Certificate for juniqe.com

No. XD2AF5CAF26990742BE38EC6A169D0325
 

Approved on
05/12/2014
Valid until
04/12/2018
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for juniqe.com



Excellent

4.63/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 238 Trusted Shops reviews collected in the last 12 months.
Since registration, a total of 772 review have been collected.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Date of publication
19/02/2018
Date of order
11/12/2017
19/02/2018
Great variety and delivery on time
5.00
Excellent

Date of publication
19/02/2018
Date of order
10/12/2017
19/02/2018
customer care was slow but thorough and comprehensive
3.00
Fair

Date of publication
19/02/2018
Date of order
27/12/2017
19/02/2018
Quickly
5.00
Excellent

Date of publication
19/02/2018
Date of order
11/12/2017
19/02/2018
1st delivery : my items were crushed in the pack. And it was a Christmas gift.
Customer service sent me again the items for free, that's nice but I couldn't give it on Christmas as expected.
3.67
Good

Date of publication
18/02/2018
Date of order
11/12/2017
18/02/2018
Great thanks
5.00
Excellent

Date of publication
18/02/2018
Date of order
10/12/2017
18/02/2018
My first poster arrived damaged and so I have given a lower score for delivery. The customer service was excellent and they did send me another one which I love.
4.33
Good

Date of publication
18/02/2018
Date of order
02/02/2018
18/02/2018
Everything fine
5.00
Excellent

Date of publication
17/02/2018
Date of order
10/02/2018
17/02/2018
Speedy delivery, nice quality.
Will come back
5.00
Excellent

Date of publication
17/02/2018
Date of order
10/12/2017
17/02/2018
Very good service
5.00
Excellent

Date of publication
17/02/2018
Date of order
23/12/2017
17/02/2018
Wonderfull
5.00
Excellent

Date of publication
17/02/2018
Date of order
11/12/2017
17/02/2018
Very good
5.00
Excellent

Date of publication
16/02/2018
Date of order
18/12/2017
16/02/2018
Great quality posters and fast delivery
5.00
Excellent

Date of publication
16/02/2018
Date of order
30/12/2017
16/02/2018
No problems. Items as described.
4.00
Good

Date of publication
16/02/2018
Date of order
28/12/2017
16/02/2018
Excellent quality, excellent service, excellent art to choose from Thank you, juniqe
5.00
Excellent

Date of publication
16/02/2018
Date of order
16/12/2017
16/02/2018
good service, all things allright
5.00
Excellent

Date of publication
16/02/2018
Date of order
14/12/2017
16/02/2018
The shipment had a problem but after I contacted the customer service, everything worked out fine.
4.33
Good

Date of publication
12/02/2018
Date of order
05/02/2018
12/02/2018
Perfect
5.00
Excellent

Date of publication
11/02/2018
Date of order
03/02/2018
11/02/2018
Alles jut 3
5.00
Excellent

Date of publication
09/02/2018
Date of order
16/01/2018
09/02/2018
You don't ship to US, ridiculous
1.00
Very Poor

juniqe.com replies: 14/02/2018
We are sorry to have to dissappoint you at this moment - we are most definitely working on reaching all corners of the Earth! :) You can find more information about the countries we currently ship to (all over Europe) in our FAQs. If you have a friend or family member in one of the countries we ship to, maybe it would be a good solution to have them ship over our art pieces to you!

Date of publication
05/02/2018
Date of order
29/01/2018
05/02/2018
Excellent selection of notebook, fast and professional delivery
5.00
Excellent

Date of publication
05/02/2018
Date of order
29/01/2018
05/02/2018
A very original and decorative image I love it Really creative work and good website I recommend it
5.00
Excellent

juniqe.com replies: 06/02/2018
Thank you for your kind words! We look forward to welcoming you back with us soon.

Date of publication
05/02/2018
Date of order
19/01/2018
05/02/2018
Everything was excellet
5.00
Excellent

Date of publication
05/02/2018
Date of order
29/01/2018
05/02/2018
- everything went great thanks for the quick delivery and the good customer service :-)
5.00
Excellent

Date of publication
04/02/2018
Date of order
14/01/2018
04/02/2018
Love the website and ideas, made the whole process fun. Pictures look great. The quality of one of them is not as good as I had hoped but still fine to put up.
4.67
Excellent

juniqe.com replies: 06/02/2018
We are only ever happy if you are completely satisfied with your order. Please don't hesitate to get in touch if you feel that something is not up to your standard - service@juniqe.com - we will be glad to take a closer look :)

Date of publication
01/02/2018
Date of order
16/01/2018
01/02/2018
I had problems with the delivery because Junique had not inform his partner DHL about my complete adress, and I had to call them to solve it.
4.00
Good

Date of publication
28/01/2018
Date of order
04/01/2018
28/01/2018
Empfehlenswert
5.00
Excellent

Date of publication
24/01/2018
Date of order
12/11/2017
24/01/2018
My order arrived as expected and Junique notified me that my order was complete and on its way. I appreciate that the website is easy to navigate and is available in English. Junique followed up after my order arrived to ensure I was happy with everything.
5.00
Excellent

juniqe.com replies: 26/01/2018
That's the way it should always be. :)

Date of publication
23/01/2018
Date of order
25/11/2017
23/01/2018
good
5.00
Excellent

Date of publication
22/01/2018
Date of order
27/11/2017
22/01/2018
Super posters
4.67
Excellent

Date of publication
22/01/2018
Date of order
15/01/2018
22/01/2018
great
5.00
Excellent

Date of publication
22/01/2018
Date of order
24/11/2017
22/01/2018
Everything arrived on time, quality good as usual.
5.00
Excellent

Date of publication
22/01/2018
Date of order
26/11/2017
22/01/2018
Thanks a lot
5.00
Excellent

Date of publication
22/01/2018
Date of order
03/11/2017
22/01/2018
Perfect
5.00
Excellent

Date of publication
21/01/2018
Date of order
26/11/2017
21/01/2018
Nice
5.00
Excellent

Date of publication
21/01/2018
Date of order
24/11/2017
21/01/2018
Good quality/price ratio
4.00
Good

Date of publication
21/01/2018
Date of order
24/11/2017
21/01/2018
Interesting art. A bit pricy given that it is a common household item but at least it is safe and good quality prints.
4.67
Excellent

juniqe.com replies: 26/01/2018
Thank you for your feedback. We are constantly trying to create a good balance between a great price, excellent quality and fair rewarding of our artists! :)

Date of publication
20/01/2018
Date of order
26/11/2017
20/01/2018
Great service but not great quality of everything
4.33
Good

juniqe.com replies: 26/01/2018
We are sorry to hear that your order did not match your expectations - please let us know at service@juniqe.com and we will be glad to take a close look for you. We are only content when you are completely happy with your JUNIQE art pieces. :)

Date of publication
20/01/2018
Date of order
12/11/2017
20/01/2018
Had a wonderful december
5.00
Excellent

Date of publication
20/01/2018
Date of order
07/01/2018
20/01/2018
I bought posters at a competitor site the same day. The competitor goods arrived one week earlier
3.67
Good

juniqe.com replies: 26/01/2018
Thank you for your feedback! As we produce all of our items on demand, it can sometimes take a little while for your art pieces to be fully produced for you and shipped to your door - that's how you know you are getting something special. Of course, we always try to make your waiting times as short as possible! :)

Date of publication
20/01/2018
Date of order
23/11/2017
20/01/2018
Delivery has always functioned well. The products ordered have mostly been of good quality. Only last time, when I ordered an art canvas, its colors were unfortunately not the same than in the picture.
4.00
Good

juniqe.com replies: 26/01/2018
Due to different monitor settings, it can occasionally happen that the colours do not match 100% - should there be a quality issue or if you are not completely satisfied with your order, please write our customer service a message at service@juniqe.com and we will be glad to paint a smile on your face once more. :)

juniqe.com

juniqe.com was certified by Trusted Shops on 05/12/2014.

Contact
Köpenicker Straße 126
10179 Berlin
Germany
marc@juniqe.com
juniqe.com

Owner
Kollwitz Internet GmbH
Köpenicker Straße 126
10179 Berlin
Germany
Trade register
Amtsgericht Berlin (Charlottenburg) HRB 153916
Authorized representative
Marc Pohl
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with juniqe.com in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

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