Certificate for Cuckooclocks.com

No. XB98E1EB793E3ACCAF31A54BFB48F3CDB
 

Approved on
03/08/2009
Valid until
02/08/2017
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for Cuckooclocks.com



Good

4.49/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 126 Trusted Shops reviews collected in the last 12 months.
Since registration, a total of 659 review have been collected.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
A hang up with shipping initially as they only sent one of two products ordered, but they were more than excellent in resolving the issue quickly and to my satisfaction. Very good pricing on the Nutcracker I bought, almost half the cost of other retailers I found. Overall excellent experience and would highly recommend shopping with Cuckoo Clocks. Thanks for the quick ship great customer service
5.00
Excellent

Was eagerly waiting for the clock. happy with the product. neatly & safely packed. easy installation. working well.
4.00
Good

Fast delivery and great clock
5.00
Excellent

Product is great and delivery was fasr
5.00
Excellent

Not satisfied at all. I ordered the clock and never received it. It was to be my wife's most wanted Christmas present and it broke her heart. I orderd it in November and the website said it would arrive before x-mas. The on line tracking seemed fraudulent. I e-mailed cuckoo clocks.com a few times and did not get answers for my questions. It is sad things like this happen in the world these days.
1.00
Very Poor

I had to shop around for a good price and found this to be in my price range, The quality of the clock was beyond my expectations. My boyfriend actually teared up when he saw it because he'd wanted one like his late father had..... All in all we are very pleased and will shop again when needed.
5.00
Excellent

Excellent service. Goods arrived very quickly. Excellent quality and value. Have purchased from this supplier previously and had no hesitation buying again.
5.00
Excellent

Goog
5.00
Excellent

Ordered well before Christmas, and still has not arrived Only possible to track within Germany... not helpful
1.00
Very Poor

Very satisfied. Delivery was good box had no damage. the packaging was very good. I gave Goods a lower raring because the pin for the bell wasn't in or to be found. I had to improvise to hang the bell. Other than that excellent. I had a couple questions that were answered by customer service which I rate Good due to when I made a suggestion there was really no appreciation for it's value.
4.33
Good

good service
5.00
Excellent

Very, happy to receive it so well
5.00
Excellent

Amazing'
5.00
Excellent

Great
5.00
Excellent

Yes, I am satisfied with my on-line purchase. I would have liked a higher discount..
5.00
Excellent

Excellent seller, quick delivery, highly recommend
5.00
Excellent

Unfortunately I have not yet received my order, it will be a month on December 11 since I ordered my clock, I can't believe it.
1.00
Very Poor

I was very satisfied and more than happy with my clock
5.00
Excellent

Good products & service.
4.00
Good

Arrived very quickly and we'll packaged.
I will be purchasing from cuckooclocks.com again in the future..

Many thanks
5.00
Excellent

The experience couldn't have been better. When I first contacted them, they responded quickly and sent the products out. I contacted them to follow up on delivery as I couldn't find the tracking number and again, they responded promptly. The quality of the steins I ordered far exceeded my expectation. I would definitely recommend this company.
5.00
Excellent

First class products and services from point of ordering to delivery. An organisation that is a pleasure to do business with.
5.00
Excellent

The steins are just as beautiful and well made as they look. Worth every cent.
5.00
Excellent

Could not have been more satisfied. The service was great and the delivery was expedient. I had ordered a stein from another company and heard nothing back from them even after multiple emails and phone calls and so had to cancel credit card payment for them. This company was sooo much better They kept me informed all along the way of the status of my order. I would recommend them very much
5.00
Excellent

Great items, amazing attention to detail. I would highly recommend this company.
5.00
Excellent

We were very satisfied. The delivery came faster then we expected. The product was excellent. There were a lot of choices to choose from.
4.67
Excellent

I am not at all satisfied. My cuckoo clock has not been delivered at all. I was told that it would be delivered in ten days. I had ordered the clock on 10th Oct, 2016. Today is 5th Nov but the clock has not been delivered. I live in New Delhi, India, not in some remote place and yet the clock has not been delivered despite assurances. Please improve your service to be regarded as trustworthy.
1.00
Very Poor

I couldn't believe the vast range of unique clocks for sale. Ours was delivered to Australia very promptly. The care in packaging and handling was terrific and we received the clock in excellent condition.
5.00
Excellent

Dankeshejn
5.00
Excellent

I ordered the Modern Quartz cuckoo clock. It is beautiful and adds such character to my apartment. I was worried that the noise of the cuckoo every hour would be bothersome but the sound is realistic and charming. The birds came slightly damaged and when I emailed the company they shipped replacement pieces from Germany that arrived within 5 days. I'm very pleased with this product and company.
5.00
Excellent

Came fairly quickly. The top part of the stein fell off at first use. Hopefully I can hot glue it back on.
4.33
Good

Everything as expected. The clock was a present for my wife and she was delighted with it.
5.00
Excellent

The video sold me
5.00
Excellent

Fast shipping, product was exactly what I expected from the picture, and the quality is top notch. I purchased a stein as a gift, and the recipient absolutely loves it. I highly recommend this shop.
5.00
Excellent

Ordered from USA. Quick shipping and great customer service. Pleased with my purchase
5.00
Excellent

I would recommend cuckooclocks to anyone,my clock looks amazing the service was A one,Delivery and communication was fantastic
Thankyou ss all so much
Mary Aaron
5.00
Excellent

Delivery is blind for a short period of time, but finally the goods arrived good
4.00
Good

Very satisfied , Excellent carving very beautiful.
5.00
Excellent

All's wel that goes well
5.00
Excellent

Great descriptive website, prompt delivery and a truly quality product. I got exactly what I was after and couldn't be happier. Highly recommended :)
5.00
Excellent

Cuckooclocks.com customer reviews

Cuckooclocks.com

Original black forest Cuckoo Clocks

Cuckooclocks.com was certified by Trusted Shops on 03/08/2009.

CuckooClocks.com supplies a wide range of original black forest Cuckoo Clocks. The company is one of the premier manufacturers of cuckoo clocks and offers a worldwide delivery service.

Contact
Schwarzwaldstraße 7
78141 Schönwald
Germany
Tel: +49-(0)7722/77154
Fax: +49-(0)7722/920425
post@cuckooclocks.com
Cuckooclocks.com

Owner
ISDD GmbH
Schwarzwaldstraße 7
78141 Schönwald
Germany
Trade register
Amtsgericht Freiburg HRB 602595
Authorized representative
Reiner Duffner, Claus-Stefan Duffner
More information about the Trusted Shops customer reviews
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. The score from these ratings is calculated on a daily basis. In their comments, customers can share their experience with Cuckooclocks.com in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

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