Certificate for joke.co.uk

No. X5405E58A0CDC9D795C7397F0F2FF3B51
 

Approved on
01/08/2013
Valid until
15/02/2018
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for joke.co.uk



Excellent

4.73/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 423 Trusted Shops reviews collected in the last 12 months.
Since registration, a total of 3,690 review have been collected.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Date of publication
17/01/2018
Date of order
17/01/2018
17/01/2018
Excellent service al round. Big Daddy costume went down a storm at the Lakeside darts.
5.00
Excellent

Date of publication
17/01/2018
Date of order
17/01/2018
17/01/2018
I would highly recommend Joker's masquerade, prompt delivery of my order by the date they said it would arrive. Very pleased. Many thanks
5.00
Excellent

Date of publication
15/01/2018
Date of order
15/01/2018
15/01/2018
We ordered a Leg Avenue monster costume. It arrived really quickly and we were not disappointed the size guide was accurate, it is goid quality and looks amazing on my daughter. We have used Jokers before and would definately recommend for good choice and fast delivery.
5.00
Excellent

Date of publication
15/01/2018
Date of order
15/01/2018
15/01/2018
My wife and I ordered the pirate outfit, his & hers, and we were very pleased with the outfits. All we had to add was boots and a little make up, but both outfits excellent value and not bad quality. The delivery was also keep.
5.00
Excellent

Date of publication
15/01/2018
Date of order
15/01/2018
15/01/2018
Order was quickly dispatched and delivered before expected
Good were as expected, nothing negative to say
5.00
Excellent

Date of publication
15/01/2018
Date of order
15/01/2018
15/01/2018
Very pleased with the fitting of my garment. Delivery was quick and the order was hassle free.
4.67
Excellent

Date of publication
15/01/2018
Date of order
15/01/2018
15/01/2018
The outfit i ordered arrived well before date stated on ordering , it was well packed and the quality of the outfit is excellent so was the price .I will use joke.masqurade again
5.00
Excellent

Date of publication
12/01/2018
Date of order
12/01/2018
12/01/2018
Customer service and communication was excellent. We will shop with you again for this New Years fancy dress costumes. Thank You.
5.00
Excellent

Date of publication
10/01/2018
Date of order
10/01/2018
10/01/2018
Excellent service, speed of delivery and products
5.00
Excellent

Date of publication
10/01/2018
Date of order
10/01/2018
10/01/2018
Easy to use and prompt to deliver.
5.00
Excellent

Date of publication
09/01/2018
Date of order
09/01/2018
09/01/2018
Great product
Possibly suggest whatbis bought together with it might be better
As I had to buy something different as was sold seperately and I didn’t realise until later in the day.
Cheers,
5.00
Excellent

Date of publication
09/01/2018
Date of order
09/01/2018
09/01/2018
Absolutely brilliant service. Very happy with purchase and arrived very promptly. Have used before and will use again
5.00
Excellent

Date of publication
09/01/2018
Date of order
09/01/2018
09/01/2018
I ordered the madam saloon girl outfit on 26th Dec for a NYE party.....it arrived 2 days later and was amazing I got voted best dressed a few times that evening.
Really well constructed great details on the outfit good fit and the accessories I bought to complete were perfect too.
100 satisfied
5.00
Excellent

Date of publication
08/01/2018
Date of order
08/01/2018
08/01/2018
Excellent Got the laughs we thought too Would definitely recommend
5.00
Excellent

joke.co.uk replies: 09/01/2018
Hi there, thanks for your kind 5 star review! Your feedback is very important to us. We'd love to see you in your costumes, so tag us in your instagram on @jokersmasquerade for 10% off your next order! Kind Regards, Katie. Joke.co.uk

Date of publication
08/01/2018
Date of order
08/01/2018
08/01/2018
Everyone loved our outfits thank you
5.00
Excellent

Date of publication
08/01/2018
Date of order
08/01/2018
08/01/2018
Slight hiccup with the delivery date, but gave them a ring and arrived on time. Fabulous outfits and everyone loved them
4.00
Good

joke.co.uk replies: 09/01/2018
Hi there, thanks for your honest review. Apologies for the issue with delivery date - we're glad its now been sorted. If you'd like to share your photos with us of you in your fabulous outfits, tag us on instagram on @jokersmasquerade for 10% off your next order! Kind Regards, Katie. Joke.co.uk.

Date of publication
08/01/2018
Date of order
08/01/2018
08/01/2018
I ordered my little red riding hood costume a week before New Year’s Eve. Arrived in plenty of time and was better then I thought it would. I’m a plus size so ordered 3x. Fits perfectly. Would definitely recommend
5.00
Excellent

Date of publication
02/01/2018
Date of order
02/01/2018
02/01/2018
Good quality but had to buy larger size as my size not in stock - was able to make smaller to fit perfectly
4.67
Excellent

Date of publication
02/01/2018
Date of order
02/01/2018
02/01/2018
My costume came very quickly and I was pleasantly surprised at the quality (quality for a costume) and how fantastic it looks

I'm plus sized so it's hard to find a costume that looks fantastic and fits well, but this was just perfect. True to size and very flattering. I was super happy and everyone at the party complimented me on my costume.

Now I'm looking forward to halloween :P
5.00
Excellent

joke.co.uk replies: 09/01/2018
Hello, thank you for your excellent review! We're pleased that your costume fits well, and we're sure you look excellent in it! Be sure to snap a photo and tag us on @jokersmasquerade on instagram for 10% off your next order! Kind Regards, Katie. Joke.co.uk.

Date of publication
30/12/2017
Date of order
30/12/2017
30/12/2017
We looked at various sites for costumes at a reasonable price as we needed 2. The costumes are good quality and funny. The site was easy to use
5.00
Excellent

Date of publication
29/12/2017
Date of order
26/12/2017
29/12/2017
Great service, great quality product, couldn't be better
5.00
Excellent

Date of publication
28/12/2017
Date of order
27/12/2017
28/12/2017
Great product, excellent value for money, was a bit worried about the sizes from other reviews but they were spot on.
4.33
Good

Date of publication
27/12/2017
Date of order
27/12/2017
27/12/2017
Exactly what I needed, arrived as promised Thanks
1.00
Very Poor

Date of publication
25/12/2017
Date of order
25/12/2017
25/12/2017
Goods were very good, delivery was a day late on delivery fault but was compensated by no delivery charge
4.33
Good

Date of publication
24/12/2017
Date of order
24/12/2017
24/12/2017
Excellent good quality fancy dress at great prices. Was a lot simpler than I thought to do fancy dress properly and it's something I will now do a lot more frequently. thanks Jokers’ Masquerade for great efficient and good value service.
5.00
Excellent

Date of publication
21/12/2017
Date of order
21/12/2017
21/12/2017
quality stuff quick delivery
5.00
Excellent

Date of publication
20/12/2017
Date of order
20/12/2017
20/12/2017
Arrived promptly and products good fit. Will definitely use them again.
4.00
Good

Date of publication
20/12/2017
Date of order
20/12/2017
20/12/2017
This shop is great for the quality of costume and it’s better than hiring
5.00
Excellent

Date of publication
18/12/2017
Date of order
18/12/2017
18/12/2017
Great service. Original outfit had item missing. Consequently you immediately sent a replacement once I had informed you.
5.00
Excellent

Date of publication
17/12/2017
Date of order
17/12/2017
17/12/2017
order arrived quickly products great fun would defo use again
4.33
Good

Date of publication
17/12/2017
Date of order
17/12/2017
17/12/2017
The wig was a little tight but I managed, the effect was great. I brilliant service, as I will be going to another fancy dress party in the new year I will without doubt be back. Many thank.
5.00
Excellent

joke.co.uk replies: 18/12/2017
Hi there. Thanks for such a brilliant review! We're glad to see that you'll be shopping with us again soon, and hope you enjoy your upcoming parties. Kind Regards, Katie. Joke.co.uk!

Date of publication
16/12/2017
Date of order
16/12/2017
16/12/2017
Good quality material swift delivery
5.00
Excellent

Date of publication
14/12/2017
Date of order
11/12/2017
14/12/2017
Delivery: was let down by "Royal Mail" in that they must have delivered at 7:30 am. and so put a card through the door. So it took an extra 2 days to get my parcel. My fault for being asleep I guess.
Goods: are excellent. 30 Santa for my Cub Scouts. Very good quality for the price.
Customer service: Excellent and very keen to help.
Thank you
4.67
Excellent

Date of publication
13/12/2017
Date of order
13/12/2017
13/12/2017
Just Amazing
5.00
Excellent

Date of publication
13/12/2017
Date of order
13/12/2017
13/12/2017
Unfortunately I made a mistake with this order and had to return - a procedure which is very efficient and refunded reasonably quickly.
Reason for return was outfit described ' one size fits all ' unfortunately not in this case
Will still continue to use JM tho'
5.00
Excellent

joke.co.uk replies: 18/12/2017
Hi there. Thank you for your feedback, we will be passing this information onto our marketing team. We're so happy that your return process was easy and efficient, so thanks again for your 5* review. Kind Regards, Katie. Joke.co.uk

Date of publication
12/12/2017
Date of order
12/12/2017
12/12/2017
Quick delivery and the costumes we hilarious
5.00
Excellent

Date of publication
11/12/2017
Date of order
11/12/2017
11/12/2017
Item was damaged but was very impressed with the prompt refund. Will use again.
4.67
Excellent

Date of publication
11/12/2017
Date of order
11/12/2017
11/12/2017
Arrived on time and was a hit at the party.
5.00
Excellent

Date of publication
09/12/2017
Date of order
09/12/2017
09/12/2017
Delivery arrived well before the promised date. The item was brand new and in A1 condition. Customer service advised me what size to buy and they were spot on. Perfect fit.
5.00
Excellent

Date of publication
05/12/2017
Date of order
05/12/2017
05/12/2017
Delivery was quick and there were no problems with the packaging. I was not in at the time of delivery so my order was delivered to a neighbour and even they said that the courier was lovely.
5.00
Excellent

joke.co.uk replies: 06/12/2017
Hi there, thanks for spending the time to give us a review. Glad the delivery was smooth and you had a good experience with Joke.co.uk! Kind Regards, Katie.

joke.co.uk customer reviews

joke.co.uk

joke.co.uk was certified by Trusted Shops on 01/08/2013.

Contact
1 Harrick Road
NW9 6AA London
United Kingdom
customer.service@joke.co.uk
joke.co.uk

Owner
Abscissa.Com Limited
1 Harrick Road
NW9 6AA London
United Kingdom
Trade register
United Kingdom 04293645
Authorized representative
Mark Lewis
More information about the Trusted Shops customer reviews
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with joke.co.uk in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

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