Certificate for getyourshower.co.uk

No. X4431D7D0C91FC5C9FC2C58EC74608DCA
 

Approved on
03/02/2014
Valid until
02/02/2019
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for getyourshower.co.uk



Excellent

4.58/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 15 Trusted Shops reviews collected in the last 12 months.
Since registration, a total of 83 reviews have been collected.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Date of publication
27/04/2018
Date of order
27/04/2018
27/04/2018
Arrived within 2 weeks from ordering. Very well packaged
5.00
Excellent

getyourshower.co.uk replies: 30/04/2018
Thank you, we always try to do our best

Date of publication
27/04/2018
Date of order
27/04/2018
27/04/2018
Very helpful throughout
5.00
Excellent

getyourshower.co.uk replies: 30/04/2018
Thank you very much

Date of publication
27/04/2018
Date of order
27/04/2018
27/04/2018
very helpful good communications
4.67
Excellent

getyourshower.co.uk replies: 30/04/2018
Thank you Peter

Date of publication
12/04/2018
Date of order
12/04/2018
12/04/2018
ordered a shower screen from this company as the prices seem very competitive for custom made screen. we are very happy with the overall look, the screen arrived with a small scratch on the metal, another one was quickly dispatched to us, unfortunately this also arrived with small scratch (damaged during transit), costa quickly rectified this and gave us a resolution that we were very happy with
4.67
Excellent

getyourshower.co.uk replies: 13/04/2018
Thank you Darren, unfortunately inconvenients may ocurr but the important thing for us is to solve them as quick as posible and always have our customers happy and satisfied with us. And in your case that was the result. Enjoy it.

Date of publication
13/02/2018
Date of order
13/02/2018
13/02/2018
Very happy with the quality of our bespoke shower door. Very well packaged, top quality fittings (hinges and sels). Great pre sales advice from Oscar. Delivery was prompt too.Recommended.
5.00
Excellent

getyourshower.co.uk replies: 14/02/2018
Thank you Ian for such a nice comment, our aim is that our customers are fully satisfied so we are very glad to read your comments.

Date of publication
02/02/2018
Date of order
02/02/2018
02/02/2018
I found Oscar to be very helpful
4.33
Good

getyourshower.co.uk replies: 07/02/2018
Thank you very much for such a nice comment.

Date of publication
03/11/2017
Date of order
03/11/2017
03/11/2017
Excellent service, good product, continue like that
5.00
Excellent

getyourshower.co.uk replies: 09/11/2017
Thank you very much Gueorgui

Date of publication
30/10/2017
Date of order
30/10/2017
30/10/2017
Don't be put off that the factory is in Spain... ordered a custom size and arrived within 2 weeks.
4.33
Good

getyourshower.co.uk replies: 02/11/2017
Thank you Paul

Date of publication
04/10/2017
Date of order
04/10/2017
04/10/2017
Quick, super service.
5.00
Excellent

getyourshower.co.uk replies: 05/10/2017
Thank you so much.

Date of publication
22/09/2017
Date of order
22/09/2017
22/09/2017
Exceptionally good customer service
5.00
Excellent

getyourshower.co.uk replies: 25/09/2017
Thank you so much Peter, we are very glad for such a nice comments.

Date of publication
13/08/2017
Date of order
13/08/2017
13/08/2017
Absolutely wonderful the door is exactly what we wanted, the quality is second to none
5.00
Excellent

getyourshower.co.uk replies: 14/08/2017
Thank you so much, enjoy it.

Date of publication
01/08/2017
Date of order
01/08/2017
01/08/2017
superb service, quailty materials, fast turn around, exellent, keep it up, well done
5.00
Excellent

getyourshower.co.uk replies: 02/08/2017
Thank you very much for such a nice comments, we appreciate them.

Date of publication
21/06/2017
Date of order
21/06/2017
21/06/2017
Despite numerous telephoen calls and e-mails requesting a delivery date after a month the company has still not responded. They have still not responded as I write this review and I am rapidly losing my patience. I could put up with the wait but to not confirm when delivery will happen after a month is disgraceful. If I could give zero stars I would.
1.00
Very Poor

getyourshower.co.uk replies: 23/06/2017
Good morning Steve. I undestand your position but unfortunately the transport company is a service that we cannot control. I believe the customer service you have got from us hasn't been a problem at all. We always try to give as much information as possible, however is not always as much accurate as we would like it to be. Once more our apologies.

Date of publication
08/06/2017
Date of order
08/06/2017
08/06/2017
Very helpful, especially as we were after quite a complex door for our loft conversion. Delivery was a little unreliable but we have feedback details and it wasn't the fault of this company.
4.67
Excellent

getyourshower.co.uk replies: 09/06/2017
Thank you very much Malcolm, it was our pleasure to be able to give you a solution. Enjoy it.

Date of publication
08/06/2017
Date of order
08/06/2017
08/06/2017
Very good shower screen, quick delivery given made to measure
5.00
Excellent

getyourshower.co.uk replies: 09/06/2017
Thank you dso much for your rating, we are glad you are fully satisfied with our product and service.

getyourshower.co.uk

getyourshower.co.uk was certified by Trusted Shops on 03/02/2014.

Contact
Ctra.Nacional 340, Km 938
46510 Quartell, Valência,
Spain
aballester@profiltek.com
getyourshower.co.uk
Owner
Profiltek Spain, S.A.
Ctra.Nacional 340, Km 938
46510 Quartell, Valência,
Spain
Authorized representative
Alexandra Ballester
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with getyourshower.co.uk in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

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