Certificate for Cuckooclocks.com

No. XB98E1EB793E3ACCAF31A54BFB48F3CDB
 

Approved on
03/08/2009
Valid until
02/08/2017
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for Cuckooclocks.com



Excellent

4.52/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 114 Trusted Shops reviews collected in the last 12 months.
Since registration, a total of 638 review have been collected.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
First class products and services from point of ordering to delivery. An organisation that is a pleasure to do business with.
5.00
Excellent

The steins are just as beautiful and well made as they look. Worth every cent.
5.00
Excellent

Could not have been more satisfied. The service was great and the delivery was expedient. I had ordered a stein from another company and heard nothing back from them even after multiple emails and phone calls and so had to cancel credit card payment for them. This company was sooo much better They kept me informed all along the way of the status of my order. I would recommend them very much
5.00
Excellent

Great items, amazing attention to detail. I would highly recommend this company.
5.00
Excellent

We were very satisfied. The delivery came faster then we expected. The product was excellent. There were a lot of choices to choose from.
4.67
Excellent

I am not at all satisfied. My cuckoo clock has not been delivered at all. I was told that it would be delivered in ten days. I had ordered the clock on 10th Oct, 2016. Today is 5th Nov but the clock has not been delivered. I live in New Delhi, India, not in some remote place and yet the clock has not been delivered despite assurances. Please improve your service to be regarded as trustworthy.
1.00
Very Poor

I couldn't believe the vast range of unique clocks for sale. Ours was delivered to Australia very promptly. The care in packaging and handling was terrific and we received the clock in excellent condition.
5.00
Excellent

Dankeshejn
5.00
Excellent

I ordered the Modern Quartz cuckoo clock. It is beautiful and adds such character to my apartment. I was worried that the noise of the cuckoo every hour would be bothersome but the sound is realistic and charming. The birds came slightly damaged and when I emailed the company they shipped replacement pieces from Germany that arrived within 5 days. I'm very pleased with this product and company.
5.00
Excellent

Came fairly quickly. The top part of the stein fell off at first use. Hopefully I can hot glue it back on.
4.33
Good

Everything as expected. The clock was a present for my wife and she was delighted with it.
5.00
Excellent

The video sold me
5.00
Excellent

Fast shipping, product was exactly what I expected from the picture, and the quality is top notch. I purchased a stein as a gift, and the recipient absolutely loves it. I highly recommend this shop.
5.00
Excellent

Ordered from USA. Quick shipping and great customer service. Pleased with my purchase
5.00
Excellent

I would recommend cuckooclocks to anyone,my clock looks amazing the service was A one,Delivery and communication was fantastic
Thankyou ss all so much
Mary Aaron
5.00
Excellent

Delivery is blind for a short period of time, but finally the goods arrived good
4.00
Good

Very satisfied , Excellent carving very beautiful.
5.00
Excellent

All's wel that goes well
5.00
Excellent

Great descriptive website, prompt delivery and a truly quality product. I got exactly what I was after and couldn't be happier. Highly recommended :)
5.00
Excellent

Took care of my needs to get me exactly what I wanted. International shipping takes about 3-4 weeks and that is when my package arrived. Extremely well packaed to avoid damages during transfer. I will do more business in the future. Thank you
5.00
Excellent

You do wonderful work all the way around. And I really like the clock you made. I am enjoying it very much.
5.00
Excellent

Very satisfied with this product.
5.00
Excellent

I am extremely happy with the product. The delivery was on time . The installation was perfectly described and the clock is superb
Keep up the good work
5.00
Excellent

Amazing I recommend , I am very happy
5.00
Excellent

5.00
Excellent

Very quick, excellent
5.00
Excellent

We are very happy with the clock
Excellent quality
5.00
Excellent

Overall very pleased with the service provided, from the initial online order, the good provided and the prompt delivery. The goods were well packaged to prevent any damage during the shipping process. The goods arrived within the time frame stated. The product purchased was a gift for my husband and he was very pleased. A very satisfying experience.
5.00
Excellent

Yes, amazing beer stein from Germany. We didn't have room in luggage for one and afraid it would break. This was the perfect solution. Thanks so much
5.00
Excellent

awesome...totally loved it...worth every penny...amazing craftsmanship...definitely worth recommending
4.67
Excellent

My rating is 5 out of 5. Excellent service and product. thank you very much I'm a very satisfied customer and will gladly recommend you to anyone.
5.00
Excellent

a lovely piece adorning my wall...would had been great if the music was more audible...but totally worth it
4.67
Excellent

We are extremely happy and proud to be an own a cuckoo clock
5.00
Excellent

Yes
5.00
Excellent

Very satisfied with the service and delivery time I received from your company.
I received the clock yesterday and it was in perfect condition, it was exactly what I was looking for, I love the chimes, not too loud and the night feature is amazing, Thank you.
5.00
Excellent

Excellent work
5.00
Excellent

It was such a pleasure to purchase Cuckoo clock ...... Received it perfect condition.... amazing experience
5.00
Excellent

Damaged. Packing not perfect. Many parts dismantled inside. Do not know what to do. So disappointed.
1.00
Very Poor

Goods delivered earlier than stated time period with high quality packaging.
5.00
Excellent

Product match as per described and delivered in good packaging.
Satisfied and worth for price.Will trade again
5.00
Excellent

Cuckooclocks.com customer reviews

Cuckooclocks.com

Original black forest Cuckoo Clocks

Cuckooclocks.com was certified by Trusted Shops on 03/08/2009.

CuckooClocks.com supplies a wide range of original black forest Cuckoo Clocks. The company is one of the premier manufacturers of cuckoo clocks and offers a worldwide delivery service.

Contact
Schwarzwaldstraße 7
78141 Schönwald
Germany
Tel: +49-(0)7722/77154
Fax: +49-(0)7722/920425
post@cuckooclocks.com
Cuckooclocks.com

Owner
ISDD GmbH
Schwarzwaldstraße 7
78141 Schönwald
Germany
Trade register
Amtsgericht Freiburg HRB 602595
Authorized representative
Reiner Duffner, Claus-Stefan Duffner
More information about the Trusted Shops customer reviews
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. The score from these ratings is calculated on a daily basis. In their comments, customers can share their experience with Cuckooclocks.com in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

Genuine customer reviews for more trust
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