Certificate for juniqe.se

No. X50D1E73184C8AE87D59265B64856B67A
 

Approved on
22/02/2016
Valid until
21/02/2020
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for juniqe.se



Excellent

4.69/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 30 Trusted Shops reviews collected in the last 12 months.
In total, juniqe.se has already collected 114 reviews.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Date of publication
02/01/2019
Date of order
30/10/2018
02/01/2019
Overall a good customer experience
4.33
Good

juniqe.se replies: 11/02/2019
Happy to hear you had a such a positive experience! See you back at JUNIQE soon!

Date of publication
02/01/2019
Date of order
28/10/2018
02/01/2019
Brilliant service, every company who works with people should be like this
5.00
Excellent

Date of publication
02/01/2019
Date of order
28/10/2018
02/01/2019
Beautiful paper, a bit on the thicker making it a bit harder to wrap with. Still very nice though
4.67
Excellent

juniqe.se replies: 11/02/2019
Sorry to hear you're weren't woo pleased with your order If you have any feedback for us please contact customer service through the contact form in our FAQ's.:)

Date of publication
02/01/2019
Date of order
27/10/2018
02/01/2019
Love the prints
5.00
Excellent

Date of publication
15/12/2018
Date of order
08/12/2018
15/12/2018
Only readon I didn’t give 5 stars on hustomter service was that I didn’t need it so I couldn’t know if it was good.
4.00
Good

juniqe.se replies: 11/02/2019
Happy to hear you had a such a positive experience to the point of not needing our Customer Service Heroes! Hope to see you back at JUNIQE soon!

Date of publication
12/12/2018
Date of order
25/11/2018
12/12/2018
Fina bilder och bra kundservice
4.67
Excellent

Date of publication
05/12/2018
Date of order
18/09/2018
05/12/2018
EXcellent
5.00
Excellent

Date of publication
05/12/2018
Date of order
04/09/2018
05/12/2018
Always satisfied
5.00
Excellent

Date of publication
05/12/2018
Date of order
02/09/2018
05/12/2018
Just perfect
5.00
Excellent

Date of publication
05/12/2018
Date of order
19/09/2018
05/12/2018
Very good
5.00
Excellent

Date of publication
03/12/2018
Date of order
23/11/2018
03/12/2018
Delivery took longer than expected and I received a note by email that you tried to deliver the package to my home address, which is not correct as the parcel was ordered for pick up at the post office.
Goods ok, though size is not standard 30x30 (had to cut to fit frame), did not like the logo size and placement in the middle of poster and right below city name (ordered a city poster).
3.00
Fair

juniqe.se replies: 11/02/2019
We're sorry to hear that it took a little longer than expected and you weren't quite pleased with our prints! If you would like to forward your feedback, please write us an email with your order number, our customer service heroes are here for you!

Date of publication
01/12/2018
Date of order
23/11/2018
01/12/2018
Very good product as well as fast shipping:)
5.00
Excellent

Date of publication
05/11/2018
Date of order
28/10/2018
05/11/2018
Great
4.67
Excellent

Date of publication
21/10/2018
Date of order
22/08/2018
21/10/2018
Fast service and delivery and really good quality
5.00
Excellent

Date of publication
19/10/2018
Date of order
12/10/2018
19/10/2018
Delivered to my doorstep after 4 days
5.00
Excellent

Date of publication
17/10/2018
Date of order
26/08/2018
17/10/2018
Super happy with my posters Really fast delivery:)
5.00
Excellent

Date of publication
16/10/2018
Date of order
14/08/2018
16/10/2018
Ok, but not more. Received a flat package which meant the posters were folded and ruined. Not mailed in rolls but in packages, which in my case meant the posters were ruined. Good customer service but took a long time to receive posters. Quality of posters ok.
3.00
Fair

Date of publication
21/09/2018
Date of order
21/07/2018
21/09/2018
Great
5.00
Excellent

Date of publication
20/09/2018
Date of order
26/07/2018
20/09/2018
Posters looked exactly as I imagined, safe and sound
5.00
Excellent

Date of publication
28/06/2018
Date of order
25/04/2018
28/06/2018
Pretty posters
5.00
Excellent

juniqe.se replies: 02/08/2018
Thank You!

Date of publication
22/06/2018
Date of order
27/03/2018
22/06/2018
åäö
5.00
Excellent

Date of publication
28/05/2018
Date of order
23/03/2018
28/05/2018
No experience from customer service
4.33
Good

juniqe.se replies: 08/06/2018
We are glad to hear that everything worked perfectly and you did not have the need to contact customer service! :)

Date of publication
25/05/2018
Date of order
02/03/2018
25/05/2018
Poster looked exactly like pictures, beautiful framing and speedy delivery
5.00
Excellent

Date of publication
25/05/2018
Date of order
15/03/2018
25/05/2018
Great quality on posters, Thanks
5.00
Excellent

Date of publication
25/05/2018
Date of order
21/03/2018
25/05/2018
Wrong delivery at first but great customer service and I got my delivery
4.33
Good

juniqe.se replies: 28/05/2018
We are glad that customer service could turn that frown upside down! :) Thank you for your patience with us.

Date of publication
18/04/2018
Date of order
22/02/2018
18/04/2018
Fast delivery and high quality posters.
5.00
Excellent

Date of publication
18/04/2018
Date of order
26/02/2018
18/04/2018
Good information about order status
5.00
Excellent

juniqe.se replies: 16/05/2018
Thank you!

Date of publication
18/04/2018
Date of order
12/02/2018
18/04/2018
Tipp topp
5.00
Excellent

Date of publication
05/04/2018
Date of order
27/03/2018
05/04/2018
Excellent all around
5.00
Excellent

Date of publication
20/03/2018
Date of order
12/03/2018
20/03/2018
The products online look great. When I received my bedlinens they weren't black (which it stated), instead they were charcoal colour. I especially wanted black. Quite disappointed. If something says black in the description then you expect black. The other thing is the material isn't not soft but quite rough for bedding. I believe it will be very uncomfortable to sleep in. Very expensive too
3.67
Good

juniqe.se replies: 13/04/2018
We are truly sorry that you have had to make such an experience this time with your order. This is of course not our standard - please feel free to return the item which is not to your liking via here: juniqe.com/returns.

juniqe.se

juniqe.se was certified by Trusted Shops on 22/02/2016.

Contact
Köpenicker Straße 126
10179 Berlin
Germany
marc@juniqe.com
juniqe.se
Owner
Kollwitz Internet GmbH
Köpenicker Straße 126
10179 Berlin
Germany
Trade register
Amtsgericht Berlin (Charlottenburg) HRB 153916
Authorized representative
Marc Pohl
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with juniqe.se in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

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