Reviews for 50five.co.uk



Excellent

4.55/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 31 Trusted Shops reviews collected in the last 12 months.
In total, 50five.co.uk has already collected 31 reviews.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Date of publication
13/07/2018
Date of order
06/07/2018
13/07/2018
Quick delivery, great products
5.00
Excellent

Date of publication
06/07/2018
Date of order
25/06/2018
06/07/2018
Fantastic service and delivery Will order again
5.00
Excellent

Date of publication
22/06/2018
Date of order
15/06/2018
22/06/2018
I bought some nest smoke alarms. I've not had them fitted yet but up to now I am very happy with the customer service and the communications. The only issue I have is the old school delivery company they use. They attempt to deliver it once and if you are not around you need to find the post office they left it at
4.33
Good

Date of publication
18/06/2018
Date of order
11/06/2018
18/06/2018
Quick delivery Excellent service
5.00
Excellent

Date of publication
17/06/2018
Date of order
10/06/2018
17/06/2018
Appalling experience. Would not use again. Still waiting for installation of a thermostat. Unable to contact someone physically in UK to discuss. Very unhappy - use another retailer.
1.67
Poor

50five.co.uk replies: 18/06/2018
Dear Mr. Patel, Thank you for your message. We want to apologize for the inconvenience for the delay in answering you due to a system error. We contacted our office in the UK and they will get in touch with you today. I trust that I have informed you sufficiently. Kind regards, Tom from 50five.

Date of publication
14/06/2018
Date of order
07/06/2018
14/06/2018
Thanks for prompt and effective customer relations
4.00
Good

Date of publication
10/06/2018
Date of order
01/06/2018
10/06/2018
Perfect
5.00
Excellent

Date of publication
05/06/2018
Date of order
23/05/2018
05/06/2018
I ordered a Somfy TaHoma and received within 3 working days. There was an issue with the unit and the return was quickly processed and a replacement sent out before the original unit was received.
4.33
Good

Date of publication
03/06/2018
Date of order
27/05/2018
03/06/2018
Yes, Excellent. I will definitely buy again and I highly recommend the shop. Original product at a great price shipped in few days. Top ;)
5.00
Excellent

Date of publication
21/05/2018
Date of order
14/05/2018
21/05/2018
Meh not good not bad
2.67
Fair

Date of publication
07/05/2018
Date of order
30/04/2018
07/05/2018
Amazing The delivery was fair and the thing looks modern and good in my kitchen
5.00
Excellent

Date of publication
07/05/2018
Date of order
29/04/2018
07/05/2018
Excellent transaction.
5.00
Excellent

Date of publication
04/05/2018
Date of order
27/04/2018
04/05/2018
Website was so easy to navigate. A word of mouth recommendation to use 50five, but will use again. Just need an electrician to install the products now
5.00
Excellent

Date of publication
23/04/2018
Date of order
16/04/2018
23/04/2018
very happy
5.00
Excellent

Date of publication
23/04/2018
Date of order
16/04/2018
23/04/2018
Cool website and competitive pricing
5.00
Excellent

Date of publication
14/04/2018
Date of order
07/04/2018
14/04/2018
Disappointing tracking system. As it turns out that the shop is in Holland, which isn't obvious during ordering. Would still use for further purchases.
3.67
Good

Date of publication
12/04/2018
Date of order
03/04/2018
12/04/2018
Very fast transaction
Thankyou
5.00
Excellent

Date of publication
31/03/2018
Date of order
24/03/2018
31/03/2018
Great value for money and good service
5.00
Excellent

Date of publication
31/03/2018
Date of order
24/03/2018
31/03/2018
Prompt delivery.
5.00
Excellent

Date of publication
28/03/2018
Date of order
21/03/2018
28/03/2018
Goods as ordered on time
5.00
Excellent

Date of publication
25/03/2018
Date of order
18/03/2018
25/03/2018
Well packed and quick
5.00
Excellent

Date of publication
18/03/2018
Date of order
11/03/2018
18/03/2018
Good price, right product.
5.00
Excellent

Date of publication
16/03/2018
Date of order
08/03/2018
16/03/2018
Delivery was quick (a day earlier than estimated).
A fixing on the lock cable I ordered was a bit out of shape making the cable loose. Spoke to AirBolt customer support and they said lock was Ok by them so I’ve made a spacer to ensure the cable stays in place.
Didn’t deal with 50five customer support so can’t comment.
3.67
Good

Date of publication
11/03/2018
Date of order
04/03/2018
11/03/2018
Very good
Thanks
5.00
Excellent

Date of publication
08/03/2018
Date of order
01/03/2018
08/03/2018
Very good
5.00
Excellent

Date of publication
08/03/2018
Date of order
28/02/2018
08/03/2018
24hrs delay with courier - although recent bad weather probably explains. On first trials product easy to setup and works well
4.50
Excellent

Date of publication
05/03/2018
Date of order
24/02/2018
05/03/2018
Excellent service. Ordered on Sunday, and delivery (in the UK) on Tuesday.
5.00
Excellent

Date of publication
04/03/2018
Date of order
23/02/2018
04/03/2018
Very Pleased Fast delivery as well.
5.00
Excellent

Date of publication
01/03/2018
Date of order
22/02/2018
01/03/2018
very good price and quick delivery
5.00
Excellent

Date of publication
28/02/2018
Date of order
21/02/2018
28/02/2018
Perfect
5.00
Excellent

Date of publication
27/02/2018
Date of order
20/02/2018
27/02/2018
Really poor and repetitive at dealing with problems.

I've rung three times asking for a simple solution to my order problem, three times the telephonist agrees that it should be OK what I ask for, three times someone from the back office emails me and wants to deal with it the wrong way. Also EVERY page over and over asks me to accept cookies. Why not just once?
2.33
Poor

50five.co.uk replies: 28/02/2018
Dear Mr, Thanks for your review. The problem you were facing is that the coupon code that you were using was not expired but your browser was not accepting it. Hence the first troubleshooting step would be to clear your cache and cookie or try from another computer, which you did but didn't inform us about it. I will now investigate with the marketing team and provide you with a solution Regards,

50five.co.uk

Contact
Luchthavenweg 55c
5657 EA Eindhoven
Netherlands
info@50five.nl
50five.co.uk
Owner
50five B.V.
Luchthavenweg 55c
5657 EA Eindhoven
Netherlands
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with 50five.co.uk in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

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