Certificate for Tailor Store

No. XF020C8DB6A1DEF5CDAFF479AE951C469
 

Approved on
15/04/2008
Valid until
14/04/2018
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for Tailor Store



Excellent

4.68/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 192 Trusted Shops reviews collected in the last 12 months.
Since registration, a total of 463 review have been collected.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
I measured myself and the shirt came back as a perfect fit. It arrived 2 days before the estimated date which was about 3 weeks from when I ordered it. It felt like a bit of a gamble but it certainly paid off for me. Will probably use again
(I haven't had to deal with customer service so can't really judge their response times or handling of complaints.)
5.00
Excellent

Delivery was an issue but outside of the control of tailorstore. Good communications and offers of help. Good firm
5.00
Excellent

Fantastic, as always
5.00
Excellent

Everything I have bought from Tailor Store has been excellent quality. I have always received excellent Customer Service from the too.
5.00
Excellent

Still havnt received the delivery. Have been waiting for weeks
1.50
Poor

Great
5.00
Excellent

Happy
5.00
Excellent

Shirt fits perfectly
4.67
Excellent

The system works well...
5.00
Excellent

Could do with a couple more options to compete.
5.00
Excellent

Ok Ok
4.00
Good

Excellent
5.00
Excellent

Friendly and honest staff who keep you informed of progress.
5.00
Excellent

Great experience, and support from the shop
5.00
Excellent

Good service
5.00
Excellent

Excellent service, double checked on a measurement which turned out to be my mistake. Changed my mind on material, the person I dealt with was polite and made no fuss. Update emails with pictures of my shirt being made was a nice touch.
5.00
Excellent

Very good service. The cut across the shoulders is more like a man's shirt than a woman's blouse however would order from Tailorstore again.
4.67
Excellent

Great fit, arrived on date they said it would.will use again.
5.00
Excellent

Absolutely happy with the product , definitely ordering from here again, got the fitting done perfectly to my size :)
5.00
Excellent

Great
5.00
Excellent

Yet again a first class experience
5.00
Excellent

Awesome
5.00
Excellent

Great all round service
5.00
Excellent

Best shirt I have had in years
5.00
Excellent

Nicely made shirts exactly as measured. Delighted
5.00
Excellent

Order delivery split due to my ordering two items, albeit the same item. No mention of this policy on the website. Long estimated lead time - over three weeks - for the first item; same lead time for delivery of the second item once I confirm receipt of the first. Total lead time for two identical items is over six weeks. This is not acceptable. The website is also difficult to navigate.
1.50
Poor

Tailor Store replies: 28/06/2017
Hi! We are sorry that you feel this way. But we always want the costumer to start with 1 shirt, if it's the first order. This is to make sure that the fit is good. Our shipping for shirt lays in between 10-25 days depending on the queue of shirts in the factory. You can read more about our shipping: https://www.tailorstore.com/shipping-information We thank you for your feedback!

Good quality product as usual
5.00
Excellent

Fantastic service from start to finish
5.00
Excellent

Very pleased with the whole experience. Shirt is a perfect fit, lovely fabric and I ordered another one already. Thank you
5.00
Excellent

Amazing.
5.00
Excellent

Really happy and have just ordered again. Few comments :-
Materials dont show up the fine detail so if you want to be super sure they are right you should request samples - In my order the material had a pattern in it that I didnt see in picture.
I have not tried the returns process yet as the shirt was a super fit.
I ended up removing the label in the neck of the shirt as it scratched
5.00
Excellent

Great products delivered as promised.
5.00
Excellent

Perfect clothes again
5.00
Excellent

A very good retail experience. Exceeded expectations.
5.00
Excellent

Great shirt - Fit is surprisingly near perfect
5.00
Excellent

Great service
4.33
Good

Great customer service.
4.67
Excellent

Top price top quality, goods as expected.
5.00
Excellent

Excellent quality shirts and good customer service ,although it would be good to be able to contact by phone .Thank you for the opportunity to order
made to measure when i do not have a regular size
Barry
5.00
Excellent

Tailor Store exceeded our expectations. The product is fantastic, customer service is faultless... We have already used the service again.
5.00
Excellent

Tailor Store customer reviews

Tailor Store

Made to measure shirts

Tailor Store was certified by Trusted Shops on 15/04/2008.

In the Tailor Store you can create and order comfortly your personal made to measure shirt. Furthermore you find a great variety of accessoires like ties and cuff links.

Contact
Garnisonsgatan 48
25466 Helsingborg
Sweden
Fax:
support@tailorstore.com
Tailor Store

Owner
Tailor Store Sweden AB
Garnisonsgatan 48
254 66 Helsingborg
Sweden
Trade register
Bolagsverket Sverige no: 556697-7061
Authorized representative
Jan Höjman
More information about the Trusted Shops customer reviews
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with Tailor Store in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

Genuine customer reviews for more trust
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