Certificate for juniqe.co.uk

No. XBF6E9F441E8E33BBC441B730372F8310
 

Approved on
07/05/2018
Valid until
06/05/2020
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for juniqe.co.uk



Excellent

4.66/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 288 Trusted Shops reviews collected in the last 12 months.
In total, juniqe.co.uk has already collected 1,090 reviews.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Date of publication
20/01/2020
Date of order
13/01/2020
20/01/2020
Tracking info very bad
1.00
Very Poor

juniqe.co.uk replies: 22/01/2020
Thank you so much for your feedback! Sorry to hear it was not clearer where your parcel is. Please use the contact form on our site to contact the heroes from customer service for further assistance. :)

Date of publication
20/01/2020
Date of order
12/01/2020
20/01/2020
good product and arrived quickly
5.00
Excellent

Date of publication
18/01/2020
Date of order
08/01/2020
18/01/2020
Canvas frame arrived twisted.Canvas was torn in 2 corners.Packaging very flimsy ,not strong enough.Bad quality all together.
Disappointing
1.00
Very Poor

juniqe.co.uk replies: 22/01/2020
So sorry for the state it arrived in! Please have a look in our returnscenter online to see if we can make it up to or simply get a replacement! Either way, thank you for your feedback. :)

Date of publication
14/01/2020
Date of order
31/12/2019
14/01/2020
I’ve ordered several pieces of wall art from this store. Once again, thank you for an excellent service and a beautiful quality print.
5.00
Excellent

Date of publication
12/01/2020
Date of order
03/01/2020
12/01/2020
Very good
5.00
Excellent

Date of publication
10/01/2020
Date of order
02/01/2020
10/01/2020
Love personalising my home with these fabulous prints
5.00
Excellent

Date of publication
07/01/2020
Date of order
29/12/2019
07/01/2020
I looked at so many websites to buy wall arts but could not find one that suits my taste, not until I found Juniqe. I like the designs that are sold in the site and will buy more in the future. Only downside is the length of time it takes to get it delivered. Despite that, waiting for it is ok because the art looks great.
4.50
Excellent

juniqe.co.uk replies: 22/01/2020
Glad to hear you're happy with your choice and as we are constantly trying to update our services, I will forward your feedback as our logistics department. Thank you for your patience and hope to see you agin soon! :)

Date of publication
02/01/2020
Date of order
10/12/2019
02/01/2020
Excellent service and products. Thank you/vielen dank.
Sue Dean
5.00
Excellent

Date of publication
02/01/2020
Date of order
11/12/2019
02/01/2020
Great site fantastic range
5.00
Excellent

Date of publication
29/12/2019
Date of order
16/12/2019
29/12/2019
Didn’t realise the towels were coming from Europe but they did arrive in time. Good patterns and colour but light in weight
4.00
Good

juniqe.co.uk replies: 22/01/2020
Thank you so much for your feedback! I am lad to hear it all worked out and I will make sure your feedback reaches the right people. Happy week from us here in Berlin! :)

Date of publication
27/12/2019
Date of order
17/12/2019
27/12/2019
Excellent service from beginning to delivery. Every one loves my print and I am so pleased with it. Thank you juniqe. Would definitely recommend.
5.00
Excellent

Date of publication
26/12/2019
Date of order
13/12/2019
26/12/2019
arrived quickly considering it came from Germany. My daughter loves it as she wanted this for Christmas. I just wished I had spent more time studying the size which I didn’t and is my fault. Your size scale is good just I’m not
5.00
Excellent

Date of publication
26/12/2019
Date of order
18/12/2019
26/12/2019
Quick delivery near Christmas and the canvas was just what it looked like online so very happy
4.67
Excellent

juniqe.co.uk replies: 22/01/2020
Happy to hear it's all in order! Happy New Year from us here at JUNIQE!

Date of publication
23/12/2019
Date of order
12/12/2019
23/12/2019
A contact phone number on the site would be reassuring. Excellent otherwise.
4.67
Excellent

juniqe.co.uk replies: 22/01/2020
Thank you for your feedback and happy to hear it still was excellent! Have a good week from us here at JUNIQE. :)

Date of publication
22/12/2019
Date of order
12/12/2019
22/12/2019
Very good service and goods
5.00
Excellent

Date of publication
21/12/2019
Date of order
11/12/2019
21/12/2019
Fantastic site .. Great Range if Art Work
5.00
Excellent

Date of publication
17/12/2019
Date of order
09/12/2019
17/12/2019
Grand, looks good.
5.00
Excellent

Date of publication
15/12/2019
Date of order
08/12/2019
15/12/2019
very clear communication, updated regularly on status of order, received in time they said and very well packaged
5.00
Excellent

Date of publication
14/12/2019
Date of order
29/11/2019
14/12/2019
I contacted customer services as the hook on the back of my print was at the bottom, not the top. I managed to hang it so didn't return it but thought I'd let the company know. The service agent replied promptly, sympathetically and with good humour. She gave me a discount on the price, plus a voucher for future use, so full marks to Juniqe for excellent customer service.
4.67
Excellent

juniqe.co.uk replies: 22/01/2020
So happy to hear that our heroes are the heroes we need! Enjoy your order and we will forward this to the hero in question!

Date of publication
14/12/2019
Date of order
27/11/2019
14/12/2019
I had to return an order but although it took a little while it was dealt with to my satisfaction.
5.00
Excellent

Date of publication
13/12/2019
Date of order
06/12/2019
13/12/2019
Great
5.00
Excellent

Date of publication
08/12/2019
Date of order
30/11/2019
08/12/2019
Lovely quality print
5.00
Excellent

Date of publication
07/12/2019
Date of order
29/11/2019
07/12/2019
Fantastic quality. Again, great service. I can highly recommend using Junique.
5.00
Excellent

Date of publication
07/12/2019
Date of order
29/11/2019
07/12/2019
Quality always on top and delivery on time Thanks you for your services
5.00
Excellent

Date of publication
04/12/2019
Date of order
26/11/2019
04/12/2019
seamless efficient great service and product
5.00
Excellent

Date of publication
03/12/2019
Date of order
26/11/2019
03/12/2019
The prints look even better than they do on the screen. Good quality paper/ card so easy to frame. Very fast delivery to the UK.
5.00
Excellent

Date of publication
02/12/2019
Date of order
17/11/2019
02/12/2019
Ok customer service sorted issye
3.33
Fair

juniqe.co.uk replies: 03/12/2019
Happy to hear you had a such a positive experience! See you back at JUNIQE soon!

Date of publication
29/11/2019
Date of order
22/11/2019
29/11/2019
Love Love Love my posters

Ordered on the Friday afternoon and safely delivered Thursday morning... packaged so carefully too

Cannot wait to frame them and will not hesitate to use Juniqe again
I highly recommend
5.00
Excellent

Date of publication
28/11/2019
Date of order
21/11/2019
28/11/2019
From start to finish excellent, speedy service. Fabulous posters packaged really well. Great introductory offer made my purchase excellent value.
5.00
Excellent

Date of publication
23/11/2019
Date of order
16/11/2019
23/11/2019
Prompt delivery and all products wrapped properly
4.67
Excellent

juniqe.co.uk replies: 03/12/2019
Glad to see that everything went the way we designed it. :) Thank you for your feedback and have see you hopefully soon!

Date of publication
17/11/2019
Date of order
09/11/2019
17/11/2019
Great quality prints
5.00
Excellent

Date of publication
14/11/2019
Date of order
07/11/2019
14/11/2019
Good delivery time for an item coming from abroad (Germany in this case). Solid packaging. Very pleased with the quality of the product and the condition was perfect.
5.00
Excellent

Date of publication
14/11/2019
Date of order
07/11/2019
14/11/2019
had an issue with the first order (totally my fault) They were brilliant.
5.00
Excellent

Date of publication
12/11/2019
Date of order
04/11/2019
12/11/2019
My 2nd time ordering in as many weeks, I just love the selection available and the quality is superb. Very happy, thanks
5.00
Excellent

Date of publication
12/11/2019
Date of order
03/11/2019
12/11/2019
Cannot fault quality the product never lets you down and the range of product offerings is exceptional What a smashing site to browse.........enjoy yourselves you will not be disappointed.
4.67
Excellent

juniqe.co.uk replies: 21/11/2019
Happy to hear you had a such a positive experience! See you back at JUNIQE soon!

Date of publication
10/11/2019
Date of order
03/11/2019
10/11/2019
I've requested my order the 3rd Nov, according to to the purchase order and payment receipt the shipping will be on place in 2/3working days. Today is 10th Nov, the item never arrived, your website doesn't have a contact number to be in touch, track number provide limited information (only said the order has been produced, nothing else) and your automatic customer service chat is not funtional.
1.00
Very Poor

juniqe.co.uk replies: 21/11/2019
We're sorry to hear it took a little longer than expected! It's great to see that you're our customer service already took good care of you though. :) Hope to see back at JUNIQE soon!

Date of publication
10/11/2019
Date of order
03/11/2019
10/11/2019
prompt delivery of ordered products. Posters came packaged well, plastic-free :)
5.00
Excellent

Date of publication
09/11/2019
Date of order
02/11/2019
09/11/2019
Love our new art work. The price was reasonable, the paper quality was good and delivery was within 2-3 days. Excellent service.
5.00
Excellent

Date of publication
09/11/2019
Date of order
02/11/2019
09/11/2019
Easy to purchase and order arrived earlier than expected
5.00
Excellent

Date of publication
06/11/2019
Date of order
28/10/2019
06/11/2019
Alles Bestens:)
5.00
Excellent

juniqe.co.uk

juniqe.co.uk was certified by Trusted Shops on 07/05/2018.

Contact
Köpenicker Straße 126
10179 Berlin
Germany
service@juniqe.com
juniqe.co.uk
Owner
Kollwitz Internet GmbH
Köpenicker Straße 126
10179 Berlin
Germany
Trade register
Amtsgericht Berlin (Charlottenburg) HRB 153916
Authorized representative
Marc Pohl
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with juniqe.co.uk in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

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