Reviews for essentialphoto.co.uk



Excellent

4.89/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 370 Trusted Shops reviews collected in the last 12 months.
Since registration, a total of 415 review have been collected.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Good quick service
5.00
Excellent

5 stars says it all
5.00
Excellent

Very pleased with Essential Photo, always great equipment at a great price coupled with excellent customer service. Excellent seller.
5.00
Excellent

Satisfied. Thank you
5.00
Excellent

Simple online ordering and speedy delivery, all very good.
5.00
Excellent

The service was excellent and so are the goods
5.00
Excellent

Easy to do business with and that says it all for me.
5.00
Excellent

We use a variety of products from Essential in a very busy studio, awesome after sales, good products, can't fault them. :-)
5.00
Excellent

Delivery was prompt but unfortunately one of the items was not as ordered - hence only three stars. However customer service was very helpful and the correct item has now been received. I cannot comment on the long term durability of the items but on first use they seem fine.
4.33
Good

Sadly, an item I purchased came with a part missing. I immediately contacted the firm who sent out the missing piece by overnight carrier. They profusely apologised and offered a small refund as a gesture of their concern. To me, good customer service is not if things go wrong, but what is done to put it right - and their attitude in doing so. Essential Photo passed both tests with flying colours.
5.00
Excellent

Hi
Great Im satisfied

Greetings from Estonia,
Urmas.
5.00
Excellent

Good service, I will be back. :-)
5.00
Excellent

What can I say that I haven't said before. Great company. Use them. I do.
5.00
Excellent

Good communications and very helpful.
5.00
Excellent

Delivery good could rearrange when I was available to recieve
Packaging could have been a little more robust for product
4.67
Excellent

Excellent service
5.00
Excellent

Very satisfied
5.00
Excellent

Did what it is in business for
3.00
Fair

Excellent value for money and I'm pleased that the equipment (esp the lighting) undergoes constant improvement
4.67
Excellent

Very satisfied with products, other than a small hiccup
Customer Service credit to the company
4.67
Excellent

great team, worked hard to put together a good package at a competitive price. gave advice where necessary and made suggestions to better alternatives.
5.00
Excellent

Very satisfied
5.00
Excellent

First rate service and exceptional products.
Ordered 3 portable studio heads (Citi600) in one of my orders which all came with their own charger, one of which got a little warm when charging. Customer support sent new/replacement very next day no question asked. Brill service.
5.00
Excellent

Good
5.00
Excellent

Superb quality equipment and service at very reasonable prices
5.00
Excellent

great customer service
5.00
Excellent

Very Quick service.
5.00
Excellent

fast shipping, great items, but the info about the shipping and the items were a little confusing.
4.67
Excellent

Very pleased with my items and delivery. Thanks again
5.00
Excellent

Great service. I would highly recommend Essentialphoto
5.00
Excellent

Fantastic company The customer service is excellent, well informed and made my shopping experience a pleasure, rather than the techno nightmare I expected. Would highly recommend them and their products.
5.00
Excellent

always amazing service. Thank you
5.00
Excellent

All is perfect
5.00
Excellent

I am completely satisfied with the service, products and delivery from Essentialphoto. Would recommend.
5.00
Excellent

I've given a rating
4.33
Good

second to none. Great product reasonably priced and quick to deliver.
5.00
Excellent

great delivered quickly and exactly what I needed
5.00
Excellent

Excellent
5.00
Excellent

As I have said before, Pixapro just works. The quality is right, the prices are right, the delivery is right. It's all good. They are now my only supplier of lighting kit.
5.00
Excellent

considering this was a long distance order,all went good..I can't review the product as I don't have a battery yet. It looks just like I expected.
5.00
Excellent

essentialphoto.co.uk customer reviews

essentialphoto.co.uk

Contact
50 Popes Lane
B69 4PA Oldbury, West Midlands
United Kingdom
customerservice@essentialphoto.co.uk
essentialphoto.co.uk

Owner
PIXAPRO LIMITED
5 Bishops Walk
B64 7RH Cradley Heath, West Midlands
United Kingdom
Trade register
United Kingdom 07601334
More information about the Trusted Shops customer reviews
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. The score from these ratings is calculated on a daily basis. In their comments, customers can share their experience with essentialphoto.co.uk in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

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