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Top positive review
Oct 28, 2023
Verified review
I ordered a bridle that arrived promptly, but was unsuitable for my mare. The return process was prompt and easy - Thank you FUNDIS
ps I found a bridle from SOLO in Canada that was perfect for my mare - you might what to look at carrying their line of product.
Regards
Rose
Their products are good. Their customer service and returns process are not good. I had to write multiple emails to even understand a returns process. And once I did, I realized I had to pay return shipping - to Germany. I tried UPS and they wanted to charge over $250. So, then, a trip to the post office, where that charge was $60, but if there is a duty to pay to reenter Germany on the return, that could be another $110. Not very good for a pair of horse boots that cost just under $300. Like I said, good products, but I will not order from them again. Just WAY too much hassle.
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Reviews for Fundis Equestrian
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Mar 26, 2024
Verified review
great customer service and knowledge re products
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Mar 8, 2024
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Feb 11, 2024
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It was an absolute pleasure to order from this website!
My order was very easily placed, I could track it and the delivery to Estonia was very fast! Will be definitely ordering again!
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Jan 23, 2024
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Oct 28, 2023
Verified review
I ordered a bridle that arrived promptly, but was unsuitable for my mare. The return process was prompt and easy - Thank you FUNDIS
ps I found a bridle from SOLO in Canada that was perfect for my mare - you might what to look at carrying their line of product.
Regards
Rose
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May 22, 2023
Verified review
It is so fast! I live in the USA and got my package within 2-3 days after shipping from Germany! It was amazing. I will continue to use them!
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Dec 6, 2023
Verified review
Excellent customer service. Very friendly and helpful.
Their products are good, but the service, not good
Their products are good. Their customer service and returns process are not good. I had to write multiple emails to even understand a returns process. And once I did, I realized I had to pay return shipping - to Germany. I tried UPS and they wanted to charge over $250. So, then, a trip to the post office, where that charge was $60, but if there is a duty to pay to reenter Germany on the return, that could be another $110. Not very good for a pair of horse boots that cost just under $300. Like I said, good products, but I will not order from them again. Just WAY too much hassle.
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Oct 31, 2023
Verified review
Due to oversight on payment, my invoice said prepaid but that was not registered. Then when we tried to pay credit card on the phone they canceled my order but said I coukd order on line. This was not true since apparently you are totally out of stock.
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