Certificate for Tailor Store

No. XF020C8DB6A1DEF5CDAFF479AE951C469
 

Approved on
15/04/2008
Valid until
14/04/2018
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for Tailor Store



Excellent

4.67/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 168 Trusted Shops reviews collected in the last 12 months.
Since registration, a total of 425 review have been collected.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Excellent quality shirts and good customer service ,although it would be good to be able to contact by phone .Thank you for the opportunity to order
made to measure when i do not have a regular size
Barry
5.00
Excellent

Tailor Store exceeded our expectations. The product is fantastic, customer service is faultless... We have already used the service again.
5.00
Excellent

Excellent
5.00
Excellent

excellant product, perfect fit and will use again
5.00
Excellent

Arrived very quickly, ahead of planned delivery date. Excellent.
4.67
Excellent

Excellent.
5.00
Excellent

The shirt fits perfectly, is comfortable and looks great. I am very happy with my purchase.
5.00
Excellent

Well organised website. Easy to design a shirt. Huge range of fabrics and styles. Perfect fit when shirt arrived. Very happy with purchase but a bit expensive and delivery was fairly long
Kept informed regulary on progress of order.
5.00
Excellent

Order was in fact delivered early. Everything was as I had ordered, and I am very pleased with the result. Thank you Tailor Store.
5.00
Excellent

All went smoothly, I've got a couple of very well fitted shirts.
4.67
Excellent

All good
5.00
Excellent

have bought many items from tailor store ,over the past few years,and have
never been dissapointed. very good value for money
5.00
Excellent

really pleased with the quality of the shirt and service - delivered before promised date.
5.00
Excellent

Good
4.00
Good

Beautiful fitting shirt.
5.00
Excellent

Superb service Great value for money Easy to navigate/use the website. The shirt is beautiful, has exquisite stitch work, fits perfectly and is precisely pattern matched where needed. I was particularly impressed that they noticed one of the measurements I'd logged was slightly 'off'; they asked me to check and sure enough I was 1.5 inches adrift......impressive service and worth every penny
5.00
Excellent

First class service. I contacted Tailor Store as the shirt fitting was a little tight. Followed the instructions provided, refund credited to my account and profile size changed. I then reordered with free shipping.
The quality of the product was excellent.
5.00
Excellent

Some poor tailoring to the shirt and a hassle getting it delivered: no notification of delivery date or time and then delivered to a post office two miles away because I was out. Managed to bully them into delivering to me and had to wait in all morning until they turned up early afternoon..
2.67
Fair

Excellent quality and delivered ahead of schedule.
5.00
Excellent

awesome
5.00
Excellent

Delivered requested samples in a timely manner.
4.67
Excellent

Delivery took longer than expected, but I was kept up to date with the progress. Quality of the shirt is good, however the epaulettes are very narrow and the arms were too long. I don't blame the tailor for the arms though - I would suggest using a professional to do your measurements (I did them myself and must have over-measured my arms).
3.67
Good

As always, a great site, great quality and a perfect fit
5.00
Excellent

Fantastic service highly recommended I will be back for more
5.00
Excellent

Great communications and the custom fit shirt is exactly as described
5.00
Excellent

Arrived on time, fit perfectly and was fantastic quality.
5.00
Excellent

First shirt from Tailor Store and my arm length measurement a bit short, otherwise happy. Will adjust measurements on web-site and will use again.
5.00
Excellent

All the shirts I've order have been brilliant. Top quality and well made.
5.00
Excellent

Excellent shirt for the money Incredible quality and amazing customer service. Love the regular updates of the shirt making process.
5.00
Excellent

Goods arrived quickly and service is great
5.00
Excellent

quality of product very good,but took a long time from order to delivery.
4.33
Good

As advertised :)
5.00
Excellent

Despite providing precise measurements they were ignored and the shirt I received is of such rediculous proportions it is almost comical.

Absolutely no rely from customer services for days on end. When I eventually received a reply they blamed me for sending two messages which apparently meant I ended at the bottom of the queue.

Already recommended to others, will now warn not to use
1.33
Very Poor

Tailor Store replies: 09/03/2017
Hi, I'm sorry that you feel this way. I can see that you have been in contact with our costumer service, we really need those pictures in the email that wee sent to you so we can help you in the best way and provide you with a new shirt. Thank you in advance!

I've bought 4 shirts now, two for myself and two for my dad, they fit great, well they would wouldn't they considering all measurements are taken. Quality is superb, fabrics are great, I'll be buying further shirts in the future.
5.00
Excellent

This gift token is for my daughter's birthday and I'm sure she will be ordering a shirt in due course. The package with samples and tape measure is a lovely idea - and I know she will appreciate it when she opens it in March.
5.00
Excellent

courier needs to be changed
3.67
Good

On the screen this sounds like an excellent service, and it is pretty good, only issue is if there are problems getting them sorted can take time and effort
3.33
Fair

Unfortunately delivered to home rather than delivery address. Fortunately I was in
3.67
Good

Great service and goods.
5.00
Excellent

the shirt I ordered fits perfectly ,I will recommend the service to friends
5.00
Excellent

Tailor Store customer reviews

Tailor Store

Made to measure shirts

Tailor Store was certified by Trusted Shops on 15/04/2008.

In the Tailor Store you can create and order comfortly your personal made to measure shirt. Furthermore you find a great variety of accessoires like ties and cuff links.

Contact
Garnisonsgatan 48
25466 Helsingborg
Sweden
Fax:
support@tailorstore.com
Tailor Store

Owner
Tailor Store Sweden AB
Garnisonsgatan 48
254 66 Helsingborg
Sweden
Trade register
Bolagsverket Sverige no: 556697-7061
Authorized representative
Jan Höjman
More information about the Trusted Shops customer reviews
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with Tailor Store in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

Genuine customer reviews for more trust
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