date of publication
16/07/2017
Date of order
07/07/2017
16/07/2017
Seat pads arrived few days ago. So just used them today. Very pleased so far. Very nice lady on phone.
5.00
Excellent

Date of publication
14/07/2017
Date of order
07/07/2017
14/07/2017
Excellent product- delivery was later than should have been but customer service exellent and was resolved.
5.00
Excellent

Date of publication
06/07/2017
Date of order
28/06/2017
06/07/2017
if the company had replied to my emails and telephone call then my rating would be higher.
It shows poor customer care when the company cannot or will not reply to customers questions.
2.67
Fair

Date of publication
03/07/2017
Date of order
15/05/2017
03/07/2017
Product was out of stock when I initially ordered but I was informed by telephone soon after I placed my online order and was given an approximate wait time, very pleasant person at other end of the line.
Cushions arrived today within that time scale. Really happy with the cushions, better than expected, great value for the money.
Would definitely buy through this website again.
Many thanks
5.00
Excellent

Date of publication
02/07/2017
Date of order
18/06/2017
02/07/2017
Was belated told that part of our order was unavailable and later told that the rest was unavailable. We were refunded but no goods and no delivery to comment upon. Very disappointing and would not recommend.
1.33
Very Poor

Date of publication
02/07/2017
Date of order
25/06/2017
02/07/2017
Item exactly as described, first class service all the way with this company. Highly recommended. A+++++++++++++++++++++
5.00
Excellent

Date of publication
29/06/2017
Date of order
17/06/2017
29/06/2017
Excellent product love it and very speedy delivery thank you
5.00
Excellent

Date of publication
26/06/2017
Date of order
17/06/2017
26/06/2017
Sun loungers arrived very quickly. Have unpacked them and tried them out, unfortunately the weather has now changed, so they have not been tried in anger. But they seem very comfortable and the drinks trays will be very useful. I'm looking forward to the good weather returning
5.00
Excellent

Date of publication
21/06/2017
Date of order
13/06/2017
21/06/2017
Very quick service
5.00
Excellent

uk-gardens.co.uk customer reviews

uk-gardens.co.uk

Derbyshire online garden centre - quick delivery!

Discover own brand artificial plants, garden furniture and home and Christmas goods. Online garden centre based in Derbyshire offering quick delivery, excellent customer service and a growing range of home and garden products. Specialising in good value, great quality and many colour and size options such as garden parasols in up to 10 colours, from 2m wide to extra large 3.5m wide. Reclining garden lounger chairs are available in a variety of colours, and also in a luxury padded style where there is a cushion inside for extra comfort. We also offer an extra large wide recliner garden chair for that bit more room. Garden lamp posts come in 2 designs in 3 styles of a single, double or triple headed Victorian or traditional garden lamppost, with matching wall or post top lights. Low energy low voltage garden pagoda lights add a warm glow to your garden when you are entertaining or can be used as pathway lights too, that are economical to run. Huge range of artificial plants ranging from popular houseplants such as orchids, right up to 6ft bamboo trees and palm trees. There is also a range of smaller floristry items, and the range of artificial Christmas garlands is huge. Christmas home decorations feature in abundance at UK-Gardens, with light up canvas prints in 10 designs and Christmas parcel lights in 8 styles. Battery operated indoor outdoor Christmas tree fairy lights are practical and versatile and light up blossom trees in various colours and heights are a feature.

Contact
Unit A Castle Business Centre, Castle Street
DE73 8DY Melbourne, Derby
United Kingdom
contact@uk-gardens.co.uk
uk-gardens.co.uk
Owner
SLK Retail and Consultancy LTD
Unit A Castle Business Centre, Castle Street
DE73 8DY Melbourne, Derby
United Kingdom
Trade register
Companies House 7913240
Authorized representative
Sharon Kaye
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with uk-gardens.co.uk in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

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