Certificate for juniqe.se

No. X50D1E73184C8AE87D59265B64856B67A
 

Approved on
22/02/2016
Valid until
21/02/2018
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for juniqe.se



Good

4.42/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 50 Trusted Shops reviews collected in the last 12 months.
Since registration, a total of 57 review have been collected.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Super customer service
5.00
Excellent

Excellent customer service
5.00
Excellent

The delivery was ok - but the lid on the poster tube had fallen of during transport - fortunately the posters was alright But they could have fallen out or got damaged. Just a heads up for upcoming deliveries Make sure the lids are sealed tight :) otherwise superhappy for my new posters
4.00
Good

juniqe.se replies: 18/10/2017
Hey there, so glad to hear that your posters arrived in good condition although, I apologise for the little scare this may have caused. Thank you so much for your constructive feedback, I will be sure to pass this onto our logistics team to help avoid blunders like this in the future! Looking forward to welcoming you back with us here again soon. :-)

Beautiful poster
5.00
Excellent

Im very happy with my poster and he device I received will definitely buy there again
5.00
Excellent

Quick deliverys.
4.00
Good

great thanks
5.00
Excellent

All good
4.33
Good

Some bumps from the delivery due to the flat packaging.
4.33
Good

juniqe.se replies: 26/04/2017
Hey there, so sorry to hear your package arrived with some bumps, how disappointing! I have already reached out to you via email and looking forward to your reply! :-)

Bra
5.00
Excellent

Inga problem alls.
5.00
Excellent

Better packed
4.67
Excellent

The poster was a little squeezed.
4.00
Good

juniqe.se replies: 14/03/2017
Hey there! So sorry to hear about your poster arriving squeezed, I have already reached out to you via email and looking forward to hearing back from you! :-)

I'm totally satisfied with my purchase - excellent service
5.00
Excellent

Yey
5.00
Excellent

Evereything is ok
4.33
Good

Professional service and delivery
5.00
Excellent

Good but small damage to one of the frames
4.33
Good

juniqe.se replies: 31/01/2017
Hey, I am sorry to hear that our frames arrived damaged to you. Of course I want to make sure that you can enjoy your Framed poster in all it's glory, so I have taken the liberty of contacting you via your email address. All the best, your JUNIQE team

Fast delivry, exceptional product quality.
5.00
Excellent

Measures on posters wasnt exactly as described in order. A few milimeters extra.
4.00
Good

juniqe.se replies: 15/02/2017
Hey there, I am so sorry to hear that your poster has arrived and the size wasn't exactly what you were expecting. Please send an email to service@juniqe.com with your order number and I promise you will be well looked after!

I'm satisfied whith my order
3.67
Good

Good service
5.00
Excellent

Good
4.00
Good

I think it was a little bit smal in The size
4.33
Good

juniqe.se replies: 19/01/2017
Hey there, so sorry to hear that you aren't happy to hear about the sizing, please feel free to send us an email at service@juniqe.com I promise we will look after you straight away! All the best,

Great
5.00
Excellent

My niece wanted a sweater from juniqe. We bought her for Christmas and delivery worked to our complete satisfaction. The only negative was that everything was in English on the website, it made it a little harder for us ...
4.67
Excellent

juniqe.se replies: 15/02/2017
Hey there, so glad to hear that your sweater arrived in time for Christmas! So sorry to hear that the English made it harder for you to order, hopefully this won't be the case in the near future. Keep an eye on JUNIQE! ;-)

Great
5.00
Excellent

Products, Webpage, Service, Delivery 5/5
5.00
Excellent

Hes
5.00
Excellent

Delivery of my order was not In time.
3.67
Good

All good - product of good quality. Deliviery through DHL which is always a mess though, not Juniqe's fault but they might want to consider another partner.
4.67
Excellent

Very satisfied
5.00
Excellent

The goods couldn,t be delivered by Swedish Postnord. Notifcation on why, was not submitted. A telefoncall to Postnord told me, it will be delivered beginning of next week to a service point nearby. They didn´t have my phone number or mailadress. Maybe it should at marked by you at the parcel. Other parcel has gone directly to our service point. Change ???
2.00
Poor

juniqe.se replies: 27/12/2016
Hi there Hans, I'm really sorry to hear that your delivery was not made clear for you. Our team will be taking a look into your order to try to figure out why the shipper didn't contact you so deliveries run smoother in future. Best wishes, JUNIQE team

damaged goods. a large hole the size of a dime right through package.
1.00
Very Poor

juniqe.se replies: 15/12/2016
Hi Per, I'm really sorry to hear that you're designs arrived damaged. This is definitely not the experience I want you to have with us and I'll be in touch via email to turn your order around and get you your designs in perfect condition. Best wishes, Your JUNIQE team

The poster wasn't well emballaged and wrinkled when I got it. However, I never proceeded to customer service so I can't tell how they would've handled it
3.00
Fair

juniqe.se replies: 15/02/2017
Hey there, so sorry to hear that your poster arrived wrinkled, please send an email to service@juniqe.com with some photos of the damage along with your order number. I promise that we will look after you!

Quick delivery with all my ordered goods
5.00
Excellent

Very nice product. Excellent customer service.
5.00
Excellent

Great stuff
5.00
Excellent

Easy shopping
4.00
Good

Fast delivery, really nice product. Looks just as the picture on the website. More than satisfied
5.00
Excellent

juniqe.se

juniqe.se was certified by Trusted Shops on 22/02/2016.

Contact
Köpenicker Straße 126
10179 Berlin
Germany
marc@juniqe.com
juniqe.se

Owner
Kollwitz Internet GmbH
Köpenicker Straße 126
10179 Berlin
Germany
Trade register
Amtsgericht Berlin (Charlottenburg) HRB 153916
Authorized representative
Marc Pohl
More information about the Trusted Shops customer reviews
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with juniqe.se in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

Genuine customer reviews for more trust
Trusted Shops is the leading trust brand for online shopping in Europe. Trusted Shops perfoms automatic and manual checks on all reviews, because only genuine reviews really help customers to make the right purchasing decision.