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joke.co.uk: 1,448 reviews

 
2

Excellent

4.73/5.00

Rating categories
Delivery (1,441)
4.85
4.85
Goods (1,444)
4.55
4.55
Customer service (1,402)
4.79
4.79
Overall rating
4.73
4.73
The score is calculated based on the reviews collected in the last 12 months. Since registration, a total of 1,713 reviews have been collected.

Customer reviews

1,448 Customer reviews

All  
Great items, quick delivery at a good price
26/07/2015
2
Excellent
Costume is a little too big, but the customer service is great and the delivery was too
25/07/2015
2
Good
joke.co.uk reply:
We just wanted to take a moment to thank you for leaving us this lovely review. Our customer service team is always here to help and they will be delighted to hear that you found their service to be great. It is our hope that you will think of us again for all your future fancy dress needs.
27/07/2015
Absolutely delighted with whole experience, had to change my outfit for a stag do at last minute so I came across this site found my outfit and thought I had better call to ensure I would receive it on time, lady on phone was extremely helpful explaining all of the delivery options available to me, I received the item the following day, super fast despatch, looked brilliant 10/10
25/07/2015
2
Excellent
1st time I've used Joke Masquerade as I have a fancy dress party this weekend, both items I ordered were received as expected and will complement my costume, I will consider them again the next time
22/07/2015
2
Excellent
Very pleased with products
21/07/2015
2
Excellent
I very pleased with my purchase. We had a fantastic day. Mother and father in laws 50 wedding anniversary. Will recommend and use you again. Thank you.
21/07/2015
2
Excellent
joke.co.uk reply:
Thank you for taking the time to leave us this wonderful review. It is great to hear that you found our service to be excellent and had a fantastic day at your mother and father in law's 50th wedding anniversary. We hope you will think of us again for all your future fancy dress needs.
22/07/2015
Excellent service, kind efficient and professional. will definitely use them again.
20/07/2015
2
Excellent
Easy ordering process and quick delivery
20/07/2015
2
Excellent
Very satisfied
19/07/2015
2
Excellent
everything was great.
19/07/2015
2
Excellent
Am very pleased with my order and I was kept informed all the way through from the time I placed my order until it was delivered.
19/07/2015
2
Excellent
joke.co.uk reply:
Thank you for taking the time to leave us this wonderful review. It is always nice to hear back from customers about their time shopping with us and it is lovely to read that you found our service to be excellent. It is our hope that we can welcome you back again soon for your next fancy dress occasion.
20/07/2015
Website easy to use and delivery arrived on time.
19/07/2015
2
Excellent
Absolutely fantastic and highly recommended The range of sizes they offer in their costumes is brilliant and the prices very reasonable. I ordered a Batman costume for my brother who is 6ft 6 and a XXL - we were really struggling to find an outfit for him and this one fit perfectly. Delivery was super fast and the quality of the product excellent - I will definitely use the site again A
18/07/2015
2
Excellent
Items sent look quite good. Not going to be used until August so don't know how they will fair until then. If all ok will definitely use the service again.
17/07/2015
2
Excellent
Quick and easy to use online sales . Any problems or question you can talk to someone over the phone and was delivered on time .
Would use them again .
15/07/2015
2
Excellent
joke.co.uk reply:
We just wanted to take a moment to thank you for leaving us this wonderful review. It is always nice to hear back from customers about their experience shopping with us and the team will be thrilled to hear your kind comments. We hope you will consider us again for your next fancy dress occasion.
15/07/2015
Excellent service, fast delivery...highly recommend the click and collect service Brilliant customer service over the phone, sorted my queries out straight away...
14/07/2015
2
Excellent
Great Service. Came at exactly the time I was given
Great Goods. Exactly the same as shown on the site.
I would definitely use this site again. Thank you
13/07/2015
2
Excellent
Pick was very smooth and would recommend to other people.
13/07/2015
2
Excellent
Speedy delivery, brilliant value for money and won't hesitate to use site again
12/07/2015
2
Excellent
I was extremely satisfied with my purchase. Delivery was fantastic, with only a week before it was needed & it arrived with 2 days to spare including the weekend. I will definitely purchase again. Thank you
12/07/2015
2
Excellent
joke.co.uk reply:
Thank you for taking a moment to leave us this wonderful review. Our team works hard to ensure all customers have the best possible experience shopping with us and it is wonderful to hear that you found our service to be excellent. We hope we can welcome you back again soon for all your future fancy dress needs.
13/07/2015
Costume was great Would certainly order from you again. Thanks :)
12/07/2015
2
Excellent
Ordered one kids monkey costume. Quality very good but P&P at £9.99 for next day service is very expensive
12/07/2015
2
Good
Very please with it all and good service 5 stars to it all
11/07/2015
2
Excellent
Very happy with the product, good quality and delivery was amazing received earlier than expected date. Thank you
11/07/2015
2
Excellent
joke.co.uk reply:
We just wanted to take a moment to thank you for leaving us this excellent review. It is always nice to hear back from customers about their experience shopping with us and it's wonderful to read that you found our service to be five stars. It is our hope that you will consider us again for your next fancy dress occasion.
13/07/2015
Good quality outfit. Very pleased.
09/07/2015
2
Excellent
Plenty of choice and delivered sooner than thought couldn't have been happier with my costume
08/07/2015
2
Excellent
Careful of sizing - very small
08/07/2015
2
Good
Not very happy with the fact the garment is lingerie and this wasn't stated as I bought for my daughter to be a zebra in a show. Had to purchase white leotard for underneath it and a white skirt for over it.
07/07/2015
2
Good
What can I say? Brilliant service from jokers masquerade, despite some mix up with the courier, jokers customer service managed to get another outfit out to me in time for my party, professional friendly and altogether very pleased with the service and product
Thankyou jokers
07/07/2015
2
Excellent
joke.co.uk reply:
We just wanted to take a moment to thank you for this excellent review. Here at Jokers Masquerade we always enjoy hearing back from customers about their experience shopping with us and it is wonderful to read that you found our team to be professional and friendly. It is our hope that we will be welcoming you back again soon for your next fancy dress occasion.
08/07/2015
Great company to deal with. Staff polite and helpful. Good service and products. I recommend them
07/07/2015
2
Excellent
Great costume
07/07/2015
2
Excellent
am very happy with this site. am very happy with quality of purchase .most definitely will use the site again
07/07/2015
2
Excellent
The Cleopatra outfit , hair piece and head cover were delivered speedy well packaged and are perfect for what my daughter needs , to be queen of the Nile , all from one place
the only problem and not I feel your problem as you don't unpack each item to quality check was that the dress had a split on the right side seam that had been missed on manufacture , i repaired it , so not too much trouble
06/07/2015
2
Good
joke.co.uk reply:
Thank you for taking the time to leave us feedback. We are sorry to hear of the problem with your Cleopatra costume. We have taken your feedback on board and the relevant department will be investigating this product in due course. It is our hope this will not deter you from ordering from us again in the future.
07/07/2015
Excellent
06/07/2015
2
Excellent
Super company
06/07/2015
2
Excellent
Great service
06/07/2015
2
Excellent
Quick, smooth transaction. Fast delivery
06/07/2015
2
Excellent
Poor quality product and smaller than the advertise size. Delivery was very efficient though.
06/07/2015
2
Fair
joke.co.uk reply:
Thank you for your feedback. We are sorry to hear that you were disappointed with your product. We work closely with suppliers and manufacturers of the products we sell, therefore, this feedback will be used as part of our constant effort to ensure all items are of the highest design and quality. We hope this has not deterred you from shopping with us again.
06/07/2015
I highly recommend this company, I have placed two orders recently and both items have arrived promptly and the quality of goods was excellent . I have also spoken with customer services and they too provided an excellent and courteous service.
04/07/2015
2
Excellent
Very satisfied. The dress came exactly when it was expected, and was exactly the same as the picture.
04/07/2015
2
Excellent

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