Certificate for cuckoo-clock.com

No. XA8F33103A27ABF165DE8BB9398EA2C71
 

Approved on
13/07/2011
Valid until
12/07/2017
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for cuckoo-clock.com



Excellent

4.82/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 41 Trusted Shops reviews collected in the last 12 months.
Since registration, a total of 199 review have been collected.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
The Cucu Uhr, is now in Mexico with excellent service, ..... Thanks a lot
5.00
Excellent

Hello We had a small cuckoo clock when I was a child, so it brings back a lot of memories as we lived in a small village in England in the New Forest and often heard the live cuckoo bird. The clock received from you is beautiful. Thank you Sally Fay.
5.00
Excellent

Hassle-free transaction. Buy with confidence A++++
5.00
Excellent

Beautiful workmanship
4.67
Excellent

We are very happy with our cuckoo-clock. I would not hesitate to order
another clock from your business. I think you should tell people that it
might take a good two weeks before their order arrives. I was very
please that my email inquiring where the clock might be was answered
so quickly. Thank you
4.67
Excellent

We did receive a cuckoo clock by post in reasonable time, however we could not get the cuckoo chimes to coincide with the time, despite following advice on how to rectify the problem. The supplier was good enough to supply a replacement at no cost, but it also has the same problem. We are now just operating the replacement without the cuckoo chimes.
3.00
Fair

Product looks very cheap.Shipping costs very expensive.
3.67
Good

Very good and fast service.
Very good answers from Customer service
Fast Delivery and very good packing.

Thank you for your service, will be back for another clock soon.
5.00
Excellent

Sorry I made mistake in last feedback. In fact I have a excellent purchasing in your online shop. Thank you again
5.00
Excellent

A Very Good all-round experience with this order. Excellent
5.00
Excellent

Beautiful clock love the tunes it plays after the cuckoo well made and worth the money
5.00
Excellent

Very Pleased With this Clock, Great Quality, easy to assemble,detailed instructions,Fast shipping.
5.00
Excellent

Excellent service. The company was quick to respond to my needs. I highly recommend them
5.00
Excellent

Very Professional and great service.
5.00
Excellent

I was really impressed with my buying experience. The choice of cuckoo clocks was great and I found one that was perfect and in my price range.
It arrived really quickly and the packaging was excellent.
A big box with loads of S shaped polystyrene to protect a second box. Inside the second box was the gorgeous clock.
The instructions booklet was perfect.
I highly recommend this company :)
5.00
Excellent

My wife loves the clock Thanks
5.00
Excellent

Very satisfied with product, services and delivery.
5.00
Excellent

I have purchased a few clocks now. All of them come undamaged via UPS and within two to three days. Open the box and these stunningly beautiful time pieces are begging to get hung on the wall. I had several very good sales experiences with the people at the shops as well and any questions I have had are promptly answered.
5.00
Excellent

I was in shop and had no time to wait for attendant to get 3 more, this company sent exactly what I needed over seas in time for Christmas, thank you
5.00
Excellent

very satisfied
5.00
Excellent

These master craftsman have made my wife very happy and our new cuckoo clock has taken pride of place in our home and will do for many years to come.
The whole service from cuckooclock.com is outstanding and I highly recommend them.
5.00
Excellent

Smoothest international transaction ever undertaken.
5.00
Excellent

Delivery was exceptionally quick & your customer service, particularly finance
arrangement was much appreciated. The clock has not yet been unpacked as
it is a Christmas present for my husband - ich bin sicher es wird ihm viel Freude
machen.
5.00
Excellent

Brilliant. The clock is absolutely beautiful. Everyone has admired it. It keeps excellent time. Ive wanted one for years and am glad i held off as this is the nicest one ive ever seen. The wee bird is so cute. Perfect condition on arriving and speedy delivery defo worth 5 stars. Excellent company and service. Whi can ask for more.
5.00
Excellent

Very satisfied with every thing could not wish for a better seller very few if any could match this shop.
5.00
Excellent

Very satisfied.thank you.
5.00
Excellent

Highly satisfied with service,delivery and product
5.00
Excellent

Fabulous clock, delivered within 5 days.
5.00
Excellent

Yes very happy with my purchase such a beautiful clock. Many thanks Tanya.
5.00
Excellent

Part of the top was broken off. it was not possible to get the sound and time to work together. One of the hands fell off several times.
I would really like a non battery clock without the echoing call.
It was impossible to find a number to call or email address to let you know of my dissatisfaction. I am really disappointed
2.00
Poor

It works perfectly and looks great.
5.00
Excellent

Very satisfied, except for delivery info when coming and how?
5.00
Excellent

This shop was great to deal with and the product was outstanding.
5.00
Excellent

Great Service and very please with workmanship of clock
5.00
Excellent

Great product and delivered ahead of schedule
5.00
Excellent

Go. well please with the serviceods were well packed, good service
5.00
Excellent

Very good quality. Packed nicely. Must recommend
5.00
Excellent

Very pleased with the clock, it was in excellent conditon, its working very well
5.00
Excellent

The clock is everything I wanted in itself. Very satisfied. The delivery at my end as usual needed some tweaking. The service was timely as the clock came as fast as described. A good deal of care to the stability of the protective box was indeed noticed and appreciated.
4.67
Excellent

The website is easy to use. The company promptly despatched my order which arrived here in Melbourne in excellent condition.
Customer service was also excellent - advice about my clock was e-mailed to me within an hour or so and I would definitely have no hesitation in recommending anyone make a purchase from this company who obviously strive to keep customers happy and satisfied.
5.00
Excellent

cuckoo-clock.com customer reviews

cuckoo-clock.com

cuckoo-clock.com was certified by Trusted Shops on 13/07/2011.

Contact
Schwarzwaldstraße 7
78141 Schönwald
Germany
Tel: +49-(0)7722/77154
Fax: +49-(0)7722/920425
post@cuckoo-clock.com
cuckoo-clock.com

Owner
ISDD GmbH
Schwarzwaldstraße 7
78141 Schönwald
Germany
Trade register
Amtsgericht Freiburg HRB 602595
Authorized representative
Reiner Duffner, Claus-Stefan Duffner
More information about the Trusted Shops customer reviews
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. The score from these ratings is calculated on a daily basis. In their comments, customers can share their experience with cuckoo-clock.com in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

Genuine customer reviews for more trust
Trusted Shops is the leading trust brand for online shopping in Europe. Trusted Shops perfoms automatic and manual checks on all reviews, because only genuine reviews really help customers to make the right purchasing decision.