Certificate for joke.co.uk

No. X5405E58A0CDC9D795C7397F0F2FF3B51
 

Approved on
01/08/2013
Valid until
31/07/2017
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for joke.co.uk



Excellent

4.75/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 653 Trusted Shops reviews collected in the last 12 months.
Since registration, a total of 3,394 review have been collected.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Great value for money.
4.67
Excellent

very pleased with service thank you
5.00
Excellent

Ordered Cleopatra costume Looks great and fits well.
5.00
Excellent

It took me forever to find an official Disney Adult Elsa dress, in fact I almost gave up and made one from scratch, then I found Jokers Saved my sanity as much as the charity event it's for.
Super quick delivery, easy to manoeuvre the site and as I said it stocks OFFICIAL licensed costumes. Fantastic
5.00
Excellent

Item just as described and posted very quickly Thank you
5.00
Excellent

I had to unstitch the headpiece and pack it with bubble wrap. Dress is a size as expected. Quick delivery.
4.67
Excellent

When it came to order my fancy dress costume, it was easy to find your way around the website and the checking out process, the delivery was quick and efficient and the quality of the item is excellent.

I did not need to contact customer service, however I believe that it will be exceptional like the rest.
4.67
Excellent

Needed to order some prosthetics for an assessment and was worried I wouldn't be able to order them in time, I also didn't want to be spending to much money as prosthetics are expensive I was so surprised how good the price of the products were compared to other websites I'd looked at selling exactly the same products for more than double the price highly recommend
5.00
Excellent

joke.co.uk replies: 10/05/2017
Hi! Thank you for taking the time to leave this cracking review! We are glad that you were pleased with the products and the prices. Kind Regards Nicki

Great items at fantastic prices.My little boy loves his new cowboy costume.
Excellent customer service.Thank you very much.
5.00
Excellent

My new go to site for party outfits especially if you are a group looking for matching styles/theme...
5.00
Excellent

Fabulous quick, easy service
Great shoes it's the 3rd pair I've ordered.
Highly recommend Jokers Masquarade
J x
5.00
Excellent

No fuss to order, delivery good, fits well
Hope I can live up to the costume - would recommend the company
4.33
Good

I bought the multi buy crayon costumes for a hen do. The lady I ordered with was super helpful, quick delivery and really impressed with the quality of the dresses which were reasonably priced. Fantastic
5.00
Excellent

joke.co.uk replies: 10/05/2017
Hi Sarah, We are thrilled to hear how please you were with both our service and the costumes. I hope that you have a fabulous event! Kind Regards Nicki

Fast service and delivery. Have used before and will use again.
4.67
Excellent

Fantastic delivery, very pleased with the pink lady outfit . Glasses were gr8 .good generous fit will come back to you in the future.
5.00
Excellent

Brilliant outfits brilliant price
4.33
Good

Quick delivery. Ordered the larger size as more often than not can be a little short in the leg, fits ok and will look the business once I have kitted it out with EL wire in time for my 50th birthday party.
Would definitely order from this company again..
4.67
Excellent

joke.co.uk replies: 05/05/2017
Thank you for your fabulous feedback and we wish you a very Happy 50th Birthday! Very glad that we could help you celebrate!

Excellent service Quick delivery and easy communication over the phone with staff. The outfit was just as described and everyone on the stag do loved it (even the Bulgarian public) Would definitely use again.
5.00
Excellent

Very good service and costumes as described. Will use again in the future
5.00
Excellent

Item not very good quality at all returned for refund
3.33
Fair

joke.co.uk replies: 05/05/2017
Hi, We are so sorry to hear that your item was not suitable. All feedback is valued and I shall pass this onto our merchandising team. We hope that you will still think of us for any future fancy dress needs. Kind Regards, Nicki

From placing order to receiving the goods effortless and efficient.
Very pleased with service received and will definitely use them again.
5.00
Excellent

Great service and products will definitely use again
4.67
Excellent

joke.co.uk replies: 26/04/2017
Thank you so much for taking the time to write us such a smashing review! We look forward to welcoming you back for your next fancy dress event!

Delivery very fast, good product
5.00
Excellent

All the clothes came before the estimated delivery day which is great. The items I ordered and received were exactly as described and very good quality. Overall very pleased.
5.00
Excellent

Great costume. I would have liked it to arrive quicker as I did pay extra for expedited delivery but it came just in time for our fancy dress weekend. I will use your website again for sure
4.67
Excellent

Bought from Jokers before. Delivery was very swift and the jacket and wig exactly as described.
5.00
Excellent

joke.co.uk replies: 26/04/2017
Thank you for your fabulous review - we work hard to ensure products are as how described so your feedback shall be passed onto the Marketing Department. There will be lots of happy, smiley faces!

Bargain price item with super fast postage
5.00
Excellent

Great service and was well pleased with my 'Green-Cross Code Man' costume. It was well made, survived the battering it got during the night which included helping random people to cross the road and the 40 degree wash the next day. All stashed away now for it's next outing . . .
5.00
Excellent

Outfit lovely, material good quality. Bit long for me but I am a shortie, easily taken up. Very quick delivery, and packaged well. Would recommend. Thanks and will be looking for other purchases when needed.
4.67
Excellent

Grandchildren all loved seeing Grampy arrive on Easter Sunday dressed as the Easter Bunny.
Good value and well made outfit.
Just not sure what the bent wires in the ears are for as there seems no way to get the ears to stand up.
Overall a great purchase that was delivered promptly.
4.67
Excellent

Speedy delivery and excellent product
Would definitely order again and would recommend
5.00
Excellent

joke.co.uk replies: 21/04/2017
We are so glad to hear that and look forward to welcoming you back for future purchases! Hope your event was enjoyable.

Awesome service and really good quality costumes will be back for more
5.00
Excellent

The quality of the costumes are very good and so pleased that Royal Mail is used for delivery.
5.00
Excellent

Items arrived quickly and exactly as ordered. The fancy dress went down well at the event I attended
5.00
Excellent

FANTASTIC QUALITY AND GREAT SERVICE THANKS WILL USE AGAIN
5.00
Excellent

Always good value, Joker's Masquerade is my first port of call when I need new dressing up outfits.
5.00
Excellent

joke.co.uk replies: 21/04/2017
Thank you so much for your fabulous review and for your continued custom. So glad to hear that we are your number one supplier of Fancy Dress! Kind Regards Nicki

Delivery was fine, didn't have to use the customer service. Goods were of good quality as well no issues would use again
4.33
Good

Good quality and good customer service.
5.00
Excellent

ordered 2 costumes 1 st George and 1 swash buckler, both arrived quickly and we are delighted with the quality of both. We will use this supplier again.
5.00
Excellent

Although this particular costume was something I wasn't personally comfortable wearing, I have to say that the delivery and processing was quick and efficient and when it came to returning they could not be more helpful and speedy. I would definitely recommend Joke.co.uk and buy from them in future.
Thank you
5.00
Excellent

joke.co.uk replies: 10/04/2017
Thanks for the lovely review. We look forward to your future purchases!

joke.co.uk customer reviews

joke.co.uk

joke.co.uk was certified by Trusted Shops on 01/08/2013.

Contact
Kennet Side Union House
RG14 5PX Newbury
United Kingdom
customer.service@joke.co.uk
joke.co.uk

Owner
Abscissa.Com Limited
Kennet Side Union House
RG14 5PX Newbury
United Kingdom
Trade register
United Kingdom 04293645
Authorized representative
Mark Lewis
More information about the Trusted Shops customer reviews
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Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with joke.co.uk in their own words.

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4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

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