Certificate for joke.co.uk

No. X5405E58A0CDC9D795C7397F0F2FF3B51
 

Approved on
01/08/2013
Valid until
31/07/2018
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for joke.co.uk



Excellent

4.72/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 569 Trusted Shops reviews collected in the last 12 months.
Since registration, a total of 3,442 review have been collected.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Bought the grease costumes as a pair for a 70s night. Great fun.
3.67
Good

Jokers were super efficient and i couldn't be more impressed . speed of delivery was excellent . Thank you very much
5.00
Excellent

Was really pleased with the service. Both pirate hats I ordered were excellent quality and value fir money. Will definitely use again
4.67
Excellent

Brilliant service, needed the delivery changing which they did for me immediately. Fast delivery & brill material I'll definitely be ordering from here again very happy customer
5.00
Excellent

The helmet its of poor quality but the suit itself is great
3.67
Good

Fantastic products at great prices and delivery was quicker than expected would buy again from them any time
5.00
Excellent

Ordered and delivered very promptly - thank you
4.67
Excellent

Every thing was has advertised and delivery spot on
5.00
Excellent

Ordered an owl costume at short notice knowing I was in work so wouldn't be in for delivery- no problem arrived at my local newsagents within 48 hrs- picked it up at 07:00 on my way to work What a fab service- and costume was gorgeous as well
5.00
Excellent

joke.co.uk replies: 07/08/2017
We're so pleased that you were impressed with your prompt delivery and Owl costume, we're sure your party was a Hoot! Thank you for your kind review. Kind Regards, Katie.

Delighted with my purchase. Very good service and prompt delivery. Thank you.
5.00
Excellent

wigs were a good price and quality.
4.00
Good

Ordered for my fancy dress party paid for click collect next day .... arrived two days late after party had to pay £14 to return not happy
1.67
Poor

Very quick and speedy delivery. The outfit was in fact better than expected and great fun. Thanks
5.00
Excellent

Prompt delivery, great quality item, excellent customer service, good fit,was exactly like the picture. I have recommended this company to friends and family. Will use this service again.
5.00
Excellent

joke.co.uk replies: 07/08/2017
Hi there. Thank you for recommending us to your friends and family, that's very kind! We do our best to deliver excellent and prompt customer service and quality products continuously. Thanks again for a lovely review! Regards, Katie.

I bought one thing on this site and they have peppered me with emails since. There's no unsubscribe button on their emails. Avoid.
2.33
Poor

No complaints , Very happy
5.00
Excellent

Delivery and customer service first class. Costume as expected. I would definitely use again.
4.67
Excellent

really pleased with the shoes, good fit, good quality, girls really pleased with them.
5.00
Excellent

joke.co.uk replies: 07/08/2017
Hello. Thank you for the 5* review! We're so glad you're happy with the shoes you have ordered, and your little girls are pleased too! Thanks, Katie.

Great outfit for the money. Shin guards kept sliding down so had to tie them. Teamed it up with a centurion helmet, sword and blokes sandals from charity shop. Won best dressed.
Overall purchase experience excellent. Kept up to date with delivery status via email.
5.00
Excellent

joke.co.uk replies: 17/07/2017
Hiya. We're so thankful for your 5* review! Wow, thank you! And congratulations on winning best dressed, we're sure you looked brilliant! Kind Regards, Katie.

Costume brilliant but £10 for delivery was a lot so be organised people
4.00
Good

Just as described Fitted perfect and quick delivery
5.00
Excellent

As promised, I was informed as soon as new stock arrived as the costume I wanted was out of stock.
Very quick delivery.
Good quality and good fit.
Very pleased - thank you.
5.00
Excellent

Quality products and delivered a day earlier than expected. What's not to like? Used before, will use again and would recommend to anyone. Thank you
5.00
Excellent

I was pleasantly surprised by the quality of the dress; not up to Versace standards, but perfect for fancy dress. I'm a buxom size 14 and ordered a Large, fit was great, had lots of amazing comments. One of the easiest fancy dress outfits I've had to put together
4.00
Good

joke.co.uk replies: 10/07/2017
Hi there. Many thanks for such a kind review, we're so pleased that your costume fit perfectly. We hope you enjoyed your party. Many thanks, Katie.

Outfit was excellent for the price and was delivered quickly, thanks.
5.00
Excellent

When I was a kid back in the fifties toy cowboy guns were virtually the same size as a real pistol, and quite heavy. I bought your gun because it was advertised as metal, I was dissapointed in the weight of the gun to be honest. I suppose we live in different times now . Another let down was no caps with the gun. I'm going to buy a full size replica Colt 45 cavalry type, I think this will then do
4.33
Good

Ordered pink lady jacket and pink frenchy wig from Jokers Masquerade very last minute for fancy dress party and it arrived within 3days very well packaged and good quality. First time i bought from JM and woukd definately buy again excellent service
5.00
Excellent

joke.co.uk replies: 03/07/2017
Hello. We are so glad that your items arrived in time and we're certain that you made a great Frenchy. We hope you had a lovely party and thank you very much for the 5* review. Many thanks, Katie.

Was extremely disappointed in the goods received it did not match the picture this was for a mad hatter day in work and it did not give the wow factor I thought it would .
2.67
Fair

got here in good time thank you
5.00
Excellent

Loved the outfit, fits perfectly and ideal for carnival. Arrived on time with excellent packaging. Would recommend.
5.00
Excellent

I was very impressed with your helpful telephone advice and then was delighted when our Mexican senorita dresses came through. Far better quality than I had expected. My husband then ordered his outfit and we were the best fancy-dressed up Mexicans at the party We even managed to order a small size for a little girl and with the tiniest amount of tailoring it fitted her perfectly. Thank-you
5.00
Excellent

joke.co.uk replies: 26/06/2017
Hello. We're so pleased that our Customer Service were able to help and advise you for your fancy dress needs. We hope you enjoyed your Mexican costumes. Thank you for your lovely 5 star review. Kind Regards, Katie.

Size was very good, great value for your money and exellent delivery service.
5.00
Excellent

The costume fitted my daughter well now (age 5-6, she is a tall 4) but I don't think it will fit her next year. I could probably have got her the next age up and it still fit well but with some room for growth. Quality was great and a lovely little costume. Will buy from here again and would recommend the product, child's Bee Dress and accessories.
5.00
Excellent

joke.co.uk replies: 26/06/2017
Hi there. Thank you for such a great 5 star review! We're sure your daughter looked extra cute in our Bee Dress. Kind Regards, Katie.

Fab costumes, great price, delivered sooner than expected
5.00
Excellent

Excellent delivery speed & good quality of product
5.00
Excellent

Great costumes delivered well in time for our fancy dress party. Will definitely use again.
5.00
Excellent

We went to a last minute Beatles tribute concert and needed some costumes. The ordering was easy and painless, had to reorder a different size dress but that arrived well in time and the refund went smoothly too. We will use joke.co.uk again.
5.00
Excellent

joke.co.uk replies: 19/06/2017
Hi there, Thank you for such a kind review! We're sure your costumes looked amazing and hope you had a great time at your Beatles tribute concert. Thanks again for using Joke.co.uk! Kind Regards, Katie.

Good quality items and efficient service
5.00
Excellent

Goods were delivered extremely quickly and product exceeded expectations
5.00
Excellent

The quality of the materials is a bit cheap in comparison for value vs. money
4.33
Good

joke.co.uk customer reviews

joke.co.uk

joke.co.uk was certified by Trusted Shops on 01/08/2013.

Contact
Kennet Side Union House
RG14 5PX Newbury
United Kingdom
customer.service@joke.co.uk
joke.co.uk

Owner
Abscissa.Com Limited
Kennet Side Union House
RG14 5PX Newbury
United Kingdom
Trade register
United Kingdom 04293645
Authorized representative
Mark Lewis
More information about the Trusted Shops customer reviews
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with joke.co.uk in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

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