I paid for my order, the company came back saying they made a mistake on their website for the pricing, they got in touch and offered a higher price or to just send samples. There was no mention of a refund or a discount to make up for their error. They cancelled my order and I haven’t heard from them since. Fine for them but not fine for me, I’ve already paid for all the other materials for my project with the price in mind that they had advertised for the fabric and now I’m back to square one on the fabric and out of pocket for the other materials. I would have accepted a compromise on the pricing and they could have kept my business but they went ahead and cancelled. This was all brought up the week I was supposed to have received my fabric.
Really unfriendly customer service. I would not recommend working with them or giving them your business.
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