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Top positive review
Oct 29, 2023
Verified review
As I have a VAT number I shouldn't have to pay VAT on the string I buy. However, to achieve this creates a very complicated procedure from TennisPro compared to other EU websites. Even though I went through this procedure I still got charged VAT! Website should be able to handle the fact that I have a VAT number and set the VAT due to zero.
After placing an order and having it paid I received confirmation and tracking number. On 14 April in status appeared a record that the order had beed delivered. But the same day I received email from tennispro that they received my return of the order. In fact the order had not been delivered to me and thus it could not any return happen. Very disappointing experience, don’t trust tennispro, will not order anything again and will not recommend to anyone
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