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joke.co.uk: 1,376 reviews

 
2

Excellent

4.74/5.00

Rating categories
Delivery (1,369)
4.87
4.87
Goods (1,371)
4.57
4.57
Customer service (1,329)
4.80
4.80
Overall rating
4.74
4.74
The score is calculated based on the reviews collected in the last 12 months. Since registration, a total of 1,456 reviews have been collected.

Customer reviews

1,376 Customer reviews

All  
Prompt delivery. Good quality products.
23/04/2015
2
Excellent
Great costume. Delivery only 4 star due to courier - store sent it out on time. Super customer service when dealing with issue over delivery charges. Thanks.
22/04/2015
2
Excellent
The boots arrived on time. They were beautiful, unfortunately they didn't fit. I phoned customer service, a very helpful lady explained the procedure to return them. Excellent service throughout. I would not hesitate to order from this site again. Thank you.
21/04/2015
2
Excellent
joke.co.uk reply:
Thank you for taking the time to leave us feedback. We are sorry to hear that the boots you ordered did not fit, but it is wonderful that you found our customer service team to be excellent. Your lovely comments have been passed on to the team. It is our hope that we can welcome you back again soon for your next fancy dress occasion.
22/04/2015
goods were delivered well ahead of the predicted delivery - thank you :)
21/04/2015
2
Good
Very satisfied with the service and the costumes received
21/04/2015
2
Excellent
Delivery as requested. Very helpful on the phone with credit card query.
21/04/2015
2
Excellent
Very good experience
Bought product from site with ease, paid and then delivered on time.
The fancy dress i bought is really good and is far better then some cheaper alternatives in the local shops.
I would definitely recommend to a friend and use the site again.
21/04/2015
2
Excellent
Very quick delivery (next day). Items not the best quality but did the job. Overal very good service
20/04/2015
2
Good
joke.co.uk reply:
Thank you for taking the time to leave us feedback. We work closely with suppliers and manufacturers of the products we sell, therefore, this feedback will be used as part of our constant effort to ensure all items are of the highest design and quality. It is our hope that we can welcome you back again soon for your next fancy dress occasion.
21/04/2015
Arrived well packaged and fast delivery, everything fitted as expected too and looks good.
20/04/2015
2
Excellent
Paid for next day delivery to ensure costume arrived in time. Asked for parcel to be given to neighbour. Delivery man tried one neighbour but no answer. Was about to leave when another neighbour approached delivery man & offered to take the parcel. Had it not been for this neighbour I would not have got the service I'd paid for. Was very annoyed. Otherwise customer service good. Costume excellent.
20/04/2015
2
Good
Fast and efficient service.
19/04/2015
2
Excellent
Delivery was quicker than I expected. Star Trek top can be a little uncomfortable at times, however in a way that makes it more authentic
19/04/2015
2
Excellent
joke.co.uk reply:
We just wanted to take a moment to thank you for leaving us this excellent review. It is great to hear that the delivery was quicker then you expected. We look forward to welcoming you back again soon for your next fancy dress occasion.
20/04/2015
I was very pleased with my outfit for my little girl. I ordered it on a bank holiday standard postage. It was here in four days. Thank you
19/04/2015
2
Excellent
quick delivery and product as advertised, will use again
19/04/2015
2
Excellent
Always great value and items are fab
19/04/2015
2
Excellent
I bought a pair of flared 60s trousers and they fitted a treat and we're much admired. I am a size 12 , any larger and I think you would struggle. Good quality. I could use them again for an Abba fancy dress party too
19/04/2015
2
Excellent
joke.co.uk reply:
Thank you for taking the time to leave us this wonderful five star review. We work closely with suppliers and manufacturers of the products we sell to ensure the highest quality and it is wonderful to hear that we achieved this. We look forward to welcoming you back again soon for your next fancy dress occasion.
20/04/2015
yes. top job
16/04/2015
2
Excellent
Absolutely brilliant. Delivery was great. Costume was AMAZING. It fits perfectly and the quality is really good. I'll definitely be shopping for all of my costumes here from now on.
15/04/2015
2
Excellent
The costume was good value for money but much too big in size. The options were standard or extra large. I chose standard. The height was fine but it would have fitted someone twice my weight. If you buy this costume be prepared to make some alterations if you are of normal size.
14/04/2015
2
Excellent
Great item and superfast despatch and delivery - very pleased
13/04/2015
2
Excellent
joke.co.uk reply:
Thank you for taking the time to leave us this lovely review. We always enjoy hearing back from customers about their experience shopping with us and it is wonderful to hear that you found our service to be a five star rating. We look forward to welcoming you back again soon for your next fancy dress occasion.
14/04/2015
Very satisfied with the product we ordered and the service & delivery was really good as we live abroad. Will be back soon for another costume once the next theme is sorted.
13/04/2015
2
Excellent
Fantastic web site all my order turned up in one go and three days before the date advised. When I am looking again for fancy dress I will definitely use Jokers Masquerade.
13/04/2015
2
Excellent
Excellent service, prompt delivery at a reasonable cost. Excellent quality items. I am sure we will look the part. Very happy
13/04/2015
2
Excellent
Wow love the fancy dress we ordered thank you very pleased
13/04/2015
2
Excellent
joke.co.uk reply:
We just wanted to take a moment to thank you for leaving us a five star review. It is great to hear that you were very pleased with your order. It is our hope that we will be welcoming you back again soon for all your future fancy dress needs.
14/04/2015
We have ordered several times from your shop and have always been pleased with the quality of the costumes . Will always look at your web page before looking else were thank you .
13/04/2015
2
Excellent
Brilliant soldiers outfit bought for my son's 6th birthday party. Did not expect the quality or fit that we got especially not for £9 which is all it cost. Very good quality and delivery no problems at all using the click and collect service. Would have no hesitations in recommending the site to anyone looking for a fancy dress or occasion outfit. my son loved it
11/04/2015
2
Excellent
Excellent item, fast delivery as always.
11/04/2015
2
Excellent
joke.co.uk reply:
We just wanted to take a moment to thank you for leaving us this excellent review. It is great to hear that you had a five star shopping experience with us. It is our hope that we will be welcoming you back again soon for your next fancy dress occasion.
13/04/2015
Would be my first choice from all the sites that are out there. Everything was as hoped. Excellent.
11/04/2015
2
Excellent
Unfortunately the costume was far too short and wasn't how I'd hoped but apart from that it was a great costume. I had to send it back and the service I recieved was fast and helpful. Definitely would recommend.
10/04/2015
2
Excellent
Items turned up faster than expected, and were of excellent quality. It also helped that the item was discounted, so it was significantly better than a similar outfit a friend got for the same price Would use this company again without hesitation.
10/04/2015
2
Excellent
two lovely little dresses, wings and wigs. the girls loved them and they fitted very well
09/04/2015
2
Excellent
joke.co.uk reply:
We just wanted to take a moment to thank you for leaving us this wonderful review. It is always nice to hear back from customers about their experience shopping with us and it is wonderful to read that you had a five star experience. It is our hope that you will consider us again for your next fancy dress occasion.
10/04/2015
It was easy to find what I wanted . A very smooth transaction . Goods we're just as pictures .very satisfied I,will use this company again .
08/04/2015
2
Excellent
Best gift ever for my neice spider girl outfit she won't take off made me.the best auntie ever Thank you
08/04/2015
2
Excellent
The quality of the product was extremely poor and not what I was expecting, given I paid nearly £40 for it inc delivery.
08/04/2015
2
Poor
joke.co.uk reply:
Thank you for taking the time to leave us feedback. We are sorry to hear that the item you purchased was of a poor quality. We work closely with suppliers and manufacturers of the products we sell, therefore this feedback will be used as part of our constant effort to ensure all items are of the highest design and quality. We hope this experience has not deterred you from shopping with us again.
09/04/2015
Hi, we were really impressed with both the quality and pick up. We ordered online and picked up after 2 hours. The sizing was true, and the fabric excellent for the price. We would definitely use Jokers Masquerade again
06/04/2015
2
Excellent
As always with Jokers Masquerade service is always excellent that's why I have continued to use them over the very many years.
06/04/2015
2
Excellent
The items where great and delivery in Holland was quick, in time for our party Thanks
05/04/2015
2
Good
joke.co.uk reply:
We just wanted to take a moment to thank you for leaving us this wonderful review. It is great to hear that your order arrived in Holland quickly and in time for your party. It is our hope that you will think of us again for your next fancy dress occasion.
07/04/2015
For the purpose of the purchase it was cheaper than hiring one so overall including delivery was a good deal.
05/04/2015
2
Excellent
Brilliant service from ordering and communication on what was happenings and tracking of my order.promt delivery and satisfaction of the goods will use this company again
04/04/2015
2
Excellent
Very satisfied with the customer service. Unfortunately the goods I had to send back and I received a full refund. Thank you. Would purchase again from this company. A
03/04/2015
2
Excellent

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