Certificate for juniqe.com

No. XD2AF5CAF26990742BE38EC6A169D0325
 

Approved on
05/12/2014
Valid until
04/12/2019
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for juniqe.com



Excellent

4.61/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 226 Trusted Shops reviews collected in the last 12 months.
In total, juniqe.com has already collected 1,049 reviews.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Date of publication
14/08/2019
Date of order
07/08/2019
14/08/2019
I did not receive my order. The customer support is not answering and there are no phone number.

I will cancel my order and find some more professional platform.
1.00
Very Poor

Date of publication
05/08/2019
Date of order
29/07/2019
05/08/2019
Excellent, as always.
5.00
Excellent

Date of publication
21/07/2019
Date of order
07/07/2019
21/07/2019
Good deliver service and products as expected.
5.00
Excellent

Date of publication
17/07/2019
Date of order
10/07/2019
17/07/2019
Everything was great just please start shipping internationally.
5.00
Excellent

Date of publication
09/07/2019
Date of order
02/07/2019
09/07/2019
everything perfect
5.00
Excellent

Date of publication
08/07/2019
Date of order
26/06/2019
08/07/2019
Personal costumer service and high quality products
5.00
Excellent

Date of publication
26/06/2019
Date of order
18/06/2019
26/06/2019
Good and fast business service. Thank you Dweizel.
5.00
Excellent

Date of publication
24/06/2019
Date of order
13/06/2019
24/06/2019
beautiful design
prompt delivery
5.00
Excellent

Date of publication
23/06/2019
Date of order
20/05/2019
23/06/2019
Products received as planned, on time and as expected.
5.00
Excellent

Date of publication
21/06/2019
Date of order
02/04/2019
21/06/2019
Great
5.00
Excellent

Date of publication
21/06/2019
Date of order
05/04/2019
21/06/2019
Love de products Excellent service
5.00
Excellent

Date of publication
21/06/2019
Date of order
02/04/2019
21/06/2019
Niet slecht, alleen jammer dat de posters een witte rand eromheen hebben. In alle fotolijstjes waar je ze in doet zie je witte rand. Was beter geweest als ze aflopend geprint waren. Zeker als je passepartout heb die niet perfect wit is dan staat het erg lelijk. Dus dat is wel groot minpunt. Shop en levering verder prima
3.33
Fair

juniqe.com replies: 26/06/2019
Het spijt ons dat de posters niet helemaal pasten. Bedankt voor je feedback. Mocht je het willen, neem anders een kijkje in ons retourencentrum voor een oplossing die je hopelijk weer blij kan maken met je bestelling!

Date of publication
13/06/2019
Date of order
23/05/2019
13/06/2019
Kleine Delle am Rahmen, aber fast nicht zu sehen
4.67
Excellent

Date of publication
12/06/2019
Date of order
04/06/2019
12/06/2019
I sent an e mail with some questions and I am still waiting for a response.
.
3.67
Good

juniqe.com replies: 17/06/2019
We are sorry for the delay in response, but happy to see that one of our ~Customer Service Agents already took care of you!

Date of publication
31/05/2019
Date of order
24/05/2019
31/05/2019
super fast and really good quality
5.00
Excellent

Date of publication
28/05/2019
Date of order
21/05/2019
28/05/2019
every time again
5.00
Excellent

Date of publication
21/05/2019
Date of order
30/03/2019
21/05/2019
Everything ok
5.00
Excellent

Date of publication
21/05/2019
Date of order
23/03/2019
21/05/2019
Really happy with my prints and can't fault the service from Junique
5.00
Excellent

Date of publication
21/05/2019
Date of order
10/03/2019
21/05/2019
Customer Services were excellent.
The frame was broken. Junique delivered an new one. We love pur picture. thank you.
4.33
Good

juniqe.com replies: 11/06/2019
We are sorry to hear that your frame arrived broken, but all the happier to hear it was already solved by our dear Customer Service team! Hope to see you soon again with us. :)

Date of publication
20/05/2019
Date of order
17/03/2019
20/05/2019
We recieved one piece with a little damage in the glas. But the costumer service was great. We got a new piece delivered at home a few days later.
Would recommend this shop to everyone Great service and great products
4.67
Excellent

juniqe.com replies: 11/06/2019
Oh no! We are truly sorry that your artpiece did not make it to you safely - it was not our intention. All the happier we are to know that our Customer Service has already taken care of you and acted upon your wishes! We hope you love your design. :)

Date of publication
20/05/2019
Date of order
04/03/2019
20/05/2019
Alles top
5.00
Excellent

Date of publication
20/05/2019
Date of order
18/03/2019
20/05/2019
always a good experience and still very satisfied with quality/price and delivery.
5.00
Excellent

Date of publication
20/05/2019
Date of order
10/03/2019
20/05/2019
Super quality and deliver
5.00
Excellent

Date of publication
20/05/2019
Date of order
24/03/2019
20/05/2019
Excellent product, beautiful pictures. Delivered promptly and safely packaged.
5.00
Excellent

Date of publication
20/05/2019
Date of order
25/03/2019
20/05/2019
Very good customer service
4.33
Good

juniqe.com replies: 11/06/2019
Happy to hear you had such a positive experience with our customer service!

Date of publication
20/05/2019
Date of order
20/03/2019
20/05/2019
Everything was fine
5.00
Excellent

Date of publication
20/05/2019
Date of order
14/03/2019
20/05/2019
All great
5.00
Excellent

Date of publication
20/05/2019
Date of order
12/03/2019
20/05/2019
Prints arrived damaged. Nothing to do with the transit. Sent damaged which is inexcusable.
3.00
Fair

juniqe.com replies: 11/06/2019
So sorry to hear your order arrived damaged! I'd like to advise you to go to our website, look up the returns-center, enter what happened and upload pictures of the damage. Our returns-center will offer you a range of options to make you happy again with ordering at JUNIQE!

Date of publication
20/05/2019
Date of order
10/03/2019
20/05/2019
Had only great experiences with Junique. Shipping can be a bit slow but that's basically due to everything being made to order. I have no complaints.
5.00
Excellent

Date of publication
20/05/2019
Date of order
11/03/2019
20/05/2019
Delivery was fast, communication clear and also fast, goods delivered and intact :)
5.00
Excellent

Date of publication
20/05/2019
Date of order
21/03/2019
20/05/2019
Tutto tutto bene
5.00
Excellent

Date of publication
19/05/2019
Date of order
12/05/2019
19/05/2019
very good service
5.00
Excellent

Date of publication
15/05/2019
Date of order
30/04/2019
15/05/2019
I ordered 3 frames poster on 30th May. The delivery should be in 4/5 working.
After 15 days we don’t have it yet and we don’t have any information ( I send an email 6 days ago asking for my order).
1.67
Poor

juniqe.com replies: 11/06/2019
We're sorry to hear it took a little longer than expected! It's great to see that you're our customer service already took good care of you though. :) Hope to see back at JUNIQE soon!

Date of publication
13/05/2019
Date of order
06/05/2019
13/05/2019
Only 2 days of delay in shipmement
4.67
Excellent

juniqe.com replies: 11/06/2019
We're sorry to hear it took a little longer than expected. :) Thank you for your feedback and hope to see back at JUNIQE soon despite these troubles!

Date of publication
12/05/2019
Date of order
05/05/2019
12/05/2019
great
5.00
Excellent

Date of publication
08/05/2019
Date of order
28/04/2019
08/05/2019
I am impressed. super fast delivery of high quality prints. I would always order again.


Ich bin absolut beeindruckt, von der Qualitaet der Drucke und Schnelligkeit der Awicklung. Bestelle gerne wieder.
5.00
Excellent

Date of publication
03/05/2019
Date of order
20/02/2019
03/05/2019
jzhnb
3.00
Fair

Date of publication
02/05/2019
Date of order
22/02/2019
02/05/2019
Quick delivery and great pictures
4.00
Good

juniqe.com replies: 03/05/2019
Glad to see that everything went the way we designed it. :) Thank you for your feedback and have see you hopefully soon!

Date of publication
01/05/2019
Date of order
06/02/2019
01/05/2019
Ware super. Lieferung perfekt.
5.00
Excellent

Date of publication
01/05/2019
Date of order
01/02/2019
01/05/2019
Everything went fine in my two orders, reasonable delivery time. I did not need to contact customer service no did I try to submit a return, so my customer service rating is meaningless.
5.00
Excellent

juniqe.com

juniqe.com was certified by Trusted Shops on 05/12/2014.

Contact
Köpenicker Straße 126
10179 Berlin
Germany
service@juniqe.com
juniqe.com
Owner
Kollwitz Internet GmbH
Köpenicker Straße 126
10179 Berlin
Germany
Trade register
Amtsgericht Berlin (Charlottenburg) HRB 153916
Authorized representative
Marc Pohl
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with juniqe.com in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

Genuine customer reviews for more trust
Trusted Shops is the leading trust brand for online shopping in Europe. Trusted Shops perfoms automatic and manual checks on all reviews, because only genuine reviews really help customers to make the right purchasing decision.