Certificate for Tailor Store

No. XF020C8DB6A1DEF5CDAFF479AE951C469
 

Approved on
15/04/2008
Valid until
14/04/2019
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for Tailor Store



Excellent

4.63/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 157 Trusted Shops reviews collected in the last 12 months.
Since registration, a total of 542 review have been collected.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Date of publication
13/02/2018
Date of order
21/01/2018
13/02/2018
Good quality item , will use again.
4.33
Good

Date of publication
11/02/2018
Date of order
20/01/2018
11/02/2018
Brilliant service kept me updated and arrived on schedule plus exactly as ordered
5.00
Excellent

Date of publication
08/02/2018
Date of order
24/12/2017
08/02/2018
Nicely made shirt, fits really well :)
4.67
Excellent

Date of publication
08/02/2018
Date of order
15/01/2018
08/02/2018
Really beautiful quality material and superb workmanship. Extremely happy :)
5.00
Excellent

Date of publication
08/02/2018
Date of order
12/01/2018
08/02/2018
Nicely made shirt. Quite happy :)
4.67
Excellent

Date of publication
08/02/2018
Date of order
31/01/2018
08/02/2018
Scheduled to arrive on Feb 23 and arrived today (Feb 8) - very impressed how fast this arrived as I only ordered it on Jan 31. Thank you
5.00
Excellent

Date of publication
08/02/2018
Date of order
09/01/2018
08/02/2018
The purchase system used by Tailor Store requires the fitting and additional requirements to be entered each time a purchase is made which is very antediluvian but apparently necessary. Once that is appreciated the store is very helpful and has agreed to replace, free of charge, the order.
4.00
Good

Date of publication
02/02/2018
Date of order
11/01/2018
02/02/2018
Very good
5.00
Excellent

Date of publication
28/01/2018
Date of order
02/01/2018
28/01/2018
I am really pleased with the product. delivery time is slow but that is to be expected when ordering tailored clothing.
4.67
Excellent

Date of publication
25/01/2018
Date of order
02/01/2018
25/01/2018
I have used the Tailor Store a few times now and they have always been on point with the whole process...
The website is very user friendly and the end result of the clothing is always to a high standard...
I will use them again...
5.00
Excellent

Date of publication
23/01/2018
Date of order
16/01/2018
23/01/2018
Excellant product and service.
5.00
Excellent

Date of publication
23/01/2018
Date of order
11/11/2017
23/01/2018
Fast and efficient
5.00
Excellent

Date of publication
11/01/2018
Date of order
19/12/2017
11/01/2018
Product great, arrived slightly before promised date - altogether perfect
5.00
Excellent

Date of publication
08/01/2018
Date of order
01/01/2018
08/01/2018
Fantastic quality is the best
5.00
Excellent

Date of publication
31/12/2017
Date of order
08/12/2017
31/12/2017
Excellent service
5.00
Excellent

Date of publication
27/12/2017
Date of order
19/12/2017
27/12/2017
I wish there were a shorter time between order and delivery - although I understand this is the price you pay for great value, made-to-measure shirts.
4.33
Good

Date of publication
27/12/2017
Date of order
19/12/2017
27/12/2017
Excellent product... material was of really good quality and shirt fitted beautifully
5.00
Excellent

Date of publication
25/12/2017
Date of order
25/11/2017
25/12/2017
Great service, good order progress updates too.
5.00
Excellent

Date of publication
24/12/2017
Date of order
03/12/2017
24/12/2017
The shirt's material and construction was very good. Unfortunately, the shirt does not fit from chest to waist as it is too small, regardless of the fact that I ordered standard/classic fit. My body size is 40 chest and 32 waist so cannot understand why I was sent what appears to be a fitted shirt. As your website log-in will not accept my email/password I am unable to correct the situation.
2.33
Poor

Tailor Store replies: 28/12/2017
We regret that the shirt does not fit you. Please contact our customer service and we will help you to get a shirt that fits you. We do not sell standard shirts and everything is made-to-measure. We understand that it is not easy to get the measurements right away. Just contact us and we are there for you.

Date of publication
20/12/2017
Date of order
24/11/2017
20/12/2017
Excellent order completion.
5.00
Excellent

Date of publication
18/12/2017
Date of order
19/11/2017
18/12/2017
Good quality clothing as per usual, though let down by long delivery wait.
4.00
Good

Date of publication
16/12/2017
Date of order
24/11/2017
16/12/2017
Very good quality tailored clothing, and nicely presented in packaging and delivered on time. I recommend them if you want made-to-measure clothing at a reasonable price.
4.00
Good

Date of publication
15/12/2017
Date of order
19/11/2017
15/12/2017
Excellent service but can't yet comment on goods as they are for a Xmas present. Previously goods have always been excellent when I have used Tailor Store several times in the past.
I therefore require the guarantee to continue until after Xmas.
5.00
Excellent

Date of publication
15/12/2017
Date of order
23/11/2017
15/12/2017
My shirt arrived yesterday - exactly on time. I was impressed with the quality of the material and the look of the shirt but when I tried it on I couldn't believe how well it fitted. I am two meters tall and difficult to fit and this was almost perfect; the best fit I have had in many years. Next time should be even simpler as they now have my measurements. Highly recommended.
5.00
Excellent

Date of publication
14/12/2017
Date of order
24/11/2017
14/12/2017
Fit is as expected. Provided timescale was correct, it arrived a day early. Pleased with overall shirt quality and fit
5.00
Excellent

Date of publication
04/12/2017
Date of order
25/11/2017
04/12/2017
The shirt and trousers I had made were of amazing quality, and it was delivered early which made it even better.
5.00
Excellent

Date of publication
30/11/2017
Date of order
22/11/2017
30/11/2017
Perfect
5.00
Excellent

Date of publication
27/11/2017
Date of order
17/11/2017
27/11/2017
excellent
5.00
Excellent

Date of publication
24/11/2017
Date of order
10/11/2017
24/11/2017
Great shirt
5.00
Excellent

Date of publication
16/11/2017
Date of order
02/11/2017
16/11/2017
Brilliant shopping experience. Fantastic shirt, exceeded expectations, thank you.
5.00
Excellent

Date of publication
14/11/2017
Date of order
22/10/2017
14/11/2017
everything A OK as per usual.
5.00
Excellent

Date of publication
14/11/2017
Date of order
29/10/2017
14/11/2017
Nice shirt.
5.00
Excellent

Date of publication
13/11/2017
Date of order
06/11/2017
13/11/2017
Is there a 6 out of 5 option? My first sizing was a bit off so cust services helped me change things until I found the correct fit at no extra cost. Excellent service and the shirt quality is astonishing
5.00
Excellent

Date of publication
09/11/2017
Date of order
25/10/2017
09/11/2017
The shirt is excellent, but the communications about delivery by DHL could be better, their tracking notifications were very confusing.
Aside from that, I would definitely order more from Tailor Store.
4.33
Good

Date of publication
07/11/2017
Date of order
15/10/2017
07/11/2017
Great
5.00
Excellent

Date of publication
06/11/2017
Date of order
28/10/2017
06/11/2017
Always prompt and helpful. Great service and great products.
5.00
Excellent

Date of publication
02/11/2017
Date of order
08/10/2017
02/11/2017
Good customer service. I like the shirts even though I think some could be packed a little better and have more colours.
5.00
Excellent

Date of publication
01/11/2017
Date of order
08/10/2017
01/11/2017
I like the fact you can design your own shirts and the time to complete orders is excellent. I've only given a 3 star rating though as I think there needs to be more thought put into the cut of women's shirts. The fit is too much like a man's shirt across the shoulders and at the neckline. The collar is cut too high and the shoulders are not fitted enough.
4.33
Good

Date of publication
17/10/2017
Date of order
30/09/2017
17/10/2017
Delivery was as quoted. Fit was as expected. Material, at the price, could be improved.
4.00
Good

Date of publication
13/10/2017
Date of order
21/09/2017
13/10/2017
I don't want to. Thanx
5.00
Excellent

Tailor Store customer reviews

Tailor Store

Made to measure shirts

Tailor Store was certified by Trusted Shops on 15/04/2008.

In the Tailor Store you can create and order comfortly your personal made to measure shirt. Furthermore you find a great variety of accessoires like ties and cuff links.

Contact
Garnisonsgatan 48
25466 Helsingborg
Sweden
Fax:
support@tailorstore.com
Tailor Store

Owner
Tailor Store Sweden AB
Garnisonsgatan 48
254 66 Helsingborg
Sweden
Trade register
Bolagsverket Sverige no: 556697-7061
Authorized representative
Jan Höjman
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with Tailor Store in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

Genuine customer reviews for more trust
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