Certificate for Tailor Store

No. XF020C8DB6A1DEF5CDAFF479AE951C469
 

Approved on
15/04/2008
Valid until
14/04/2019
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for Tailor Store



Excellent

4.60/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 134 Trusted Shops reviews collected in the last 12 months.
In total, Tailor Store has already collected 609 reviews.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Date of publication
17/08/2018
Date of order
03/08/2018
17/08/2018
Received my shirt today 7 days earlier than the stated lead time. The fabric feels premium and the fit is perfect. I would have no hesitation ordering from this company again. Thanks to all the staff at Tailor store.
5.00
Excellent

Date of publication
17/08/2018
Date of order
02/08/2018
17/08/2018
Excellent service, great quality. Long wait for delivery, but that is expected with personalised products, and they keep in good contact throughout the process. Can't recommend highly enough.
5.00
Excellent

Date of publication
17/08/2018
Date of order
09/08/2018
17/08/2018
Excellent product and service
5.00
Excellent

Date of publication
13/08/2018
Date of order
06/08/2018
13/08/2018
Same as always, what I asked for I got , happy customer
4.00
Good

Date of publication
11/08/2018
Date of order
28/07/2018
11/08/2018
I have no complaints of the design or fitments of the suits. How ever I hate my latest suit I severly dislike the colour but this is not the tailors fault. I look like the chuckle brothers white and blue check 3 piece garment. Would you be prepaired to change colour for me? x
5.00
Excellent

Date of publication
24/07/2018
Date of order
17/07/2018
24/07/2018
Does exactly what they say they will do. Their measurements are pretty close so if you like a bit more 'space' then add a little. I brought a shirt and will now buy a jacket having tweaked my measurements.
4.00
Good

Date of publication
19/07/2018
Date of order
05/07/2018
19/07/2018
This polo just didn’t fit, I used sizes from shirts that fit perfectly made by Tailor Store, which are fabulous. Polos require a different sizing ethos than shirts. No real help from customer service other than email 4 days ago, with no response since. Tailor Store make some great shirts, this wasn’t one of them.
2.33
Poor

Date of publication
18/07/2018
Date of order
11/07/2018
18/07/2018
Quality product with a premium service. Would thoroughly recommend.
5.00
Excellent

Date of publication
07/07/2018
Date of order
22/06/2018
07/07/2018
Very good
5.00
Excellent

Date of publication
07/07/2018
Date of order
02/05/2018
07/07/2018
Great service. Takes a while to get the order, but that is clear from the beginning. Very good interaction with Tailor Store who are eager to get everything right.
5.00
Excellent

Date of publication
06/07/2018
Date of order
14/06/2018
06/07/2018
Very happy with the shirt produced. Good quality materials used and workmanship
5.00
Excellent

Date of publication
06/07/2018
Date of order
13/05/2018
06/07/2018
Still awaiting goods but I have been kept informed at every stage
5.00
Excellent

Date of publication
05/07/2018
Date of order
07/06/2018
05/07/2018
Good quality shirt, not exactly what I was expecting but will likely order again.
4.67
Excellent

Date of publication
04/07/2018
Date of order
27/06/2018
04/07/2018
2nd time i have used them and both times great products
have ordered fro them again
5.00
Excellent

Date of publication
02/07/2018
Date of order
25/06/2018
02/07/2018
Just the perfect way to purchase a quirky shirt
4.67
Excellent

Date of publication
02/07/2018
Date of order
04/06/2018
02/07/2018
Button hole stitching, not good on one hole, shirt needed pressing. Purchased as a gift for my Dad, who just loves these shirts
4.33
Good

Date of publication
26/06/2018
Date of order
11/05/2018
26/06/2018
Just received my second order and again great quality at a reasonable price
Would recommend and will be using again soon
5.00
Excellent

Date of publication
21/06/2018
Date of order
29/04/2018
21/06/2018
Whilst later delivery than planned, the shirts are great quality and the tracker on the website kept me informed providing I went and logged in.
4.00
Good

Date of publication
19/06/2018
Date of order
29/05/2018
19/06/2018
Did what they said, the chinos are well made and fit well, if a little too "skinny" for me. Very impressed as it is the first order and I look forward to making many more
4.33
Good

Date of publication
16/06/2018
Date of order
09/06/2018
16/06/2018
qwe
5.00
Excellent

Date of publication
16/06/2018
Date of order
14/03/2018
16/06/2018
Slow start getting my measurements correct but ended in a satisfactory result. Overall delivery was 3 months but Tailor Store acted professionally to resolve and deliver me the perfect fitting garments. I have placed another order and now have confidence that the garments will fit but estimated delivery could be better needs to be improved. Hope they can
4.67
Excellent

Date of publication
05/06/2018
Date of order
18/04/2018
05/06/2018
The product and customer service are great.
5.00
Excellent

Date of publication
04/06/2018
Date of order
05/05/2018
04/06/2018
Excellent service all round. Very Pleased.
5.00
Excellent

Date of publication
03/06/2018
Date of order
27/05/2018
03/06/2018
Very happy with all my handmade custom shirts. Perfect fit and I only buy my shirts from here now. I have about 10 with 3 more on order. Highly recommend
5.00
Excellent

Date of publication
03/06/2018
Date of order
26/05/2018
03/06/2018
Nice shirt fit well, delivered before due date.
4.67
Excellent

Date of publication
02/06/2018
Date of order
08/04/2018
02/06/2018
Excellent shirt. quality of fabric is amazing. Did not fade or shrink or have any defects after first wash. The fit was extremely good and it was cut great around the body. It sat well on the shoulders and felt really comfortable. Will be using Tailorstore again.
5.00
Excellent

Date of publication
01/06/2018
Date of order
09/05/2018
01/06/2018
My comment is based only on the polo shirt. I feel the material was a bit on the heavy side the top button did not line up but I am not going to return for that. I just feel the polo shirt has something lacking or missing in the quality department. The other part of my order is absolutely fine.
4.33
Good

Date of publication
30/05/2018
Date of order
23/05/2018
30/05/2018
Tailor store enabled me to correct measurements and were extremely helpful
5.00
Excellent

Date of publication
30/05/2018
Date of order
22/05/2018
30/05/2018
Good service will be ordering again
4.00
Good

Date of publication
24/05/2018
Date of order
17/05/2018
24/05/2018
Excellent quality and fit. Manufacture and delivery takes several weeks but that is to be expected for a made-to-measure service. I highly recommend.
5.00
Excellent

Date of publication
21/05/2018
Date of order
14/05/2018
21/05/2018
Good process but I’ve yet to receive the product so when I do and if it’s as requested I might update this to 5-star.
4.00
Good

Date of publication
21/05/2018
Date of order
13/05/2018
21/05/2018
Not Received yet. ( not due until 15th June)
5.00
Excellent

Date of publication
17/05/2018
Date of order
09/05/2018
17/05/2018
Our last order as very good and professional up to the present I can't comment as only placed my second order last week
5.00
Excellent

Date of publication
15/05/2018
Date of order
08/05/2018
15/05/2018
This company is excellent in all respects. The quality of the goods and services offered are exemplary. Where a faulty product has been supplied, a replacement has been offered.
5.00
Excellent

Date of publication
13/05/2018
Date of order
06/04/2018
13/05/2018
I ordered 2x shirts and as a first time buyer I was advised that only 1 shirt would be made to get the right fit before the other order is placed.
6 weeks later my shirt arrives and the fit is great however the length is short meaning my shirt would repeatedly fall out. Having waited 6 weeks and then to wait for another 6 weeks for my next shirt - unfortunately I won’t be a returning customer.
2.00
Poor

Tailor Store replies: 17/05/2018
We regret that the delivery time is so long. We just want to make sure the fit is perfect before you order more items as we do not offer a refund on made-to-measure clothes. Please contact our customer service so we can find a suitable solution for you. Of course, we want to help you.

Date of publication
12/05/2018
Date of order
05/05/2018
12/05/2018
Very good , our only negative is our last shirt took a month to be delivered
4.33
Good

Date of publication
09/05/2018
Date of order
02/05/2018
09/05/2018
VERY HELPFUL CUSTOMER SERVICES
EXCELLENT SHIRTS
PITY ABOUT DISCONTINUING SLEEVE PATCHES
5.00
Excellent

Date of publication
04/05/2018
Date of order
27/04/2018
04/05/2018
awesome
5.00
Excellent

Date of publication
02/05/2018
Date of order
18/04/2018
02/05/2018
16 cloth samples as ordered, nice to see them in the flesh rather than a photograph. Narrowed done the choice to 5 or 6 now, so now it’s up to my sons to settle on what they like for 3 wedding suits in the same style and cloth.
4.33
Good

Date of publication
01/05/2018
Date of order
24/04/2018
01/05/2018
First clas service
5.00
Excellent

Tailor Store customer reviews

Tailor Store

Made to measure shirts

Tailor Store was certified by Trusted Shops on 15/04/2008.

In the Tailor Store you can create and order comfortly your personal made to measure shirt. Furthermore you find a great variety of accessoires like ties and cuff links.

Contact
Garnisonsgatan 48
25466 Helsingborg
Sweden
Fax:
support@tailorstore.com
Tailor Store
Owner
Tailor Store Sweden AB
Garnisonsgatan 48
254 66 Helsingborg
Sweden
Trade register
Bolagsverket Sverige no: 556697-7061
Authorized representative
Jan Höjman
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with Tailor Store in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

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