Certificate for juniqe.com

No. XD2AF5CAF26990742BE38EC6A169D0325
 

Approved on
05/12/2014
Valid until
04/12/2018
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for juniqe.com



Excellent

4.63/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 228 Trusted Shops reviews collected in the last 12 months.
Since registration, a total of 802 review have been collected.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Date of publication
19/04/2018
Date of order
17/02/2018
19/04/2018
everything went well
5.00
Excellent

Date of publication
18/04/2018
Date of order
18/02/2018
18/04/2018
Still happy with the overall experience :)
Still able to find the fashion items but pleeeeease bring back the fashion section on the website, it would make everything much easier :)
4.00
Good

Date of publication
18/04/2018
Date of order
11/04/2018
18/04/2018
Sehr schnelle Lieferung, alles funktioniert reibungslos
5.00
Excellent

Date of publication
18/04/2018
Date of order
19/02/2018
18/04/2018
Great
5.00
Excellent

Date of publication
18/04/2018
Date of order
07/02/2018
18/04/2018
The product arrived in time and the customer service was really nice
5.00
Excellent

Date of publication
17/04/2018
Date of order
08/04/2018
17/04/2018
We received the product we ordered in a few days. Quality of the picture is really good.
5.00
Excellent

Date of publication
16/04/2018
Date of order
28/11/2017
16/04/2018
Amazing
5.00
Excellent

Date of publication
13/04/2018
Date of order
09/10/2017
13/04/2018
extremst nice and helpful customer service.
5.00
Excellent

Date of publication
09/04/2018
Date of order
02/04/2018
09/04/2018
Excellent quality. Super friendly and helpful customer service.
5.00
Excellent

juniqe.com replies: 13/04/2018
Thank you very much! We have forwarded your kind words. :)

Date of publication
22/03/2018
Date of order
10/01/2018
22/03/2018
I got the Whales shower curtain. Everyone tells me it is the best one they have ever seen. I think I'll buy a couple more as presents for friends whenever it comes up. Cheers.
4.67
Excellent

juniqe.com replies: 26/03/2018
That's wonderful! Thanks! :D

Date of publication
22/03/2018
Date of order
06/01/2018
22/03/2018
everything was perfect
5.00
Excellent

Date of publication
22/03/2018
Date of order
11/01/2018
22/03/2018
Servizio ottimo e puntuale.
5.00
Excellent

Date of publication
22/03/2018
Date of order
15/01/2018
22/03/2018
Fast delivery, products as promised :)
5.00
Excellent

Date of publication
22/03/2018
Date of order
26/01/2018
22/03/2018
Great allround experience, would recommend these guys to anyone looking for fun art and great service
5.00
Excellent

juniqe.com replies: 26/03/2018
Thank you very much! :)

Date of publication
22/03/2018
Date of order
12/01/2018
22/03/2018
Very good
5.00
Excellent

Date of publication
22/03/2018
Date of order
22/01/2018
22/03/2018
Simply perfect.
5.00
Excellent

Date of publication
22/03/2018
Date of order
20/01/2018
22/03/2018
Reasonable shipping rates and efficient service, product (fleece throw) is of good quality.
4.00
Good

juniqe.com replies: 26/03/2018
Thank you! Please don't hesitate to let us know, should there be anything that is not up to your standards. :)

Date of publication
22/03/2018
Date of order
07/01/2018
22/03/2018
Todo perfecto.
5.00
Excellent

Date of publication
22/03/2018
Date of order
11/01/2018
22/03/2018
everything went perfect
5.00
Excellent

Date of publication
22/03/2018
Date of order
26/02/2018
22/03/2018
poster were perfect
5.00
Excellent

juniqe.com replies: 26/03/2018
Hooray! Thank you. :)

Date of publication
19/03/2018
Date of order
04/03/2018
19/03/2018
Good
4.00
Good

Date of publication
17/03/2018
Date of order
09/03/2018
17/03/2018
Fast and efficient service
Thank you
5.00
Excellent

Date of publication
14/03/2018
Date of order
06/03/2018
14/03/2018
Wauw Great designers, and was superised by how well different items are being made. In terms of delivery, one way, feels like suprises receiving a bigger order in different shipments. But practicaly it would be nice to wait a little bit more and receiving all at once.
4.67
Excellent

Date of publication
13/03/2018
Date of order
06/03/2018
13/03/2018
It was a pleasure to buy at juniqe.com
4.00
Good

juniqe.com replies: 15/03/2018
It was a pleasure to have you - please come back soon! We'll be glad to welcome you once more.

Date of publication
07/03/2018
Date of order
17/02/2018
07/03/2018
No issues so far.
4.00
Good

Date of publication
04/03/2018
Date of order
25/02/2018
04/03/2018
Great everything
5.00
Excellent

Date of publication
27/02/2018
Date of order
13/02/2018
27/02/2018
Lange Wartezeit auf 2. Artikel. Unklar ob er überhaupt noch kommt, da bei 1. Artikel dabeistand, die Lieferung sei vollständig...gerahmtes Poster sehr instabil, billiger Rahmen, verwindet sich, Poster gewellt...anderes Poster kam mit kleinem Aufdruck, der beim Bestellen nicht sichtbar war. Seite konnte soweit nicht vergrößert werden, um das zu entziffern, stand auch im Text nicht dabei
2.67
Fair

juniqe.com replies: 12/03/2018
Oh, das hätte so natürlich nicht passieren dürfen, schließlich wollen wir dich mit unserer Qualität überzeugen. Wenn du dich in so einem Fall an den Kundenservice mit einem Bild wendest, werden sie ihr bestes geben, das wieder gut zu machen.

Date of publication
27/02/2018
Date of order
19/02/2018
27/02/2018
Very good
5.00
Excellent

Date of publication
23/02/2018
Date of order
31/01/2018
23/02/2018
The order take a week longer to arrive that expected. I was not in hurry so any probem for me but i will suggest them if they say a week that it will be 1 week at the and. The package was perfect and the product as expected so pretty happy with the order.

Thanks
3.67
Good

juniqe.com replies: 12/03/2018
We are really sorry, that your package did not arrive as promised. This certainly does not reflect the standard that we set for ourselves. We are very thankful for your feedback as this is incredibly helpful for us to optimise our service to you! How else are we eventually going to rule the world? ;)

Date of publication
21/02/2018
Date of order
14/02/2018
21/02/2018
everything was perfect
5.00
Excellent

Date of publication
19/02/2018
Date of order
11/12/2017
19/02/2018
Great variety and delivery on time
5.00
Excellent

Date of publication
19/02/2018
Date of order
10/12/2017
19/02/2018
customer care was slow but thorough and comprehensive
3.00
Fair

juniqe.com replies: 12/03/2018
We are sorry to hear you had to wait a little longer than usual to receive a response from us - we promise that this is not our standard, and usually have the avalanche of emails under much better control. As we could not find any contact in the history, here is our email for future reference: service@juniqe.com. We look forward to welcoming you back with us again soon! :)

Date of publication
19/02/2018
Date of order
27/12/2017
19/02/2018
Quickly
5.00
Excellent

Date of publication
19/02/2018
Date of order
11/12/2017
19/02/2018
1st delivery : my items were crushed in the pack. And it was a Christmas gift.
Customer service sent me again the items for free, that's nice but I couldn't give it on Christmas as expected.
3.67
Good

juniqe.com replies: 12/03/2018
We are so sorry to hear that your package did not make it safely to you for Christmas - this is certainly not out standard and we have reached out to you with an email. :)

Date of publication
18/02/2018
Date of order
11/12/2017
18/02/2018
Great thanks
5.00
Excellent

Date of publication
18/02/2018
Date of order
10/12/2017
18/02/2018
My first poster arrived damaged and so I have given a lower score for delivery. The customer service was excellent and they did send me another one which I love.
4.33
Good

juniqe.com replies: 12/03/2018
Thank you for your feedback! We are glad that our Customer Service could help you out speedily! :)

Date of publication
18/02/2018
Date of order
02/02/2018
18/02/2018
Everything fine
5.00
Excellent

Date of publication
17/02/2018
Date of order
10/02/2018
17/02/2018
Speedy delivery, nice quality.
Will come back
5.00
Excellent

juniqe.com replies: 12/03/2018
Until next time! :)

Date of publication
17/02/2018
Date of order
10/12/2017
17/02/2018
Very good service
5.00
Excellent

Date of publication
17/02/2018
Date of order
23/12/2017
17/02/2018
Wonderfull
5.00
Excellent

juniqe.com

juniqe.com was certified by Trusted Shops on 05/12/2014.

Contact
Köpenicker Straße 126
10179 Berlin
Germany
marc@juniqe.com
juniqe.com
Owner
Kollwitz Internet GmbH
Köpenicker Straße 126
10179 Berlin
Germany
Trade register
Amtsgericht Berlin (Charlottenburg) HRB 153916
Authorized representative
Marc Pohl
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with juniqe.com in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

Genuine customer reviews for more trust
Trusted Shops is the leading trust brand for online shopping in Europe. Trusted Shops perfoms automatic and manual checks on all reviews, because only genuine reviews really help customers to make the right purchasing decision.