Certificate for juniqe.co.uk

No. XBF6E9F441E8E33BBC441B730372F8310
 

Approved on
07/05/2018
Valid until
06/05/2020
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for juniqe.co.uk



Good

4.42/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 809 Trusted Shops reviews collected in the last 12 months.
In total, juniqe.co.uk has already collected 901 reviews.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Date of publication
18/05/2019
Date of order
11/05/2019
18/05/2019
Item was good as expected. The only slight disappointment was a delay in delivery - other than that I was pleased with everything else and I was kept up to date in any case.
4.00
Good

Date of publication
18/05/2019
Date of order
26/04/2019
18/05/2019
Good customer service i received from Juniqe was very helpful with my order issue and a lot of quality products for affordable price i will recommend it.
5.00
Excellent

Date of publication
17/05/2019
Date of order
10/05/2019
17/05/2019
Love my prints- great service
5.00
Excellent

Date of publication
17/05/2019
Date of order
10/05/2019
17/05/2019
Hopefully deal with you again thanks.
5.00
Excellent

Date of publication
17/05/2019
Date of order
25/02/2019
17/05/2019
I am very pleased with the framed print I received. It is a very good quality frame
5.00
Excellent

Date of publication
15/05/2019
Date of order
29/03/2019
15/05/2019
Great
5.00
Excellent

Date of publication
11/05/2019
Date of order
04/05/2019
11/05/2019
From ordering to delivery can’t fault anything picture arrived and love it looks really nice on my wall
5.00
Excellent

Date of publication
11/05/2019
Date of order
27/04/2019
11/05/2019
Once the address was updated the goods came quickly. Thank you
4.00
Good

Date of publication
09/05/2019
Date of order
02/05/2019
09/05/2019
Great products and service
5.00
Excellent

Date of publication
07/05/2019
Date of order
28/04/2019
07/05/2019
I love the artwork, really fab. The only little stipple I had was the packaging could have been smaller. The one small print I ordered came in a seperate envelope enclosed in the box of other prints that were rolled. They were all by the same artist so I dont see why it had to be seperate. Just thinking of unessary wastage apart from that everything else was great.
4.67
Excellent

Date of publication
07/05/2019
Date of order
30/04/2019
07/05/2019
Excellent service and delivery. Goods were exactly as described.
Thanks.
5.00
Excellent

Date of publication
06/05/2019
Date of order
28/04/2019
06/05/2019
Super efficient all the way to Sweden
5.00
Excellent

Date of publication
03/05/2019
Date of order
19/04/2019
03/05/2019
Great quality products
5.00
Excellent

Date of publication
02/05/2019
Date of order
03/02/2019
02/05/2019
Great product, great service
5.00
Excellent

Date of publication
01/05/2019
Date of order
01/02/2019
01/05/2019
Excellent
5.00
Excellent

Date of publication
01/05/2019
Date of order
04/02/2019
01/05/2019
all good
5.00
Excellent

Date of publication
01/05/2019
Date of order
02/02/2019
01/05/2019
Fantastic customer service and beautiful product. The framing was really reasonable and looked fantastic. Would highly recommend
5.00
Excellent

Date of publication
30/04/2019
Date of order
27/02/2019
30/04/2019
Quick delivery & great product
5.00
Excellent

Date of publication
30/04/2019
Date of order
19/02/2019
30/04/2019
Excellent service, beautiful good quality products & speedy delivery. Well happy with my order.
5.00
Excellent

Date of publication
30/04/2019
Date of order
02/02/2019
30/04/2019
Excellent from start to finish. I love my prints and frames.
5.00
Excellent

Date of publication
30/04/2019
Date of order
21/02/2019
30/04/2019
I’m thrilled with the quality of the prints. I had a hiccup with delivery as my address wasn’t quite right but it was immediately rectified and another order despatched with no hassle. I would definitely recommend.
5.00
Excellent

Date of publication
30/04/2019
Date of order
22/02/2019
30/04/2019
Excellent art work. So different to anything else on the market.
4.33
Good

juniqe.co.uk replies: 03/05/2019
From the artist, via JUNIQE, straight to you! We hope it gives you lifelong joy. :)

Date of publication
30/04/2019
Date of order
24/02/2019
30/04/2019
Very happy with the product but maybe could have arrived a bit quicker.
4.33
Good

juniqe.co.uk replies: 03/05/2019
Sorry to hear you had a bad experience with one of our carriers! Thanks for your feedback, we will look into alternatives and solutions to this problem. Hope to see you again soon though!

Date of publication
30/04/2019
Date of order
26/02/2019
30/04/2019
Love this company. Great products, great service and packaged perfectly.
5.00
Excellent

Date of publication
30/04/2019
Date of order
24/02/2019
30/04/2019
Good all round service
5.00
Excellent

Date of publication
30/04/2019
Date of order
28/02/2019
30/04/2019
Lovely canvas and fast, efficient service
5.00
Excellent

Date of publication
30/04/2019
Date of order
25/02/2019
30/04/2019
Excellent need to order another print waiting for your sale
5.00
Excellent

Date of publication
30/04/2019
Date of order
24/02/2019
30/04/2019
Quick delivery, great prices, great quality
5.00
Excellent

Date of publication
30/04/2019
Date of order
24/02/2019
30/04/2019
Although most of the prints are good quality, the sizing includes the white edge around the print. This means all frames need to be about 1cm smaller than the size stated on purchase.

Prints are also not standard sizing. This pretty much forces you to purchase the prints already framed, which is not good value for money.
2.67
Fair

juniqe.co.uk replies: 03/05/2019
Sorry to hear you're weren't pleased with your order! Thank you for your feedback, we have forwarded it to the right department. = If you have any more feedback for us please contact customer service through the contact form in our FAQ's so we can have a personal look!

Date of publication
30/04/2019
Date of order
01/02/2019
30/04/2019
Although the delivery arrived fairly promptly, tennis was torn and crushed and the print inside was creased beyond fixing. Although customer services staff were very pleasant to deal with, I couldn't return the item as I had already disposed of the box.
2.33
Poor

juniqe.co.uk replies: 03/05/2019
Oh no! We are truly sorry that your artpiece did not make it to you safely - it was not our intention. All the happier we are to know that our Customer Service has already taken care of you and acted upon your wishes!

Date of publication
30/04/2019
Date of order
04/02/2019
30/04/2019
Fast & great quality
5.00
Excellent

Date of publication
26/04/2019
Date of order
12/04/2019
26/04/2019
Great website.Easy.
Prints r out of this world It’s a love thing Will send pic when mounted in walls.
Delivery v slow from initial order. . Left on my doorstep in the rain. No security. The main huge print had fallen down in the wind in my arrival home and I’m just glad it was still on.
3.67
Good

juniqe.co.uk replies: 03/05/2019
So sorry to hear your order arrived damaged I'd like to advise you to go to our website, look up the returns-center, enter what happened and upload pictures of the damage. Our returns-center will offer you a range of options to make you happy again with ordering at JUNIQE

Date of publication
24/04/2019
Date of order
27/03/2019
24/04/2019
My items arrived damaged and not as pictured and when I fill out returns form it says I need to pay up return and get refund - why should I pay. Is this a scam... send out faulty substandard goods, collect money and get your stuff back :(
2.33
Poor

juniqe.co.uk replies: 25/04/2019
Oh no! We are truly sorry that your artpiece did not make it to you safely - it was not our intention. We can also send out an undamaged print for you free of charge instead ;) Happy to see thought that our Customer Service has already taken care of you and acted upon your wishes!

Date of publication
24/04/2019
Date of order
17/04/2019
24/04/2019
These are beautiful quality prints, stunning finish and carefully delivered. Thank you
5.00
Excellent

Date of publication
24/04/2019
Date of order
16/04/2019
24/04/2019
Delivery was much speedier than expected. Great purchase too
5.00
Excellent

Date of publication
21/04/2019
Date of order
14/04/2019
21/04/2019
Great service as always
5.00
Excellent

Date of publication
19/04/2019
Date of order
09/04/2019
19/04/2019
Lovely paper and great quality prints all the way from Berlin Many thanks will buy again.
5.00
Excellent

Date of publication
17/04/2019
Date of order
10/04/2019
17/04/2019
Very good. Delivery quick contents as read
5.00
Excellent

Date of publication
17/04/2019
Date of order
10/04/2019
17/04/2019
Excellent service from all concerned worth 5 stars +
5.00
Excellent

Date of publication
14/04/2019
Date of order
31/03/2019
14/04/2019
Excellent product, fast delivery, thank you
5.00
Excellent

juniqe.co.uk

juniqe.co.uk was certified by Trusted Shops on 07/05/2018.

Contact
Köpenicker Straße 126
10179 Berlin
Germany
service@juniqe.com
juniqe.co.uk
Owner
Kollwitz Internet GmbH
Köpenicker Straße 126
10179 Berlin
Germany
Trade register
Amtsgericht Berlin (Charlottenburg) HRB 153916
Authorized representative
Marc Pohl
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with juniqe.co.uk in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

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