Reviews for uk-gardens.co.uk



Excellent

4.55/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 74 Trusted Shops reviews collected in the last 12 months.
In total, uk-gardens.co.uk has already collected 172 reviews.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Date of publication
21/02/2019
Date of order
14/02/2019
21/02/2019
Perfect, next day delivery and great price. A+ for service and quality
5.00
Excellent

Date of publication
29/01/2019
Date of order
22/01/2019
29/01/2019
I bought these for my elderly mother's plastic garden chairs. She says they are very comfortable and is very pleased with them.
5.00
Excellent

Date of publication
28/01/2019
Date of order
21/01/2019
28/01/2019
Great service, great product, great price
5.00
Excellent

Date of publication
26/01/2019
Date of order
19/01/2019
26/01/2019
First class service.
5.00
Excellent

Date of publication
16/01/2019
Date of order
08/01/2019
16/01/2019
every aspect very good
5.00
Excellent

Date of publication
09/01/2019
Date of order
02/01/2019
09/01/2019
Everything was handled very well and I am very pleased with the product.
5.00
Excellent

Date of publication
24/12/2018
Date of order
30/11/2018
24/12/2018
The lamp is not installed yet but the quality seems very good at a good price. The problem with delivery was that it was a Christmas present for my wife and it should have been delivered to a different address, it wasn't. It was delivered to the billing address so the surprise was lost. Apologies from UK-Gardens received.
3.67
Good

Date of publication
19/12/2018
Date of order
11/12/2018
19/12/2018
No comment
3.00
Fair

Date of publication
18/12/2018
Date of order
06/12/2018
18/12/2018
Quick delivery, excellent light up parcels. Great size.
5.00
Excellent

Date of publication
17/12/2018
Date of order
09/12/2018
17/12/2018
One bulb isn’t working but didn’t notice if it was like that when delivered. Everything else as advertised and very happy with my purchase.
5.00
Excellent

Date of publication
16/12/2018
Date of order
09/12/2018
16/12/2018
Highly recommended. The 8 ft reindeer was by far the lowest price we could find on the Internet so I wasn't sure if the quality would be great but I needn't have worried, it is really lovely and looks so nice on the front lawn. The delivery was very quick and we had no issues at all
5.00
Excellent

Date of publication
13/12/2018
Date of order
05/12/2018
13/12/2018
So please I found these people Their stuff is excellent quality. Order on line - beautiful goods arrive.
5.00
Excellent

Date of publication
10/12/2018
Date of order
02/12/2018
10/12/2018
Item well packaged and delivered very quickly
5.00
Excellent

Date of publication
08/12/2018
Date of order
01/12/2018
08/12/2018
Just what I wanted and arrived really quick.
5.00
Excellent

Date of publication
07/12/2018
Date of order
30/11/2018
07/12/2018
DO NOT BUY FROM THIS COMPANY
took my order on phone.notified by PAYPAL days later of refund no word from Ukgardens.I phoned to ask why and told "out of stock" and said i cudnt order alternate on phone.CUST SERVICE ZERO
1.00
Very Poor

Date of publication
07/12/2018
Date of order
26/11/2018
07/12/2018
After a long time since I placed the order, I contacted the shop to see if I could get a tracking number to know where my order was. I don't know if they got my email but I got the parcel four hours later that day, so everything is fine.
4.33
Good

Date of publication
05/12/2018
Date of order
28/11/2018
05/12/2018
Love my order top quality and service totally what I expect I will always use this service again marvellous
5.00
Excellent

Date of publication
01/12/2018
Date of order
24/11/2018
01/12/2018
Prompt delivery of well packaged item.
5.00
Excellent

Date of publication
24/11/2018
Date of order
17/11/2018
24/11/2018
Only half my order arrived, and the rest that did only had half of the artificial flowers on them.
1.67
Poor

Date of publication
18/11/2018
Date of order
11/11/2018
18/11/2018
Excellent service
5.00
Excellent

Date of publication
18/11/2018
Date of order
11/11/2018
18/11/2018
Excellent customer service Even replaced a part of the item purchased after I accidentally damaged it myself ( free of charge and next day delivery). Purchased two Victorian double lamp posts which were excellent value and good quality. So pleased with them we decided to buy a third Brings a touch of quality to the garden.
5.00
Excellent

Date of publication
13/11/2018
Date of order
06/11/2018
13/11/2018
Good product and price. Fast delivery
5.00
Excellent

Date of publication
12/11/2018
Date of order
05/11/2018
12/11/2018
Item was out of stock and they were not getting anymore in as stockists were not doing this item anymore but was still advertised
1.00
Very Poor

Date of publication
09/11/2018
Date of order
02/11/2018
09/11/2018
Delighted with the goods. Only grouse was I was informed on Monday that the goods were dispatched but didn't arrive until Thursday. Update on actual delivery date would have been welcome
4.00
Good

Date of publication
08/11/2018
Date of order
01/11/2018
08/11/2018
Excellent customer service, delivered promptly. Slightly small crack on tiled top but nothing a bit of grout couldn’t fix.
Thank you.
5.00
Excellent

Date of publication
06/11/2018
Date of order
30/10/2018
06/11/2018
Not very happy with the quality is expected for the price for the product to be made of wood.
3.67
Good

Date of publication
06/11/2018
Date of order
30/10/2018
06/11/2018
Excellent service and delivery on time
5.00
Excellent

Date of publication
29/10/2018
Date of order
21/10/2018
29/10/2018
Great product, delivery was quick, no problems.
5.00
Excellent

Date of publication
08/10/2018
Date of order
30/09/2018
08/10/2018
The garden container I ordered was as advertised and arrived speedily- the only issue I had was that it was supposed to be delivered to an alternative address and in fact , was delivered to my house. I haven't marked the delivery itself down as the driver was polite and the package in good order. Instead, I marked customer service down as they should have read the delivery details.
4.00
Good

Date of publication
24/09/2018
Date of order
17/09/2018
24/09/2018
Delivery was good but could not track where goods were to aid delivery.
Goods securley packed and received in VG condition.
Had a problem placing order and had to email/phone company but when I got through service was good.
Would defiantly recomend goods and company and would use again.
4.33
Good

Date of publication
12/09/2018
Date of order
05/09/2018
12/09/2018
Excellent quality. Super fast delivery
5.00
Excellent

Date of publication
02/09/2018
Date of order
26/08/2018
02/09/2018
delivered to Northern Ireland for the same price as the mainland
5.00
Excellent

Date of publication
29/08/2018
Date of order
22/08/2018
29/08/2018
Very good cushions, arrived in just 2 days
5.00
Excellent

Date of publication
28/08/2018
Date of order
21/08/2018
28/08/2018
Set of 2 brown sun loungers - weatherproof textoline.
Excellent value for money. Comfortable, easy to carry and adjust, compact for storage, smart. Had a couple of hiccups: one re: an incorrect (though prompt) delivery and one re: small faults. Both matters dealt with very promptly and fairly by friendly, obliging staff. Would recommend this company and this item. First class customer service.
5.00
Excellent

Date of publication
28/08/2018
Date of order
19/06/2018
28/08/2018
Order process very easy, goods arrived on time, very good service, goods as described. Very pleased
5.00
Excellent

Date of publication
18/08/2018
Date of order
10/08/2018
18/08/2018
Order and payment taken - then told item was out of stock.
1.67
Poor

Date of publication
15/08/2018
Date of order
08/08/2018
15/08/2018
Product as promised - great price, quality and delivery
5.00
Excellent

Date of publication
14/08/2018
Date of order
07/08/2018
14/08/2018
Excellent service. Very quick delivery.
.
5.00
Excellent

Date of publication
13/08/2018
Date of order
05/08/2018
13/08/2018
The cushions are excellent. Thick and comfortable and exactly the right size for our chairs. Also waterproof. Delivery was odd. We ordered 4 and 2 were delivered separately on different days which made me think the order was wrong. However, the customer response was excellent
4.50
Excellent

Date of publication
12/08/2018
Date of order
04/08/2018
12/08/2018
As advertised
5.00
Excellent

uk-gardens.co.uk customer reviews

uk-gardens.co.uk

Derbyshire online garden centre - quick delivery!

Discover own brand artificial plants, garden furniture and home and Christmas goods. Online garden centre based in Derbyshire offering quick delivery, excellent customer service and a growing range of home and garden products. Specialising in good value, great quality and many colour and size options such as garden parasols in up to 10 colours, from 2m wide to extra large 3.5m wide. Reclining garden lounger chairs are available in a variety of colours, and also in a luxury padded style where there is a cushion inside for extra comfort. We also offer an extra large wide recliner garden chair for that bit more room. Garden lamp posts come in 2 designs in 3 styles of a single, double or triple headed Victorian or traditional garden lamppost, with matching wall or post top lights. Low energy low voltage garden pagoda lights add a warm glow to your garden when you are entertaining or can be used as pathway lights too, that are economical to run. Huge range of artificial plants ranging from popular houseplants such as orchids, right up to 6ft bamboo trees and palm trees. There is also a range of smaller floristry items, and the range of artificial Christmas garlands is huge. Christmas home decorations feature in abundance at UK-Gardens, with light up canvas prints in 10 designs and Christmas parcel lights in 8 styles. Battery operated indoor outdoor Christmas tree fairy lights are practical and versatile and light up blossom trees in various colours and heights are a feature.

Contact
Unit A Castle Business Centre, Castle Street
DE73 8DY Melbourne, Derby
United Kingdom
contact@uk-gardens.co.uk
uk-gardens.co.uk
Owner
SLK Retail and Consultancy LTD
Unit A Castle Business Centre, Castle Street
DE73 8DY Melbourne, Derby
United Kingdom
Trade register
Companies House 7913240
Authorized representative
Sharon Kaye
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with uk-gardens.co.uk in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

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