ielm.fiReviews:
9 reviews in the last 12 months72 total reviews
Good
Top positive review
Sep 12, 2023
Verified review
We ordered our second rain jumper already. Without name, because I am overprotective. We used the first for a one long time and it sold fast when it became too small. Took about a week to arrive to Finland, and size 116 fits just right to our 105cm/5y kid.
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Top negative review
Apr 21, 2023
Verified review
Customer service is poor. My advice is to actually listen to customer and take the feedback, not blame the customer or make excuses. Especially when customer gives a feedback that actually could help your other customers and your business to be better for them.
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Reviews for ielm.fi
Mar 17, 2024
Verified review
Softshells are ok, UPS delivery slightly slow
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Answer by ielm.fi
Mar 18, 2024
Dear customer,
First of all, we want to thank you for sharing your experience with us and we assure you that the iELM team will continue to offer you the best articles for the little ones adventures!
Best regards! 😊❤
Sep 12, 2023
Verified review
We recommend!
We ordered our second rain jumper already. Without name, because I am overprotective. We used the first for a one long time and it sold fast when it became too small. Took about a week to arrive to Finland, and size 116 fits just right to our 105cm/5y kid.
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Apr 27, 2023
Verified review
High quality and very soft material. I really like it.
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Apr 23, 2023
Verified review
Good
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Nov 12, 2023
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Jul 17, 2023
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Apr 25, 2023
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Apr 21, 2023
Verified review
Customer service need improvement
Customer service is poor. My advice is to actually listen to customer and take the feedback, not blame the customer or make excuses. Especially when customer gives a feedback that actually could help your other customers and your business to be better for them.
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Answer by ielm.fi
Apr 26, 2023
Dear customer,
We hope you accept our sincerest apologies for your recent experience with us.
We know how important it is for you to quickly receive the information you request, and keeping you happy is our number one priority.
We thank you for your understanding.
Oct 9, 2023
Verified review
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