Certificate for juniqe.co.uk

No. XBF6E9F441E8E33BBC441B730372F8310
 

Approved on
07/05/2018
Valid until
06/05/2020
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for juniqe.co.uk



Excellent

4.50/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 566 Trusted Shops reviews collected in the last 12 months.
In total, juniqe.co.uk has already collected 1,038 reviews.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Date of publication
13/10/2019
Date of order
18/09/2019
13/10/2019
Never received my full order and no option to speak with customer service disappointing
1.00
Very Poor

juniqe.co.uk replies: 18/10/2019
So sorry to hear you had such a bad experience and only received a part of your order! We apologize for the fact you couldn't find our contact information, we've recently fixed the bug and our contact info is now clearly displayed in our chatbot, may you ever need to contact us! We will make sure our customer service team will contact you about the missing part of your order.

Date of publication
13/10/2019
Date of order
06/10/2019
13/10/2019
An absolute incredible service, they deserve a 5 starts
5.00
Excellent

Date of publication
12/10/2019
Date of order
05/10/2019
12/10/2019
£15 for a postcard. Total rip off
1.00
Very Poor

juniqe.co.uk replies: 18/10/2019
Sorry to hear our prices weren't as competitive as you would have liked! Subscribe to our newsletter to stay up to date with all our sales & promotions!

Date of publication
12/10/2019
Date of order
05/10/2019
12/10/2019
Excellent service and prompt delivery.
5.00
Excellent

Date of publication
10/10/2019
Date of order
03/10/2019
10/10/2019
Great customer service and speedy delivery
4.00
Good

Date of publication
09/10/2019
Date of order
02/10/2019
09/10/2019
Great service and great items.
5.00
Excellent

Date of publication
05/10/2019
Date of order
28/09/2019
05/10/2019
Unique item perfect present. Quick delivery and packaged well
5.00
Excellent

Date of publication
01/10/2019
Date of order
24/09/2019
01/10/2019
No comment to make
3.67
Good

Date of publication
30/09/2019
Date of order
19/09/2019
30/09/2019
Slight issue with website applying discount code. Customer services team very helpful and applied the discount retrospectively.
5.00
Excellent

Date of publication
28/09/2019
Date of order
10/09/2019
28/09/2019
Absolutely love the pictures for my newborn babies room
5.00
Excellent

Date of publication
24/09/2019
Date of order
16/09/2019
24/09/2019
The worst delivery experience I’ve ever had. Not only courier was terrible but it’s also impossible to talk to Soemone at juniqe. Chatbot is terribly useless and no other way of contact if offered
1.67
Poor

juniqe.co.uk replies: 18/10/2019
So sorry to hear you had such a bad experience! We've recently fixed the bug and our contact info is now clearly displayed in our chatbot, may you ever need to contact us! Hopefully see you back soon at JUNIQE!

Date of publication
24/09/2019
Date of order
16/09/2019
24/09/2019
Fast efficient service by the company, unfortunately the carrier service was not good
4.33
Good

Date of publication
24/09/2019
Date of order
01/09/2019
24/09/2019
All arrived, as described. Good service. Thanks.
5.00
Excellent

Date of publication
22/09/2019
Date of order
15/09/2019
22/09/2019
Great as always fast delivery great sevice and quality of items cant complain would highly recommend junique.
5.00
Excellent

Date of publication
17/09/2019
Date of order
10/09/2019
17/09/2019
Excellent Quality Extremely pleased Thank you so much :)
5.00
Excellent

Date of publication
17/09/2019
Date of order
02/09/2019
17/09/2019
Great customer service.
Great quality prints.
5.00
Excellent

Date of publication
16/09/2019
Date of order
01/09/2019
16/09/2019
Great service and love the product.

There was an error in the address which caused a delay, but resolved really quickly.

The address wasn’t correct, but no one contacted me to correct. That was the only down fall.
4.33
Good

Date of publication
14/09/2019
Date of order
07/09/2019
14/09/2019
Arrived earlier than expected. Shower curtain pattern looks great with only a few very minor imperfections from the printing process, I presume.
Once fitted in the shower I will probably looking for a second one.
Thank you.
5.00
Excellent

Date of publication
13/09/2019
Date of order
02/09/2019
13/09/2019
Very accommodating.
5.00
Excellent

Date of publication
12/09/2019
Date of order
05/09/2019
12/09/2019
Top Class service and 5 quality goods.
5.00
Excellent

Date of publication
11/09/2019
Date of order
30/08/2019
11/09/2019
Beautiful books shipped for school would shop here again and recommend
5.00
Excellent

Date of publication
11/09/2019
Date of order
03/09/2019
11/09/2019
Lovely products promptly delivered.
5.00
Excellent

Date of publication
09/09/2019
Date of order
01/09/2019
09/09/2019
Great, quality designs and fast delivery
5.00
Excellent

Date of publication
09/09/2019
Date of order
01/09/2019
09/09/2019
Fantastic choice, quick delivery and great quality. Will definitely use again.
5.00
Excellent

Date of publication
02/09/2019
Date of order
26/08/2019
02/09/2019
Great
5.00
Excellent

Date of publication
29/08/2019
Date of order
22/08/2019
29/08/2019
Brilliant
5.00
Excellent

Date of publication
28/08/2019
Date of order
21/08/2019
28/08/2019
First time buying and what an fantastic shop. An amazing choice of pictures and great quality. Quick delivery and packaged really well to avoid any bends or damage during delivery. Highly recommended.
5.00
Excellent

Date of publication
27/08/2019
Date of order
10/08/2019
27/08/2019
there was a confusion over the delivery,which after a couple of emails was resolved.
The print I ordered was excellent and a well appreciated gift.
4.00
Good

juniqe.co.uk replies: 13/09/2019
Glad to hear we were able to help brighten up your world a bit! Hope to see you back with us

Date of publication
23/08/2019
Date of order
16/08/2019
23/08/2019
Excelling product and customer service everytime
5.00
Excellent

Date of publication
22/08/2019
Date of order
15/08/2019
22/08/2019
Fine
5.00
Excellent

Date of publication
22/08/2019
Date of order
17/06/2019
22/08/2019
Prompt delivery & product as advertised
5.00
Excellent

Date of publication
22/08/2019
Date of order
09/06/2019
22/08/2019
Very pleased with our purchase
5.00
Excellent

Date of publication
21/08/2019
Date of order
14/08/2019
21/08/2019
Efficient and fast service
5.00
Excellent

Date of publication
21/08/2019
Date of order
15/06/2019
21/08/2019
Great product and service from start to finish
5.00
Excellent

Date of publication
21/08/2019
Date of order
13/06/2019
21/08/2019
Fantastic choice, great service, fast delivery and quality prints.
5.00
Excellent

Date of publication
21/08/2019
Date of order
10/06/2019
21/08/2019
Delighted with product and service
5.00
Excellent

Date of publication
20/08/2019
Date of order
06/06/2019
20/08/2019
A wonderful varied selection of art work. I love how diverse the choice is. The customer service was fantastic and when the printed turned up I was very happy with the quality. Some of the sizes are a bit odd but nothing a hack couldn't fix Overall very happy with all prints
4.67
Excellent

juniqe.co.uk replies: 22/08/2019
Happy to hear you had a such a positive experience! See you back at JUNIQE soon!

Date of publication
20/08/2019
Date of order
13/08/2019
20/08/2019
Great quality and really quick delivery
5.00
Excellent

Date of publication
20/08/2019
Date of order
02/06/2019
20/08/2019
Fantastic prints and quick service
5.00
Excellent

Date of publication
20/08/2019
Date of order
10/06/2019
20/08/2019
customer service very helpful when there was a problem
4.33
Good

juniqe.co.uk replies: 22/08/2019
Glad to hear you had such a positive Customer Service experience. We'll be sure to forward the love! Hope to see you again. :)

juniqe.co.uk

juniqe.co.uk was certified by Trusted Shops on 07/05/2018.

Contact
Köpenicker Straße 126
10179 Berlin
Germany
service@juniqe.com
juniqe.co.uk
Owner
Kollwitz Internet GmbH
Köpenicker Straße 126
10179 Berlin
Germany
Trade register
Amtsgericht Berlin (Charlottenburg) HRB 153916
Authorized representative
Marc Pohl
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with juniqe.co.uk in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

Genuine customer reviews for more trust
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