Certificate for juniqe.com

No. XD2AF5CAF26990742BE38EC6A169D0325
 

Approved on
05/12/2014
Valid until
04/12/2017
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for juniqe.com



Excellent

4.63/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 288 Trusted Shops reviews collected in the last 12 months.
Since registration, a total of 604 review have been collected.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Perfect
5.00
Excellent

Great shop, great quality, very fast delivery
5.00
Excellent

Le poster est arrivé un peu plié.
3.00
Fair

juniqe.com replies: 23/05/2017
Bonjour Sophie, nous sommes désolés que votre affiche soit arrivée endomagée. Le service client vient de vous contacter via mail pour vous trouver une solution le plus rapidement possible. Votre équipe JUNIQE.

Recommended
5.00
Excellent

very good
5.00
Excellent

we rock
5.00
Excellent

Great
5.00
Excellent

The picture I ordered was a few centimeters bigger than I ordered them, so they didn't fit into the frame I bought. I had to cut the picture into the right size. Very annoying.
3.00
Fair

juniqe.com replies: 11/05/2017
Hey there, so sorry to hear that the frames you purchased did not fit this time for your designs, please feel free to send an email to service@juniqe.com I promise that we will look after you and turn that frown upside down in no time! :-)

Quick delivery and very nice products
5.00
Excellent

great shop
5.00
Excellent

I recently placed an order for a framed and glassed poster and I had an exceptional experience with Juniqe. The communication was top notch, I received my item in perfect condition and it arrived earlier than anticipated. I cannot recommend Juniqe highly enough, and I look forward to my next experience with them.
5.00
Excellent

Beautiful picture, quick delivery
5.00
Excellent

Great assortment, great quality and great customer service
5.00
Excellent

Very helpful if there is an issue and high quality prints.
5.00
Excellent

Ich war sehr zufrieden. Sowohl mit der Ware als auch mit Rückgabeabwicklung
4.67
Excellent

Fantastic shoes I love it
5.00
Excellent

Great customer service and quick delivery.
4.67
Excellent

fast, quick, well prepped and good value for money.
5.00
Excellent

All the times I have ordered from Juniqe, my things have turned out as expectet and in fine quality.
5.00
Excellent

Bla bla bla
3.00
Fair

Both good and delivery are excellent and very satisfactory, however, where Juniqe excells is definitely the incredible customer service.
5.00
Excellent

Die Bilder geben auf der Homepage leider mehr her als im Original...Bin etwas enttäuscht.
3.67
Good

juniqe.com replies: 08/05/2017
Hey, danke für dein Feedback. Entschuldige, dass du nicht komplett zufrieden mit deinen Designs bist. So soll das natürlich nicht sein. Wenn ich dir irgendwie helfen kann, schicke mir gerne eine Mail an service@juniqe.de, dann würde ich mich darum kümmern. Beste Grüße!

Great product, fantastic customer service.

Problems with the first order were dealt with swiftly and courteously. Replacement order was sent out straight away but delivery partner (UPS) don't specify which day they'll attempt delivery. Had to travel to unfamiliar location to pick up the package when time allowed.
4.00
Good

Great customer service
4.67
Excellent

All perfect
5.00
Excellent

Thanks
5.00
Excellent

Good
3.67
Good

satisfied.
5.00
Excellent

I absolutely love the fit and feel of my T-shirts I will definitely make future purchases. Great and original designs; I love my dish towels as well.
5.00
Excellent

The goods were supposed to arrive in 5 to 7 days but it only took 3 days from them which was a really nice surprise. Good quality and great ideas, can only recommend.
5.00
Excellent

Everything perfect
5.00
Excellent

delivery could be most effective indicating tracking numbers at the first place
4.33
Good

top
5.00
Excellent

5 stars Recommended
5.00
Excellent

ordered twice, got nothing so far
1.33
Very Poor

juniqe.com replies: 28/04/2017
Hey there, so sorry to hear you've ordered twice with no success, we have already reached out to via email and looking forward to hearing back from you!

The print is identical as shown on the website, however, I expected the quality of paper to be bit higher.
4.67
Excellent

juniqe.com replies: 13/04/2017
Hey there, so sorry to hear that your designs have arrived and aren't exactly what you were hoping for. I have already reached out to you via email, looking forward to hearing back from you! :-)

Everything was ay okay
4.00
Good

Delivery was very fast and the customer service was very friendly
4.67
Excellent

Really great quality posters
5.00
Excellent

Very friendly and helpful customer service.
4.33
Good

juniqe.com

juniqe.com was certified by Trusted Shops on 05/12/2014.

Contact
Köpenicker Straße 126
10179 Berlin
Germany
marc@juniqe.com
juniqe.com

Owner
Kollwitz Internet GmbH
Köpenicker Straße 126
10179 Berlin
Germany
Trade register
Amtsgericht Berlin (Charlottenburg) HRB 153916
Authorized representative
Marc Pohl
More information about the Trusted Shops customer reviews
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with juniqe.com in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

Genuine customer reviews for more trust
Trusted Shops is the leading trust brand for online shopping in Europe. Trusted Shops perfoms automatic and manual checks on all reviews, because only genuine reviews really help customers to make the right purchasing decision.