Certificate for joke.co.uk

No. X5405E58A0CDC9D795C7397F0F2FF3B51
 

Approved on
01/08/2013
Valid until
15/02/2018
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for joke.co.uk



Excellent

4.72/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 510 Trusted Shops reviews collected in the last 12 months.
Since registration, a total of 3,516 review have been collected.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Very happy with purchase, looks like the picture.
5.00
Excellent

Halloween skeleton costume, great just as described, excellent delivery, would use seller again.
5.00
Excellent

I bought a skeleton print dress in small but the costume was still too big, I'm going to have to alter it myself as there isn't a smaller size to swap it for. I bought the skeleton print tights but they didn't come as advertised. The printed bones are on the wrong part of the tights and the overall quality of the costume wasn't very good.
It was delivered in a good amount of time though
3.33
Fair

The delivery was prompt and the goods were as described. I will probably use this site again.
4.67
Excellent

Have used jokers over the years although not since I retired. I used to buy when working as we had themed activities from time to time and can say servicevalways very good and outfits as described. No problems in five star rating.
5.00
Excellent

joke.co.uk replies: 23/10/2017
Hello. Thank you for such a kind and insightful review, we're so happy you have been shopping with Joke for so long now! Kind Regards, Katie.

An excellent buy, fits really well and is extra long so you can wear heels without looking daft, defo recommended, great quality, will be using for all my future costumes and accessories.
5.00
Excellent

Product and customer service first class
5.00
Excellent

Good communication and service
4.67
Excellent

ordered and came no bother and outfit well worth the money
5.00
Excellent

Very nice OK
5.00
Excellent

Really quick delivery, goods where packaged really well and the costume was good value for money. Customer service was great, recently changed addresses and wanted to make sure the billing address and delivery dress where the same and when I emailed they got back very quickly answering my query. Would definitely recommend and use them again
5.00
Excellent

joke.co.uk replies: 23/10/2017
Hello, thanks for such a brilliant review! We're so glad you were happy with the level of customer service you received. Kind Regards, Katie.

I would totally recommend ordering from these guys. Bought two outfits and accessories, all good quality, well packaged and arrived on time.
5.00
Excellent

Very quick delivery very happy with costume
5.00
Excellent

Delivery within 48hrs exactly as stated which was great. Truly amazed at the quality of the costume. Material was lovely and finished to a good standard. The sizing was as stated and fitted wonderfully. The costume looks great on and all my friends that have seen it are looking at your web site for their costumes. Really happy with every aspect of the transaction and the goods.
5.00
Excellent

joke.co.uk replies: 18/10/2017
Hello. Thank you for such a great review! We're elated that you were pleased with our services! Thanks for spreading the word about Joke with your friends! We hope you had a great time at your costume event! Kind Regards, Katie.

Excellent company. Would definitely recommend
5.00
Excellent

Used you a couple of times now , I find it a great site , nice stuff fast delivery , quality of goods excellent, would definitely recommend
5.00
Excellent

Everything as described but better. Fabulous dress and wouldn't hesitate to recommend to family friends and work colleagues. Looking forward to our 1920's theme in Benidorm early November'17.
5.00
Excellent

joke.co.uk replies: 16/10/2017
Hello there. Thanks for your kind review! We're so pleased that you were happy with the items that you ordered! We bet they look great! Have a great time at your event in Benidorm, it sounds super exciting! Be sure to tag us in any photos from your 1920s themed party! Kind Regards, Katie. Joke.co.uk

Excellent
5.00
Excellent

Absolutely love this outfit, just as discribed, can’t wait to wear it, nice to get outfit, with not wearing a mask
Delivery was quick
No problems at all
Would definitely be buying again
5.00
Excellent

As usual from Joke it arrived quickly. Bought a Halloween suit - really happy with fit and quality. Great value
5.00
Excellent

joke.co.uk replies: 16/10/2017
Hi there. Thanks for your fab review for Joke! We're pleased it arrived in time and we're sure you look excellent in your Halloween suit! Feel free to send us a picture on our social media channels - we love seeing the costumes being enjoyed. Have a happy Halloween! Kind Regards, Katie.

Received the outfits very quickly They are very flimsy and cheap looking but will do for what’s needed
4.67
Excellent

Halloween costume was delivered very promptly. It was as described online. Would definitely recommend Jokers Masquerade.
5.00
Excellent

joke.co.uk replies: 11/10/2017
Hi there! Thanks for such a fabulous 5 star review! We hope to love your costume, and have a fangtastic Halloween! Kind regards, Katie.

Good communication on delivery, very quick and came when it was meant to. Very happy with the product came exactly as described on website. I would use again. Great overall service, Thanks
5.00
Excellent

The costume fits perfectly and is good quality Very happy with this purchase
5.00
Excellent

Fabulous dress I love it and a perfect fit
5.00
Excellent

Super fast delivery and fantastic item my 4 year old daughter looks fab
5.00
Excellent

Excellent shop, great item thank you very much
5.00
Excellent

joke.co.uk replies: 11/10/2017
Hi, thanks for such a great review! We look forward to you using our website in the future. Kind Regards, Katie.

ordered on Monday was here by Wednesday. Great service
5.00
Excellent

As described good quality
5.00
Excellent

I think it is really good
4.33
Good

Ordered Harry Potter outfits for my grandchildren both outfits perfect fit and good quality. They arrived promptly as promised and packaging excellent
4.67
Excellent

joke.co.uk replies: 10/10/2017
We bet your little Potter fans loved their outfits and looked adorable in them! Thank you for shopping with us, and for such a kind review. Kind Regards, Katie.

Good service and quality product
5.00
Excellent

Costume was good and was dispatched very quickly unfortunately DPD didn’t notify me it had arrived at pick up shop
4.00
Good

Ordered my costume and recieve it next day. Quality is really good. Brilliant value for money. Would highly recommend shopping here...
5.00
Excellent

Great product. Fast service and easy site to work.
5.00
Excellent

My six year old granddaughter was delighted with the Toy Story Jessie costume but it did only just fit her despite being the large size.
5.00
Excellent

The person I spoke to over the phone, dealt with the order with great care and attention and I would shop again with this company.
Kindest Regards.
5.00
Excellent

joke.co.uk replies: 10/10/2017
Hi there. Thanks for such a great review. We're happy to hear our customer services were helpful on the phone, and look forward to the next time you shop with us! Kind Regards, Katie.

Ordered my Halloween outfit and received it the next day .. happy with the service, delivery and the outfit.
5.00
Excellent

lovely shirt just what i wanted many thanks
5.00
Excellent

The quality of the costumes are great definitely order again
5.00
Excellent

joke.co.uk customer reviews

joke.co.uk

joke.co.uk was certified by Trusted Shops on 01/08/2013.

Contact
Kennet Side Union House
RG14 5PX Newbury
United Kingdom
customer.service@joke.co.uk
joke.co.uk

Owner
Abscissa.Com Limited
Kennet Side Union House
RG14 5PX Newbury
United Kingdom
Trade register
United Kingdom 04293645
Authorized representative
Mark Lewis
More information about the Trusted Shops customer reviews
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with joke.co.uk in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

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