Certificate for cuckoo-clock.com

No. XA8F33103A27ABF165DE8BB9398EA2C71
 

Approved on
13/07/2011
Valid until
12/07/2021
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for cuckoo-clock.com



Good

4.47/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 8 Trusted Shops reviews collected in the last 12 months.
In total, cuckoo-clock.com has already collected 275 reviews.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Date of publication
24/03/2020
Date of order
24/03/2020
24/03/2020
The "After The Hunt Cuckoo Clock" that I order arrived in a timely manner and the box that the clock was shipped in was in perfect condition. The instruction manual was an easy to follow guide.

I have had this clock for three years, and it keeps perfect time. I have never encountered any mechanical issues. The carving detail from the deer antlers, down to the oak leaf pendulum is exceptional.
5.00
Excellent

Date of publication
26/12/2019
Date of order
24/12/2019
26/12/2019
no issue on co-ordination and purchasing.
5.00
Excellent

Date of publication
16/12/2019
Date of order
16/12/2019
16/12/2019
My clock doesn't work and I would like a replacement.
2.33
Poor

Date of publication
09/12/2019
Date of order
09/12/2019
09/12/2019
Nice experience, very good service.
Thanks
5.00
Excellent

Date of publication
17/11/2019
Date of order
17/11/2019
17/11/2019
Very good
5.00
Excellent

Date of publication
17/10/2019
Date of order
17/10/2019
17/10/2019
I love my cuckoo clock, the sound and look of it is great. The only negative thing, which I have to say is beyond the cuckoo clocks control, the coukoo seems to come around so fast it reminds me of how fast time goes bye, but I still love listening to it.
5.00
Excellent

Date of publication
14/08/2019
Date of order
31/07/2019
14/08/2019
Very good service
5.00
Excellent

Date of publication
18/07/2019
Date of order
16/07/2019
18/07/2019
Had problems with delivery, stated that address was incorrect and it was returned to sender after over a week. Second attempt was successful. I always had prompt replies to my emails which was good, I suppose courier service is out of their control.
3.67
Good

cuckoo-clock.com customer reviews

cuckoo-clock.com

cuckoo-clock.com was certified by Trusted Shops on 13/07/2011.

Contact
Schwarzwaldstraße 7
78141 Schönwald
Germany
Tel: +49-(0)7722/77154
Fax: +49-(0)7722/920425
post@cuckoo-clock.com
cuckoo-clock.com
Owner
ISDD GmbH
Schwarzwaldstraße 7
78141 Schönwald
Germany
Trade register
Amtsgericht Freiburg HRB 602595
Authorized representative
Reiner Duffner, Claus-Stefan Duffner
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with cuckoo-clock.com in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

Genuine customer reviews for more trust
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