Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.
Top positive review
Jul 7, 2023
Verified review
EXPRESTA is definitely the best! I recently ordered business cards and wasted countless hours, I went through unbelievable frustration and annoyance with a well-known universal company. After 10 days I cut the cord and discovered EXPRESTA.EU They are efficient, quick, thorough, without confusion and numerous instructions, polite and caring. A company where you will deal with a human and receive personalised attention. Unlike so many where auto-mails are all that one receives. I am delighted with my business cards and I highly recommend Expresta.
I've had terrible experience throughout. First i was promised delivery date of Thursday. Then the order did not proceed for processing because now they needed an additional confirmation. I luckily checked the online account the next day otherwise I wouldn't have known as I did not get any email to approve. Anyways, now the delivery date was Friday. I was waiting patiently but it did not ship out due to some technical issue apparently. Now the order shipped on Friday. I kept pleading the customer care guy to ship it early so I atleast get by Saturday. The delivery date was showing on Tuesday next week. My anniversary was on Saturday and I missed my gift. Fast forward, I go to office on Monday as I know the order will come on Tuesday but then dhl decided to deliver on Monday and as I wasn't home, they went back. I had to finish work and then head over to dhl before they closed to collect the parcel. I sent an escalation email too and it's been days I've not heard from anyone at all. This is how they treat their customers. Not ordering again.
Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.
Reviews for expresta.eu
Filter
Rating
Sort by
Relevance
3 days ago
Verified review
Personal care for such a small order:
Graphic review, sending for approval, recommending changes, applying changes, contact by sales for a small price difference (moving to double sided print), answering a billing question by support. All very quick and kind.
Quality of the paper and print was very good.
Delivery was quick as promised.
Only thing that wasn’t clear is weather I could make a double sided print for what I chose, and how to upload the creative for the second side. Only in the preview from the graphic review o could see that an option.
Report review
Mar 27, 2024
Verified review
Two thumbs up!
Quick, affordable, responsive, and high quality.
Report review
5 days ago
Verified review
Fast service and delivery, quality products.
Report review
10 days ago
Verified review
Speed professionell feedback on original
Report review
8 days ago
Verified review
Great service!
Report review
17 hours ago
Verified review
Report review
4 days ago
Verified review
Report review
5 days ago
Verified review
Report review
8 days ago
Verified review
Report review
Apr 2, 2024
Verified review
Report review
6 days ago
Verified review
nedion
we liked the books, the only thing was it came with two same pages each book, maybe i didnt know how to check before printing.
thank you
Report review
7 days ago
Verified review
Report review
Mar 13, 2024
Verified review
Can't fault it. The books came very quickly, an editor worked super fast to get it ready for me then it arrived just as I hoped, even better so. At a great price I highly recommend!
Report review
Feb 22, 2024
Verified review
Fantastic company, fast and efficient, great customer service, great products.
Highly recommended!
Report review
Mar 11, 2024
Verified review
Perfect, as expected! Also fast printing and shipping.
Report review
Mar 8, 2024
Verified review
Amazing service and very satisfied with banners
Report review
Feb 19, 2024
Verified review
great prices and a great personal service
Report review
Feb 18, 2024
Verified review
Nice quality print, I'll order again
Report review
Mar 3, 2024
Verified review
Report review
Mar 4, 2024
Verified review
I have not received my order in time
Report review
Answer by expresta.eu
Mar 5, 2024
We are sorry for the situation that has caused. We will try to explain the situation to you. You registered the order 21.2.2024, the next day 22.2.2024 it was made and sent according shipping company UPS. The order was completed on time, from our side. First delay of package was 23.2.2024, when the package was already in Belgium. The package wasn ´t delivered due to of incorrect delivery address. You contacted us, to solve the situation with shipping company, which we did. Then, we received the request from your side about redirected package to another delivery address. We comunicated this request with shipping company UPS. We apologize for the delay, but shipment was delayted due to an incorrect delivery address and redirected package to another address. We register, that you have already received the package.
Measures have been taken to ensure that the published reviews only originate from consumers who have actually used or purchased the products or services.
Imported Reviews
They are not included in the overall rating. No verification measures have been taken.