Certificate for juniqe.se

No. X50D1E73184C8AE87D59265B64856B67A
 

Approved on
22/02/2016
Valid until
21/02/2019
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for juniqe.se



Good

4.48/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 44 Trusted Shops reviews collected in the last 12 months.
In total, juniqe.se has already collected 102 reviews.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Date of publication
05/11/2018
Date of order
28/10/2018
05/11/2018
Great
4.67
Excellent

Date of publication
21/10/2018
Date of order
22/08/2018
21/10/2018
Fast service and delivery and really good quality
5.00
Excellent

Date of publication
19/10/2018
Date of order
12/10/2018
19/10/2018
Delivered to my doorstep after 4 days
5.00
Excellent

Date of publication
17/10/2018
Date of order
26/08/2018
17/10/2018
Super happy with my posters Really fast delivery:)
5.00
Excellent

Date of publication
16/10/2018
Date of order
14/08/2018
16/10/2018
Ok, but not more. Received a flat package which meant the posters were folded and ruined. Not mailed in rolls but in packages, which in my case meant the posters were ruined. Good customer service but took a long time to receive posters. Quality of posters ok.
3.00
Fair

Date of publication
21/09/2018
Date of order
21/07/2018
21/09/2018
Great
5.00
Excellent

Date of publication
20/09/2018
Date of order
26/07/2018
20/09/2018
Posters looked exactly as I imagined, safe and sound
5.00
Excellent

Date of publication
28/06/2018
Date of order
25/04/2018
28/06/2018
Pretty posters
5.00
Excellent

juniqe.se replies: 02/08/2018
Thank You!

Date of publication
22/06/2018
Date of order
27/03/2018
22/06/2018
åäö
5.00
Excellent

Date of publication
28/05/2018
Date of order
23/03/2018
28/05/2018
No experience from customer service
4.33
Good

juniqe.se replies: 08/06/2018
We are glad to hear that everything worked perfectly and you did not have the need to contact customer service! :)

Date of publication
25/05/2018
Date of order
02/03/2018
25/05/2018
Poster looked exactly like pictures, beautiful framing and speedy delivery
5.00
Excellent

Date of publication
25/05/2018
Date of order
15/03/2018
25/05/2018
Great quality on posters, Thanks
5.00
Excellent

Date of publication
25/05/2018
Date of order
21/03/2018
25/05/2018
Wrong delivery at first but great customer service and I got my delivery
4.33
Good

juniqe.se replies: 28/05/2018
We are glad that customer service could turn that frown upside down! :) Thank you for your patience with us.

Date of publication
18/04/2018
Date of order
22/02/2018
18/04/2018
Fast delivery and high quality posters.
5.00
Excellent

Date of publication
18/04/2018
Date of order
26/02/2018
18/04/2018
Good information about order status
5.00
Excellent

juniqe.se replies: 16/05/2018
Thank you!

Date of publication
18/04/2018
Date of order
12/02/2018
18/04/2018
Tipp topp
5.00
Excellent

Date of publication
05/04/2018
Date of order
27/03/2018
05/04/2018
Excellent all around
5.00
Excellent

Date of publication
20/03/2018
Date of order
12/03/2018
20/03/2018
The products online look great. When I received my bedlinens they weren't black (which it stated), instead they were charcoal colour. I especially wanted black. Quite disappointed. If something says black in the description then you expect black. The other thing is the material isn't not soft but quite rough for bedding. I believe it will be very uncomfortable to sleep in. Very expensive too
3.67
Good

juniqe.se replies: 13/04/2018
We are truly sorry that you have had to make such an experience this time with your order. This is of course not our standard - please feel free to return the item which is not to your liking via here: juniqe.com/returns.

Date of publication
01/03/2018
Date of order
22/02/2018
01/03/2018
Fast delivery of good quality posters
5.00
Excellent

Date of publication
17/02/2018
Date of order
03/12/2017
17/02/2018
Didn’t arrive as promised
2.33
Poor

juniqe.se replies: 22/02/2018
We are really sorry that the shipping process did not run as smoothly as it should have. We have seen that you were well taken care of by our Customer Service, however we will reach out to you once more to see if there is anything else we can do for you. :)

Date of publication
30/01/2018
Date of order
27/11/2017
30/01/2018
Very slow delivery
3.00
Fair

juniqe.se replies: 02/02/2018
We are sorry to hear that the waiting times influenced your overall opinion on your JUNIQE order. We produce every item on demand especially for you and ship it directly to your door from our producer. This way you can look forward to something really special. :)

Date of publication
21/01/2018
Date of order
24/11/2017
21/01/2018
You did your job great but the packet came to a postoffice long way from my home. I wanted them to send it to my postoffice and they said they should do that.
Anyway, they wrote return to sender on the packet instead. I saw that when I look at the status for the packet.
I went to the (wrong)postoffice and they found the packet on its way back to you.I said that Want it but he said no.I got it.
5.00
Excellent

Date of publication
20/01/2018
Date of order
24/11/2017
20/01/2018
Very nice posters and fast delivery. Thank you
5.00
Excellent

Date of publication
19/01/2018
Date of order
07/11/2017
19/01/2018
Bra
5.00
Excellent

Date of publication
19/01/2018
Date of order
24/11/2017
19/01/2018
Great experience when shopping with Junique. My "I'm sorry for what I said when I was hungry" poster was great
5.00
Excellent

Date of publication
19/01/2018
Date of order
27/11/2017
19/01/2018
Couldnt be better
5.00
Excellent

Date of publication
19/01/2018
Date of order
25/11/2017
19/01/2018
Fast delivery of quality posters
5.00
Excellent

Date of publication
19/01/2018
Date of order
26/11/2017
19/01/2018
Item did not look like Picture, smaller and other proportion of print.
1.33
Very Poor

juniqe.se replies: 26/01/2018
Oh no, something has seems to have gone wrong here and we have reached out to you today to see what might have happened and how we can fix this situation! :)

Date of publication
19/01/2018
Date of order
24/11/2017
19/01/2018
The delivery was very slow and when i finally got the goods one of the sweaters was ripped in one pocket:-( It was only a few days before Christmas so no time for return since they where all gifts. So no, not so goo Juniqe.
2.33
Poor

juniqe.se replies: 26/01/2018
This should certainly not be so and does not reflect the high standards that we set for ourselves. We are sorry that your gifts arrived damaged and have immediately sent you an email - we would really like to make this better! :)

Date of publication
19/01/2018
Date of order
12/11/2017
19/01/2018
All as promised.
5.00
Excellent

Date of publication
19/01/2018
Date of order
19/11/2017
19/01/2018
loved it
5.00
Excellent

juniqe.se replies: 26/01/2018
Wonderful!

Date of publication
19/01/2018
Date of order
19/11/2017
19/01/2018
Good quality, quick delivery
5.00
Excellent

Date of publication
19/01/2018
Date of order
24/11/2017
19/01/2018
Very nice poster and speedy delivery
5.00
Excellent

Date of publication
22/12/2017
Date of order
01/10/2017
22/12/2017
Product was crap
2.33
Poor

juniqe.se replies: 23/12/2017
Hey there, I'm very sorry to hear that you weren't pleased with your design. Please feel free to contact us at service@juniqe.com and we'll be happy to take care of you. Your JUNIQE team

Date of publication
18/12/2017
Date of order
03/10/2017
18/12/2017
Got a package that was messed up and they helped me by sending a new poster. Excellent service.
4.67
Excellent

Date of publication
11/12/2017
Date of order
03/12/2017
11/12/2017
very nice posters and fast delivery
5.00
Excellent

Date of publication
03/12/2017
Date of order
26/11/2017
03/12/2017
Fast delivery and good quality
5.00
Excellent

Date of publication
02/12/2017
Date of order
25/11/2017
02/12/2017
Fast delivery of high quality posters that looked exactly as promised
5.00
Excellent

Date of publication
22/11/2017
Date of order
05/09/2017
22/11/2017
No words just full stars
5.00
Excellent

juniqe.se replies: 26/01/2018
Thank you very much!

Date of publication
17/11/2017
Date of order
23/09/2017
17/11/2017
Nice
4.00
Good

juniqe.se

juniqe.se was certified by Trusted Shops on 22/02/2016.

Contact
Köpenicker Straße 126
10179 Berlin
Germany
marc@juniqe.com
juniqe.se
Owner
Kollwitz Internet GmbH
Köpenicker Straße 126
10179 Berlin
Germany
Trade register
Amtsgericht Berlin (Charlottenburg) HRB 153916
Authorized representative
Marc Pohl
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with juniqe.se in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

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