Certificate for juniqe.com

No. XD2AF5CAF26990742BE38EC6A169D0325
 

Approved on
05/12/2014
Valid until
04/12/2018
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for juniqe.com



Excellent

4.53/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 183 Trusted Shops reviews collected in the last 12 months.
In total, juniqe.com has already collected 823 reviews.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Date of publication
24/07/2018
Date of order
10/07/2018
24/07/2018
Great service Nice goods.
Unfortunately goods were damaged on delivery, but the issue was resolved quickly with great care.
4.00
Good

juniqe.com replies: 07/08/2018
That's what we like to hear! Thank you for your feedback. :)

Date of publication
23/07/2018
Date of order
15/07/2018
23/07/2018
Sehr schnelle Lieferung Gerne wieder
5.00
Excellent

Date of publication
08/07/2018
Date of order
01/07/2018
08/07/2018
Very quick service and excellent product.recommendable.
5.00
Excellent

Date of publication
04/07/2018
Date of order
19/06/2018
04/07/2018
So happy to have discovered that amazing site with lots of fancy options for home decor. Great selection of artists at very good prices.
Definitely in love with juniqe :)
5.00
Excellent

juniqe.com replies: 07/08/2018
Thank you very much! <3

Date of publication
28/06/2018
Date of order
21/06/2018
28/06/2018
Everything was delivered as expected. Highly recommend.
5.00
Excellent

Date of publication
28/06/2018
Date of order
29/04/2018
28/06/2018
Beautiful art piece and very good customer service
4.67
Excellent

juniqe.com replies: 02/07/2018
Thank you very much! :)

Date of publication
28/06/2018
Date of order
22/04/2018
28/06/2018
Just amazing
5.00
Excellent

Date of publication
27/06/2018
Date of order
15/04/2018
27/06/2018
Everything excellent
5.00
Excellent

Date of publication
27/06/2018
Date of order
18/04/2018
27/06/2018
Nice job.
5.00
Excellent

Date of publication
27/06/2018
Date of order
24/04/2018
27/06/2018
Crazy story: I live in US, Juniqe doesn't deliver here, advised me to have order sent to friends in Sweden. PostNord in Sweden wouldn't deliver unless I signed (but I was here, not there), so Juniqe had to re-send from scratch, re-addressed, then my friends sent them to me in the original packages. A poster arrived torn and crumpled, towels in good shape.
3.67
Good

juniqe.com replies: 02/07/2018
Oh no! We are so sorry to hear about this half-way unsuccessful adventure. Not to worry though, our Customer Service Hero has already reached out to you to see if we can find a solution together. :)

Date of publication
22/06/2018
Date of order
15/06/2018
22/06/2018
Poster war geknickt und das Paket musste nachverpackt werden
3.33
Fair

juniqe.com replies: 02/07/2018
Oh wei, dass sollte so nicht sein! Es tut uns sehr leid, dass dein Paket beim Transport beschädigt wurde. Wir haben dich hierzu bereits separat angeschrieben - mit deinem Feedback können wir uns verbessern! :)

Date of publication
20/06/2018
Date of order
13/06/2018
20/06/2018
I haven’t opened my packages yet as they’re still at work, but wanted to fill this out so I stop getting emails. So far so good though. Sent the package a bit early and I couldn’t change my order though and it’ll probably too inconvenient for me to return it. Will try it out though
4.00
Good

juniqe.com replies: 02/07/2018
Thanks for your feedback! Please feel free to reach out to our Customer Service Heroes at service@juniqe.com, should there be absolutely anything that is not up to your standards. :)

Date of publication
15/06/2018
Date of order
12/03/2018
15/06/2018
Everything was good
5.00
Excellent

Date of publication
12/06/2018
Date of order
05/06/2018
12/06/2018
Real fast and neat. Prices a little high to my taste.
Thanks
4.67
Excellent

Date of publication
05/06/2018
Date of order
02/03/2018
05/06/2018
Nice painting, delivered on time, and if you have any question they reply real quick with usefull answers
4.33
Good

Date of publication
30/05/2018
Date of order
23/03/2018
30/05/2018
Everything was in order, which is all you need from a webshop.
4.00
Good

juniqe.com replies: 02/07/2018
Many thanks. :)

Date of publication
26/05/2018
Date of order
25/03/2018
26/05/2018
I had purchased previously from this site but unfortunately this time my poster was completely destroyed on arrival
1.00
Very Poor

juniqe.com replies: 28/05/2018
This really should not be so! We are sorry that your poster did not arrive safely with you and have immediately reached out to you, we are confident we can find a solution together. :)

Date of publication
25/05/2018
Date of order
04/03/2018
25/05/2018
Gcc
4.00
Good

Date of publication
25/05/2018
Date of order
04/03/2018
25/05/2018
Excellent
5.00
Excellent

Date of publication
25/05/2018
Date of order
10/05/2018
25/05/2018
Not arrive ....
1.00
Very Poor

juniqe.com replies: 28/05/2018
We are terribly sorry, to hear that you are still waiting on your awesome design! We promise that we do not wish to keep you waiting on purpose. Customer Service has reached out to with a few solutions, we look forward to fixing this for you! :) Please also check your spam folder in case our emails land there.

Date of publication
04/05/2018
Date of order
25/04/2018
04/05/2018
Delivery is very poor. Ordered on 25-4. Still waiting for my product 4-5. Please contact me
1.00
Very Poor

juniqe.com replies: 16/05/2018
We are sorry that your package was lost in transit - this is certainly not our standard and all the happier we are to know that our Customer Service Hero took good care of you! Please don't hesitate to get in touch, should you have any other questions! :)

Date of publication
19/04/2018
Date of order
17/02/2018
19/04/2018
everything went well
5.00
Excellent

Date of publication
18/04/2018
Date of order
18/02/2018
18/04/2018
Still happy with the overall experience :)
Still able to find the fashion items but pleeeeease bring back the fashion section on the website, it would make everything much easier :)
4.00
Good

Date of publication
18/04/2018
Date of order
11/04/2018
18/04/2018
Sehr schnelle Lieferung, alles funktioniert reibungslos
5.00
Excellent

juniqe.com replies: 30/04/2018
So soll es auch immer sein! :)

Date of publication
18/04/2018
Date of order
19/02/2018
18/04/2018
Great
5.00
Excellent

Date of publication
18/04/2018
Date of order
07/02/2018
18/04/2018
The product arrived in time and the customer service was really nice
5.00
Excellent

Date of publication
17/04/2018
Date of order
08/04/2018
17/04/2018
We received the product we ordered in a few days. Quality of the picture is really good.
5.00
Excellent

juniqe.com replies: 30/04/2018
That's what we like to hear! :)

Date of publication
16/04/2018
Date of order
28/11/2017
16/04/2018
Amazing
5.00
Excellent

Date of publication
13/04/2018
Date of order
09/10/2017
13/04/2018
extremst nice and helpful customer service.
5.00
Excellent

Date of publication
09/04/2018
Date of order
02/04/2018
09/04/2018
Excellent quality. Super friendly and helpful customer service.
5.00
Excellent

juniqe.com replies: 13/04/2018
Thank you very much! We have forwarded your kind words. :)

Date of publication
22/03/2018
Date of order
10/01/2018
22/03/2018
I got the Whales shower curtain. Everyone tells me it is the best one they have ever seen. I think I'll buy a couple more as presents for friends whenever it comes up. Cheers.
4.67
Excellent

juniqe.com replies: 26/03/2018
That's wonderful! Thanks! :D

Date of publication
22/03/2018
Date of order
06/01/2018
22/03/2018
everything was perfect
5.00
Excellent

Date of publication
22/03/2018
Date of order
11/01/2018
22/03/2018
Servizio ottimo e puntuale.
5.00
Excellent

Date of publication
22/03/2018
Date of order
15/01/2018
22/03/2018
Fast delivery, products as promised :)
5.00
Excellent

Date of publication
22/03/2018
Date of order
26/01/2018
22/03/2018
Great allround experience, would recommend these guys to anyone looking for fun art and great service
5.00
Excellent

juniqe.com replies: 26/03/2018
Thank you very much! :)

Date of publication
22/03/2018
Date of order
12/01/2018
22/03/2018
Very good
5.00
Excellent

Date of publication
22/03/2018
Date of order
22/01/2018
22/03/2018
Simply perfect.
5.00
Excellent

Date of publication
22/03/2018
Date of order
20/01/2018
22/03/2018
Reasonable shipping rates and efficient service, product (fleece throw) is of good quality.
4.00
Good

juniqe.com replies: 26/03/2018
Thank you! Please don't hesitate to let us know, should there be anything that is not up to your standards. :)

Date of publication
22/03/2018
Date of order
07/01/2018
22/03/2018
Todo perfecto.
5.00
Excellent

Date of publication
22/03/2018
Date of order
11/01/2018
22/03/2018
everything went perfect
5.00
Excellent

juniqe.com

juniqe.com was certified by Trusted Shops on 05/12/2014.

Contact
Köpenicker Straße 126
10179 Berlin
Germany
marc@juniqe.com
juniqe.com
Owner
Kollwitz Internet GmbH
Köpenicker Straße 126
10179 Berlin
Germany
Trade register
Amtsgericht Berlin (Charlottenburg) HRB 153916
Authorized representative
Marc Pohl
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with juniqe.com in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

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