Reviews for essentialphoto.co.uk



Excellent

4.89/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 391 Trusted Shops reviews collected in the last 12 months.
Since registration, a total of 461 review have been collected.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Very happy as always
5.00
Excellent

essentialphoto.co.uk replies: 07/02/2017
We are happy to hear that you are pleased with our service and we are thankful for your review as we aim to provide the best shopping experience possible. We hope you will be shopping with us again in the future. If you have any questions please do not hesitate to get in contact with us.

good service and happy with my product.
5.00
Excellent

essentialphoto.co.uk replies: 07/02/2017
Thank you for your feedback we are pleased you are happy with our service and the product we have supplied - we much appreciate your review as this allows us to improve our service constantly helping us to provide a better shopping experience for our customers. If you have any questions or assistance please contact our team.

Arrived to France very quickly, was advised very well on the website, now i just have to use the lamps to judge the quality but it seems pretty good to me... highly recommended
5.00
Excellent

essentialphoto.co.uk replies: 07/02/2017
We aim to please all our international customers as much as our UK customers so we are extremely happy with your feedback and hope you will be shopping with us in the future. If you have any questions, please contact us and a member of the team will be always happy to help.

Excellent service and very good advice. I ordered the wrong thing and they told me what I needed
5.00
Excellent

essentialphoto.co.uk replies: 07/02/2017
Thank you for your review, feedback is very important to us as helps us to improve our service constantly to provide a better experience shopping with us. We are glad that our team helped you with this and resolved the problem for you.If you have any questions please do not hesitate to get in contact with us.

Fantastic quality products. Their online chat help is amazing and helped me choose the right product. Delivery the best ever. Good recieved first thing the next day. I will definitely buy from this company again.
5.00
Excellent

essentialphoto.co.uk replies: 08/02/2017
We are glad to hear that you have enjoyed your experience shopping at Pixapro as we aim to provide the best service to our customers possible. We very much appreciate your review and are thankful you will be buying from us again in the future. If you have any question, please do not hesitate to contact us.

Always first class products and service
5.00
Excellent

essentialphoto.co.uk replies: 07/02/2017
We aim to provide the best service we possibly can for our customers therefore for we are glad to hear that you are always happy with our service; we are extremely thankful for your review and hope you will be shopping with us again in the future. If you have any questions please do not hesitate to get in contact with us.

Completely satisfied
5.00
Excellent

essentialphoto.co.uk replies: 07/02/2017
We are glad that you are satisfied with your experience shopping with us, we greatly appreciate your feedback. We aim to provide a great customer service before and after your purchase so If you have any questions please do not to get in contact.

Excellent products, excellent delivery and fantastic customer service.
5.00
Excellent

essentialphoto.co.uk replies: 07/02/2017
Thank you for your review, feedback is very important to us as helps us to improve our service constantly to provide a better experience shopping with us. We are glad that you are happy with your purchase, if you have any questions please do not hesitate to get in contact with us and a member of the team will be happy to help.

I get the product before so 5 stars for that
the product is as excepted
customer service send a mail the same day to tell me that the product i have order was a pre-order and what date they excepted to have it again
5.00
Excellent

essentialphoto.co.uk replies: 07/02/2017
We aim to provide the highest standard of customer service possible to ensure that our customers have the best experience possible when shopping with us- we very much appreciate your review. If you do have any question please contact us and we will be happy to help.

Good and helpful service
5.00
Excellent

essentialphoto.co.uk replies: 07/02/2017
Thank you for your feedback we are pleased you are happy with our service and the product we have supplied - we much appreciate your review as this allows us to improve our service constantly helping us to provide a better shopping experience for our customers. If you have any questions please contact our team.

Great
5.00
Excellent

essentialphoto.co.uk replies: 07/02/2017
Thank you for your review, we greatly appreciate your feedback and hope you will be shopping with us again in the future. If you have any questions, please contact us and a member of the team will be always happy to help.

great affordable photo equipment. fat shipping. excellent service
5.00
Excellent

essentialphoto.co.uk replies: 07/02/2017
Thank you for your feedback. We are glad to hear that you have enjoyed shopping with us and are happy with your purchase. Feedback is very important to us as it helps to improve our service to ensure our customers receive the best experience possible. If you require any additional assistance please do not hesitate to get in contact with a member of our team.

First class
5.00
Excellent

essentialphoto.co.uk replies: 07/02/2017
Thank you for your review, feedback is very important to us as helps us to improve our service constantly to provide a first class experience shopping with us. We are glad that you are happy with your purchase, if you have any questions please do not hesitate to get in contact with us.

I've just started to use this company, they are extremely helpful, both over the phone and on live chat, nothing is too much trouble, highly recommended.
5.00
Excellent

essentialphoto.co.uk replies: 07/02/2017
Thank you for your review. We aim to provide the best customer service both over the phone and on Live Chat. We are glad you are happy with our service and are thankful for your feedback. If you have any questions or require additional assistance, please contact us and we will be happy to help.

Top customer service. The live Chat is so responsive Really helpful.
5.00
Excellent

essentialphoto.co.uk replies: 07/02/2017
We aim to provide our customers with the best possible customer service both over the telephone and Live Chat. We very much appreciate your feedback and hope you will choose to shop with us again in the future. Please contact us if you have any question and we will be happy to help.

Would use them again very good service and helpful digital assistant to answer any questions
5.00
Excellent

essentialphoto.co.uk replies: 07/02/2017
We are glad that you are happy with your experience shopping with us, we greatly appreciate your feedback. We aim to provide a great customer service before and after your purchase so if you have any questions please do not hesitate to get in contact.

Superb service always
5.00
Excellent

essentialphoto.co.uk replies: 07/02/2017
We are glad you are happy with your experience shopping at Pixapro- we very much appreciate your review as feedback is extremely important to us so we can constantly improve the service we supply for our customers. If you have any question, please contact our team and we will be happy to help.

Most of the items are great quality that I have purchased from Pixapro, but the reflector holder bracket came broken. Customer service was excellent though and sent out a new one immediately. I would definitely recommend and buy from them again.
4.67
Excellent

essentialphoto.co.uk replies: 08/02/2017
We aim to provide the best customer service possible and are very thankful for your feedback. If you require any additional support or have any questions, please do not hesitate to get in contact with us and we will be happy to help.

I would use this company again
5.00
Excellent

essentialphoto.co.uk replies: 08/02/2017
Thank you for your feedback, we are glad you will be shopping with us again in the future. Customer reviews are extremely important to us as they help us to improve our service ensuring that all of our customers have the best shopping experience possible. If you require any assistance or have any questions, please contact our team.

Excellent communication regarding order and everything 'happened' as and when indicated.
5.00
Excellent

essentialphoto.co.uk replies: 08/02/2017
We are glad you are happy with the service we have provided for you. Thank you for your feedback and we hope you will be shopping with us again in the future. If you do have any questions please do contact us.

Items arrived quickly and as described. I'd suggest it might be useful to have instructions on how to set up softboxes etc. but I worked it out eventually.
5.00
Excellent

essentialphoto.co.uk replies: 08/02/2017
Thank you for your review and feedback- we extremely appreciate this feedback as it means we can constantly improve the service we provide for our customers allowing them to have the best service possible provided by Pixapro. If you require additional assistance or have any questions please contact us.

Fast shipping, good quality product
5.00
Excellent

essentialphoto.co.uk replies: 08/02/2017
We are glad to hear that you are happy with the service we have provided for you and hope you will be shopping with us again in the future. Thank you for your review; if you do have any questions please do not hesitate to contact us and our team will be happy to help.

I use essential photo for the quality of service and the good deals and quality of their equipment
5.00
Excellent

essentialphoto.co.uk replies: 08/02/2017
Thank you for your feedback - we are glad to hear that you are happy with the service that we have provided. We always appreciate our customer reviews as it help us to constantly improve our service allowing us to give our customers the best shopping experience possible. If you do have any questions in the future, please do get in contact and a member of the team will be happy to help.

Fantastic store has everything I need and really quick delivery, highly recommend them and will happily do business with them again
5.00
Excellent

essentialphoto.co.uk replies: 08/02/2017
Thank you for your review, we are always glad to hear that our customers have had an enjoyable experience buying from us. Our customers feedback is important to us as this allows us to constantly update and improve our service so that our customers have the best experience when purchasing from Pixapro. If you do have any questions, please do not hesitate to get in contact with us.

Delivered what they promised, when they promised. Can't ask for more than that :)
5.00
Excellent

essentialphoto.co.uk replies: 08/02/2017
Thank you for your positive feedback. Our customer reviews allow us to improve our service so that our customers have the best experience possible when buying from us. If you do require any additional assistance from us or have any unanswered questions, please contact us and a member of the team will help.

Simple and easy to order online and delivered as promised.
5.00
Excellent

essentialphoto.co.uk replies: 08/02/2017
We are glad to hear that you are happy with the service that we have provided you with. Pixapro aim to give our customers the most professional experience possible when buying from us. If you require any additional assistance or have any questions, please do not hesitate to contact us.

Very good service
5.00
Excellent

essentialphoto.co.uk replies: 08/02/2017
We aim to provide the best possible service possible therefore we are glad to hear that you are happy with the service that you have received. Thank you for your review and feedback- we hope you will shopping with Pixapro again in the future. If you do have any questions, please contact us and a member of the team will be happy to help.

Order delivered in good condition on the day specified, The quality of lights for the price is very good indeed. I will be a regular customer of essential photo. Thank you
5.00
Excellent

essentialphoto.co.uk replies: 08/02/2017
Thank you for your feedback. We are glad to hear you are happy with the service Pixapro have provided. Our customer reviews and feedback is very important to us as we are constantly wanting to improve the service allowing our customers to have the best and most enjoyable experience when shopping with us. If you do have any questions, please do not hesitate to contact us.

100 recomendable
5.00
Excellent

essentialphoto.co.uk replies: 08/02/2017
Thank you for your review. Our customer reviews and feedback we receive are very important to us as it allows us to constantly improve the service we provide. If you do have any questions or require any assistance in the future, please contact our team and we will be happy to help.

Quick delivery. It even included a Christmas card and a box of chocolates.
5.00
Excellent

very satisfied with the Pixapro Hyrid 360, not had much chance to use it yet.
But from what I can see, it makes a brilliant off Camera flash, very portable and Bags of power.
5.00
Excellent

Impressed by speed, price and product
5.00
Excellent

Totally satisfied. Will deal with you again.
5.00
Excellent

All arrived very quickly..well packed and working well.
5.00
Excellent

Very happy with the service; in fact the delivery took me by surprise as I didn't expect it before Christmas.
Given the hectic season that's in it , I haven't been able to test the items.
But I know from my research done, that they will not disappoint.So well done and hope to do business with you again. Happy Christmas to you all.
5.00
Excellent

Superb service as always cannot be faulted in any way many thanks
5.00
Excellent

excellent service , as always.
Fast delivery to Rep of Ireland
5.00
Excellent

Outstanding service and very reasonable quality products for the price.
5.00
Excellent

Always very efficient
5.00
Excellent

Good service, good product, excellent delivery time. First time I have dealt with this company. I will probably do so again.
4.33
Good

essentialphoto.co.uk customer reviews

essentialphoto.co.uk

Contact
50 Popes Lane
B69 4PA Oldbury, West Midlands
United Kingdom
customerservice@essentialphoto.co.uk
essentialphoto.co.uk

Owner
PIXAPRO LIMITED
5 Bishops Walk
B64 7RH Cradley Heath, West Midlands
United Kingdom
Trade register
United Kingdom 07601334
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