Certificate for juniqe.co.uk

No. XBF6E9F441E8E33BBC441B730372F8310
 

Approved on
07/05/2018
Valid until
06/05/2020
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for juniqe.co.uk



Good

4.46/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 704 Trusted Shops reviews collected in the last 12 months.
In total, juniqe.co.uk has already collected 989 reviews.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Date of publication
19/08/2019
Date of order
12/08/2019
19/08/2019
This is my second order - the first framed posters were a disappointment, and I accidentally ordered from this company again () The product is
NOT worth the money - the 'picture' looks like it's been printed from a home printer or photocopied. It is slightly creased (it's framed) and has marks on it.
The company have not responded to my email complaint.
No stars (1 is mini unfortunately)
1.00
Very Poor

Date of publication
18/08/2019
Date of order
04/08/2019
18/08/2019
All fine
5.00
Excellent

Date of publication
16/08/2019
Date of order
09/08/2019
16/08/2019
Beautiful item as expected
5.00
Excellent

Date of publication
16/08/2019
Date of order
08/08/2019
16/08/2019
Excellent quality products, arrived when stated and looked just as good, if not better then they did on screen. The posters I purchased are a fantastic finishing touch to my newly decorated room and fit in superbly with my other nine previously purchased posters from Junique.
5.00
Excellent

Date of publication
14/08/2019
Date of order
06/08/2019
14/08/2019
First time I've used this company. Product as described, posted quickly and was well packaged. No complaints. Would definitely use again
5.00
Excellent

Date of publication
12/08/2019
Date of order
01/08/2019
12/08/2019
Web site order went wrong on first attempt...customer service stepped in and refunded together with a voucher to be used against second attempt at ordering which went faultlessly. Many thanks Juniqe.
5.00
Excellent

Date of publication
12/08/2019
Date of order
03/08/2019
12/08/2019
Excellent service
5.00
Excellent

Date of publication
09/08/2019
Date of order
01/08/2019
09/08/2019
Cards are just what I was looking for.
5.00
Excellent

Date of publication
07/08/2019
Date of order
31/07/2019
07/08/2019
The item I ordered was just as described in quality and design. Fast delivery. Really good service.
5.00
Excellent

Date of publication
06/08/2019
Date of order
30/07/2019
06/08/2019
All good
5.00
Excellent

Date of publication
06/08/2019
Date of order
30/07/2019
06/08/2019
All good. Happy with the packaging and the quality of the framed product.
5.00
Excellent

Date of publication
04/08/2019
Date of order
27/07/2019
04/08/2019
Great service, everything arrived as expected and beautifully packaged.
5.00
Excellent

Date of publication
04/08/2019
Date of order
28/07/2019
04/08/2019
Love the three prints that I bought, came quickly, priced competitively. Will most certainly shop here again.
5.00
Excellent

Date of publication
03/08/2019
Date of order
26/07/2019
03/08/2019
Much much smaller than expected
2.33
Poor

juniqe.co.uk replies: 13/08/2019
So sorry to hear the quality wasn't quite as expected! In this case you can always use our returns-center where you can choose from different options. We will use that information to improve the quality of our products.

Date of publication
02/08/2019
Date of order
26/07/2019
02/08/2019
Very happy with the service and the product.
5.00
Excellent

Date of publication
31/07/2019
Date of order
23/07/2019
31/07/2019
Very easy to order and very quick delivery
5.00
Excellent

Date of publication
27/07/2019
Date of order
20/07/2019
27/07/2019
Love my picture - beautifully framed
5.00
Excellent

Date of publication
26/07/2019
Date of order
19/07/2019
26/07/2019
Delivery slower than expected, but the poster is beautiful and looks in real life what it looks like online.
4.67
Excellent

juniqe.co.uk replies: 01/08/2019
So sorry to hear it took longer than expected. Great news that you love it though! Hope to see you again soon. :)

Date of publication
26/07/2019
Date of order
17/07/2019
26/07/2019
5 star throughout
5.00
Excellent

Date of publication
24/07/2019
Date of order
16/07/2019
24/07/2019
The picture was securely packed and arrived intact. It is absolutely lovely and so say my friends. It will take pride of place in my house once the builders have finished.
I am very happy with my purchase. Thank you
5.00
Excellent

Date of publication
23/07/2019
Date of order
16/07/2019
23/07/2019
I purchased a framed poster which was delivered to my door within a week and the quality and workmanship of my purchase is first class. Can fault it
5.00
Excellent

Date of publication
23/07/2019
Date of order
06/07/2019
23/07/2019
I still havnt received my picture and am unable to any phone number to contact yourselfs
1.00
Very Poor

juniqe.co.uk replies: 25/07/2019
Sorry to hear you had a bad experience with one of our carriers! Thanks for your feedback, we will look into alternatives and solutions to this problem. We are also pleased to see that one of our heroes has also already solved the problem for you!

Date of publication
22/07/2019
Date of order
15/07/2019
22/07/2019
Our daughter was looking for some animal posters for our grandsons play room. They were absolutely lovely and she cannot wait once they have been framed (she wanted to choice her own) to have them hung in the room.

We would highly recommend from the choice on offer, the quality of the product and the amazing quick delivery service.

Great customer service
5.00
Excellent

Date of publication
18/07/2019
Date of order
11/07/2019
18/07/2019
Loved them
5.00
Excellent

Date of publication
16/07/2019
Date of order
09/07/2019
16/07/2019
Fantastic product really pleased
Thankyou
5.00
Excellent

Date of publication
15/07/2019
Date of order
07/07/2019
15/07/2019
Quick service. Poster well packaged.
4.33
Good

juniqe.co.uk replies: 17/07/2019
Happy to hear you had a such a positive experience! See you back at JUNIQE soon!

Date of publication
13/07/2019
Date of order
06/07/2019
13/07/2019
Excellent packaging, arrived promptly
5.00
Excellent

Date of publication
12/07/2019
Date of order
28/06/2019
12/07/2019
Lovely framed initial which my grandson lived
5.00
Excellent

Date of publication
12/07/2019
Date of order
05/07/2019
12/07/2019
Superb.
5.00
Excellent

Date of publication
09/07/2019
Date of order
01/07/2019
09/07/2019
Excellent service
5.00
Excellent

Date of publication
04/07/2019
Date of order
27/06/2019
04/07/2019
I was so pleased to find the lovely art which has become a talking point with my visitors, who are going to browse your site with a view to buy something so different. The artist reminds me of a modern day Dali.
5.00
Excellent

juniqe.co.uk replies: 09/07/2019
From the artist, via JUNIQE, straight to you! We hope it gives you lifelong joy. :)

Date of publication
03/07/2019
Date of order
16/06/2019
03/07/2019
Easy ordering, super fast delivery.
5.00
Excellent

Date of publication
02/07/2019
Date of order
25/06/2019
02/07/2019
I or degree two cushions from Juniqe which were delivered promptly and were of excellent quality.
5.00
Excellent

Date of publication
23/06/2019
Date of order
16/06/2019
23/06/2019
Great
5.00
Excellent

Date of publication
23/06/2019
Date of order
16/04/2019
23/06/2019
Lovely product, great service
5.00
Excellent

Date of publication
23/06/2019
Date of order
16/06/2019
23/06/2019
Exactly as described and fast delivery
5.00
Excellent

Date of publication
23/06/2019
Date of order
16/06/2019
23/06/2019
Exactly as described and fast delivery
5.00
Excellent

Date of publication
23/06/2019
Date of order
08/04/2019
23/06/2019
Excellent service
5.00
Excellent

Date of publication
22/06/2019
Date of order
10/06/2019
22/06/2019
still waiting
1.00
Very Poor

juniqe.co.uk replies: 26/06/2019
We're sorry to hear it took a little longer than expected! It's great to see that you're our customer service already took care of you though. :) Hope to see back at JUNIQE soon!

Date of publication
21/06/2019
Date of order
03/04/2019
21/06/2019
Great customer service and huge range of art
5.00
Excellent

juniqe.co.uk

juniqe.co.uk was certified by Trusted Shops on 07/05/2018.

Contact
Köpenicker Straße 126
10179 Berlin
Germany
service@juniqe.com
juniqe.co.uk
Owner
Kollwitz Internet GmbH
Köpenicker Straße 126
10179 Berlin
Germany
Trade register
Amtsgericht Berlin (Charlottenburg) HRB 153916
Authorized representative
Marc Pohl
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with juniqe.co.uk in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

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