Certificate for getyourshower.co.uk

No. X4431D7D0C91FC5C9FC2C58EC74608DCA
 

Approved on
03/02/2014
Valid until
02/02/2018
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for getyourshower.co.uk



Excellent

4.56/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 12 Trusted Shops reviews collected in the last 12 months.
Since registration, a total of 71 review have been collected.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Despite numerous telephoen calls and e-mails requesting a delivery date after a month the company has still not responded. They have still not responded as I write this review and I am rapidly losing my patience. I could put up with the wait but to not confirm when delivery will happen after a month is disgraceful. If I could give zero stars I would.
1.00
Very Poor

getyourshower.co.uk replies: 23/06/2017
Good morning Steve. I undestand your position but unfortunately the transport company is a service that we cannot control. I believe the customer service you have got from us hasn't been a problem at all. We always try to give as much information as possible, however is not always as much accurate as we would like it to be. Once more our apologies.

Very helpful, especially as we were after quite a complex door for our loft conversion. Delivery was a little unreliable but we have feedback details and it wasn't the fault of this company.
4.67
Excellent

getyourshower.co.uk replies: 09/06/2017
Thank you very much Malcolm, it was our pleasure to be able to give you a solution. Enjoy it.

Very good shower screen, quick delivery given made to measure
5.00
Excellent

getyourshower.co.uk replies: 09/06/2017
Thank you dso much for your rating, we are glad you are fully satisfied with our product and service.

Great product delivery prompt will recommend this company to everyone many thanks
5.00
Excellent

getyourshower.co.uk replies: 27/04/2017
Thank you Colin, that's very kind from you and we appreciate your comments. Glad to hear you are fully satisfied. Enjoy it.

Excellent company to deal with, quality shower cubicle. Suggest fitting by professional for best results.No problem recommending.
5.00
Excellent

getyourshower.co.uk replies: 03/04/2017
Thank you so much Howard for such a nice comments. Enjoy it.

Top quality throughout the process.
5.00
Excellent

getyourshower.co.uk replies: 21/12/2016
Thank you very much Pete and Merry Christmas.

Absolutely perfect - from the delivery to the service, we actually had to change our mind and unlike most retailers, they told us it wasn't a problem and accommodated us all the way. As professionals in the bathroom fitting industry we will use these again and again
5.00
Excellent

getyourshower.co.uk replies: 12/12/2016
Thank you Gary for such a nice comments. It was our pleasure as well.

Excellent service
5.00
Excellent

getyourshower.co.uk replies: 12/12/2016
Thank you Ralph, we are very glad to know you are fully satisfied.

I WAS QUOTED 4 WEEKS LEAD TIME AND GOT IT IN JUST OVER TWO WEEKS QUALITY OF BUILD AND MATERIALS WAS EXACTLY AS DESCRIBED AND SUPERB. WEBSITE WAS VERY EASY TO NAVIGATE MAKING A BESPOKE CHOICE OF OPTIONS VERY EASY.
PLEASURE DOING BUSINESS WITH YOU
5.00
Excellent

getyourshower.co.uk replies: 29/11/2016
Thank you Graham, our pleasure.

Product excellent as was customer service but transport agent were not at all helpful. Need to change hauler.
4.00
Good

getyourshower.co.uk replies: 03/11/2016
Thank you for your comments Sam, they are very helpful to improve our services.

Cannot fault company or product. everything they said was done. website simple to use, customer service-excellent. delivery was even two weeks before expected date. Shower door looks even better on, than the website photo. if I hadn't been so particular in fixing it, it would have taken 30 mins as it was it took me an hour. very simple and easy to install. I definitely recommend this company.
5.00
Excellent

getyourshower.co.uk replies: 08/07/2016
Thank you very much Jon, it's always a pleasure to know when our customers are fully satisfied with us as that's our aim. Enjoy it.

The service and quality of the product was exceptional. I would highly recommend this company to anyone.
5.00
Excellent

getyourshower.co.uk replies: 30/06/2016
Thank you Lisa, we appreciate your comments.

getyourshower.co.uk

getyourshower.co.uk was certified by Trusted Shops on 03/02/2014.

Contact
Ctra.Nacional 340, Km 938
46510 Quartell, Valência,
Spain
aballester@profiltek.com
getyourshower.co.uk

Owner
Profiltek Spain, S.A.
Ctra.Nacional 340, Km 938
46510 Quartell, Valência,
Spain
Authorized representative
Alexandra Ballester
More information about the Trusted Shops customer reviews
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with getyourshower.co.uk in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

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