Certificate for couturekingdom.co.uk

No. XD2E748A61F5477EBBBF46461E8169C76
 

Approved on
26/06/2015
Valid until
25/06/2020
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for couturekingdom.co.uk



Excellent

4.86/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 223 Trusted Shops reviews collected in the last 12 months.
In total, couturekingdom.co.uk has already collected 1,006 reviews.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Date of publication
17/01/2020
Date of order
17/01/2020
17/01/2020
The item came the next day and was very high quality - very pleased
5.00
Excellent

Date of publication
17/01/2020
Date of order
17/01/2020
17/01/2020
Order was received very quickly and the packaging was better than any high street jewellers, perfect for a present. Very pleased with the necklace itself.
5.00
Excellent

Date of publication
16/01/2020
Date of order
16/01/2020
16/01/2020
Great service nicely wrapped quick del and will shop again
5.00
Excellent

Date of publication
15/01/2020
Date of order
15/01/2020
15/01/2020
When I opened the package I realised I had ordered the wrong item
I followed the online returns procedure, received a reply the next day (I submitted on a Sunday), detailing action to take. I returned my item and received the item I should have ordered within 2 days.
Fantastic, hassle free customer service.
I will also add that the packaging of the item is really great.
5.00
Excellent

Date of publication
13/01/2020
Date of order
13/01/2020
13/01/2020
Love the bracelet exactly as seen in the photo. Delivery was fast and was well packed so it doesn’t get damaged. Definitely be ordering from this website again
5.00
Excellent

Date of publication
13/01/2020
Date of order
13/01/2020
13/01/2020
Easy to order & super quick delivery. Packaging on each item is excellent & I will be very happy to give this as a gift.
5.00
Excellent

Date of publication
12/01/2020
Date of order
12/01/2020
12/01/2020
Had no problems with delivery and recieved the right products. However my items came in jewellery boxes but werent presented like jewellery they were in plastic bags, this was very disappointing.
4.33
Good

Date of publication
12/01/2020
Date of order
12/01/2020
12/01/2020
Amazing service and I absolutely love my earrings
5.00
Excellent

Date of publication
12/01/2020
Date of order
10/01/2020
12/01/2020
Beautiful product.
5.00
Excellent

Date of publication
09/01/2020
Date of order
09/01/2020
09/01/2020
Beautiful Disney jewellery
Very good quality items
No delays good communication via emails
5.00
Excellent

Date of publication
09/01/2020
Date of order
09/01/2020
09/01/2020
I ordered 4 pairs of earrings and 2 of the 4 pairs were not secure when they arrived which means that they actually fell out while I was wearing them. The connotations with the earrings are really important to us and therefore I didn’t want to return them. I got in contact and unfortunately, because they were in the Boxing Day sale, I couldn’t change them for new ones. Slightly disappointing.
4.00
Good

Date of publication
09/01/2020
Date of order
07/01/2020
09/01/2020
Fantastic service, item arrived quick, quality was excellent and great price
5.00
Excellent

Date of publication
07/01/2020
Date of order
06/01/2020
07/01/2020
Excellent service
5.00
Excellent

Date of publication
06/01/2020
Date of order
06/01/2020
06/01/2020
........abc
5.00
Excellent

Date of publication
06/01/2020
Date of order
06/01/2020
06/01/2020
Very happy with perchase
5.00
Excellent

Date of publication
06/01/2020
Date of order
06/01/2020
06/01/2020
Really impressed with the speed of delivery and sale price of these items. Excellent quality and really pleased with everything about my shopping experience. Would definitely recommend.
5.00
Excellent

Date of publication
06/01/2020
Date of order
06/01/2020
06/01/2020
My purchase was even nicer when it arrived. Delivery was super quick and communication was maintained through the process. I know I can always rely on couture kingdom to deliver
5.00
Excellent

Date of publication
02/01/2020
Date of order
02/01/2020
02/01/2020
Fantastic service for a beautiful piece. The little love heart sweets were such a lovely touch as well.
Will definitely be ordering some more lovely pieces.
5.00
Excellent

Date of publication
31/12/2019
Date of order
31/12/2019
31/12/2019
The delivery is very quickly. Wonderful ring and earrings Disney jewellery. I would order again. High quality. Thank you
5.00
Excellent

Date of publication
30/12/2019
Date of order
30/12/2019
30/12/2019
I absolutely love my until the last petal falls bracelet. It is absolutely stunning. High quality, beautiful, well made Could not be happier. I love my Lumiere earrings too.
5.00
Excellent

Date of publication
24/12/2019
Date of order
24/12/2019
24/12/2019
Site très sérieux. Le colis était impeccable. Le service client est très réactif. Parfait
4.33
Good

Date of publication
19/12/2019
Date of order
19/12/2019
19/12/2019
I had a really good experience with Couture Kingdom, will definitely be buying more from them in the future The bagel I bought was so beautiful, and exactly what was on the promotional picture
5.00
Excellent

Date of publication
18/12/2019
Date of order
18/12/2019
18/12/2019
This company were amazing I placed a very last minute order in the middle of a December night and received it within 48 hours I emailed them as I was anxious it wouldn’t arrive in time and the response I received was prompt, polite and reassuring
The item itself was perfect, well packaged and quality The recipient needless to say loved it A big thank you
5.00
Excellent

Date of publication
18/12/2019
Date of order
18/12/2019
18/12/2019
Amazing products as always
5.00
Excellent

Date of publication
16/12/2019
Date of order
16/12/2019
16/12/2019
Perfect
5.00
Excellent

Date of publication
16/12/2019
Date of order
16/12/2019
16/12/2019
Love the Mickey Mouse earrings, my Niece is going to love (Christmas present). The delivery was so quick. The little gift card and love hearts are a brilliant little extra.
5.00
Excellent

Date of publication
16/12/2019
Date of order
16/12/2019
16/12/2019
Was a bit worried the shipment would not arrive in time as there is no tracking info available, Customer service replied fast and friendly to ensure me everything was going to be ok.
4.67
Excellent

Date of publication
14/12/2019
Date of order
13/12/2019
14/12/2019
Amazing quality. Definitely be ordering soon thank you
5.00
Excellent

Date of publication
14/12/2019
Date of order
14/12/2019
14/12/2019
Arrived promptly and was kept informed when it would arrive. Packaged well and goods are exactly as seen in picture. Would use again.
5.00
Excellent

Date of publication
14/12/2019
Date of order
14/12/2019
14/12/2019
A little thin, but just as I expected (L) I hope we hace more Aladdin jewelry of the Live-Action movie

Un poquito fino, pero exactamente lo que esperaba Ojalá haya más joyería de la pelicula live action
5.00
Excellent

Date of publication
13/12/2019
Date of order
13/12/2019
13/12/2019
Excellent service
5.00
Excellent

Date of publication
13/12/2019
Date of order
13/12/2019
13/12/2019
15 DAYS ARE PASSED WE HAVE NOT RECEIVED OUR ORDER YET.
THE CUSTOMER SERVICE GIVES VERY LOW QUALITY SERVICE.
THE COMPANY CHOOSE VERY BAD QUALITY POSTAL COMPANY IN TURKEY BECAUSE OF CHEAP PRICE.
1.00
Very Poor

Date of publication
13/12/2019
Date of order
13/12/2019
13/12/2019
outstanding
5.00
Excellent

Date of publication
12/12/2019
Date of order
12/12/2019
12/12/2019
Truly magical gift Loved the hand written message and the sweets that came with too makes for such a personalised experience Will definitely be shopping with you again Thank you for your wonderful products and customer service.
5.00
Excellent

Date of publication
11/12/2019
Date of order
04/12/2019
11/12/2019
very quick and easy
4.00
Good

Date of publication
10/12/2019
Date of order
10/12/2019
10/12/2019
Would use again beautiful
5.00
Excellent

Date of publication
10/12/2019
Date of order
10/12/2019
10/12/2019
Package arrived earlier than expected, though tracking did not show its progress. Item arrived as shown online.
4.67
Excellent

Date of publication
10/12/2019
Date of order
10/12/2019
10/12/2019
Really pleased with another beautiful product from Couture Kingdom. Great as a gift or as a treat to yourself Very pleased.
5.00
Excellent

Date of publication
10/12/2019
Date of order
10/12/2019
10/12/2019
Awesome- I love buying from Couture Kingdom. Been doing so for nearly six years now. Thank you
4.67
Excellent

Date of publication
09/12/2019
Date of order
09/12/2019
09/12/2019
Delivery was incredibly quick and items absolutely perfect
5.00
Excellent

couturekingdom.co.uk customer reviews

couturekingdom.co.uk

Official Licensed Disney Jewellery

couturekingdom.co.uk was certified by Trusted Shops on 26/06/2015.

Contact
76-78 Boldmere Road
B73 5TJ Sutton Coldfield
United Kingdom
support@couturekingdom.co.uk
couturekingdom.co.uk
Owner
ZENTOSA LIMITED
76-78 Boldmere Road
B73 5TJ Sutton Coldfield
United Kingdom
Trade register
United Kingdom 06967366
Authorized representative
Thomas Coulter
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Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with couturekingdom.co.uk in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

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