Certificate for crumpler.eu

No. XF9B0FB3AE2DD8DDACE61BE740FCAEBE2
 

Approved on
02/07/2013
Valid until
01/07/2018
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for crumpler.eu



Excellent

4.76/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 74 Trusted Shops reviews collected in the last 12 months.
Since registration, a total of 471 review have been collected.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Fein
5.00
Excellent

Everything fine.
5.00
Excellent

Delivery fast. Quality of goods and communication from Crumpled, average.
4.33
Good

crumpler.eu replies: 20/04/2017
Dear Mark, Thanks for your review. We're glad you are addressing things that did not work out to your fullest satisfaction. Only with comments like yours, we can make your next purchase - and the ones of many others - even better. Cheers

Been a fan of Crumpler for many years and as always the product does not disappoint.
5.00
Excellent

Excellent
5.00
Excellent

Took longer to deliver than my MacBook did from China, but all ok
4.33
Good

crumpler.eu replies: 20/04/2017
Thanks for your comment on the time we kept you waiting for your product to be delivered. We discussed this with our partners and hope to improve our processes to make your next purchase even better!

Complete
5.00
Excellent

Excellent bags & accessories. I have many Crumpler products and will buy more.
5.00
Excellent

Awesome backpack and quick delivery
5.00
Excellent

Crumpler did a good job :-))
5.00
Excellent

Quick delivery, good prices, items as described.
5.00
Excellent

Excellent bags
5.00
Excellent

Very good
5.00
Excellent

Good tracking on the delivery, reasonable time frame
5.00
Excellent

Great product and very quick delivery
5.00
Excellent

Very satisfied
5.00
Excellent

Yes
5.00
Excellent

Gut
4.33
Good

Excellent shopping experience from start to finish.
5.00
Excellent

Great products and a good buying experience. Delivered safely, on time and with good communication about when it was being delivered. Can't fault this company
5.00
Excellent

crumpler.eu replies: 15/12/2016
Thanks for your great review! It's much appreciated.

I simplement regret I couldn't know in advance what day I was going to be delivered
4.33
Good

crumpler.eu replies: 15/12/2016
Thanks for your valuable feedback. You help us to improve our service for our customers.

Took almost a week for the items to be shipped out and then the items got stuck somewhere in the delivery chain for a few more days. In the end everything was good though.
4.33
Good

crumpler.eu replies: 15/12/2016
We're really sorry about the delivery hick-ups. Thanks for your feedback on this - it's much appreciated and only this way we can improve our service.

Lovely bag delivered wuickly
5.00
Excellent

fast service and I am very satisfied.
5.00
Excellent

crumpler.eu replies: 22/11/2016
We're glad you're happy. Thanks for your review here on Trusted Shops!

Happy to purchase. Shipped really fast. Thanks
4.67
Excellent

crumpler.eu replies: 21/11/2016
Thanks a lot for the great feedback. Have fun with your purchase

Happy to purchase. Shipped really fast. Thanks
4.67
Excellent

crumpler.eu replies: 21/11/2016
Thanks a lot for the great feedback. Have fun with your purchase

The goods delivered were excellent as all Crumpler bags I have bought before. I was a little disappointed with the delivery. There was a mistake when the German DHL transferred the package to the Dutch counterpart as they made a mistake with my address. I realized this so I called DHL to schedule a delivery to the right address. Had I not caught it the goods would have been sent back.
4.33
Good

crumpler.eu replies: 09/11/2016
Thank you for your positive feedback about our bags. We're sorry about the little mess with the delivery however. Your feedback helps us to improve also in this aspect. Enjoy your bag

Perfect Thank you very much :D
5.00
Excellent

crumpler.eu replies: 09/11/2016
Thanks for your feedback - enjoy your bag!

Great product. Its a shame there are no local retailers to me in UK or would buy more from Crumpler.
4.67
Excellent

crumpler.eu replies: 09/11/2016
Thanks for your feedback on your order and the retailer situation in the UK. We're actually working on this aspect and hope to get you closer to our great products in the near future.

The product was delivered without problem and it was as I had expected.
5.00
Excellent

All well
5.00
Excellent

Excellent service. Fast international delivery.
Thank You
5.00
Excellent

Very good communication. Fast delivery.
5.00
Excellent

excellent
5.00
Excellent

fast delivery, great product
5.00
Excellent

Excellent. Love the quality of their product.
5.00
Excellent

I need to get info. about what day and time my purchase would arrive, so it doesn't suddenly happen.
3.00
Fair

Perfect.
5.00
Excellent

all good, im fully satisfied. thank you
5.00
Excellent

Very happy..great product.
5.00
Excellent

crumpler.eu customer reviews

crumpler.eu

crumpler.eu was certified by Trusted Shops on 02/07/2013.

Contact
Venloer Str. 301-303
50823 Köln
Germany
stefan.m@crumpler.de
crumpler.eu

Owner
nobrainer GmbH
Venloer Str. 301-303
50823 Köln
Germany
Trade register
Amtsgericht Köln HRB 54289
Authorized representative
Thomas Hiemann
More information about the Trusted Shops customer reviews
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with crumpler.eu in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

Genuine customer reviews for more trust
Trusted Shops is the leading trust brand for online shopping in Europe. Trusted Shops perfoms automatic and manual checks on all reviews, because only genuine reviews really help customers to make the right purchasing decision.