bike-discount.de/en
Reviews:

14,360 reviews in the last 12 months50,405 total reviews  

4.80
Excellent

Trustmark
Valid

Includes Buyer Protection

Certified since: Jun 7, 2022
The Trustmark indicates trustworthy online retailers.
bike-discount.de/en fulfils all Trusted Shops quality criteria, including
  • Verified identity
  • Encrypted data transfer
  • Clear ordering process

Trusted Shops Buyer Protection

This company offers Trusted Shops’ buyer protection up to €20,000. Find out how this secures your transaction.

Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.

Top positive review

Aug 16, 2023
 Verified review
Very efficient and well packed. The prices were also fair. The only minus point is regarding the delivery time. One day after this order, we bought some different products at a competitor (also German) and their products arrived 2 days earlier. We also used the same transport company. This wasn't that bad but comparing companies we would say that the competitor worked internally faster. Despite it, we strongly recommend bike-discount.de!!

Top negative review

Mar 26, 2024
 Verified review
price of the bikes are good but no emails saying you have bought it and the waiting time to recieve it 20 to 26 days :-( bought an ebike there 11days again and havent heard anyhting yet (no email saying thanks for.... or we will ship your bike asap ......)
Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.

Reviews for bike-discount.de/en

 Sort by  
Relevance
Apr 2, 2024
 Verified review

Riding High: Unbeatable Deals and Swift Delivery at Bike-Discount.de

Bike-Discount.de offers an exceptional online shopping experience, featuring an extensive selection of products that cater to all your cycling needs. The store regularly presents attractive discounts, making high-quality gear more accessible. The checkout process is streamlined, ensuring a hassle-free payment experience. Moreover, their delivery service is impressively swift, ensuring that your purchases arrive promptly. Highly recommended for both amateur and seasoned cyclists looking for top-notch cycling gear at competitive prices.
Report review
Apr 3, 2024
 Verified review
Grant the delivery charge for free for neighbouring countries like Belgium, when ordering a certain minimum amount, like futurum does.
Report review
Apr 4, 2024
 Verified review
Always up to date website and infromations. In case of a problematic devlivery/order the assistants of the Bike Discount immediatelly respond and solve the problems. It is simple to check any previous orders, invoices, there have never been any problems with billing-it is huge advantage since we run our continental team's whole spare part support from the Bike-Discount website.
Report review
Apr 2, 2024
 Verified review
Excellent web shop : high quality products, competitive prices, very functional and well designed. DHL deliveries are not as good.. had several bad experiences : "lost items" twice (though easy to recover money it meant I didn't receive the items on time to trips, races, ...) and lately they deliver to pick-up places though I asked specifically to receive it at home.
Report review
Mar 26, 2024
 Verified review
Huge product choices, you'll find what you're looking for and at an excelente price, however can¡t give the 5* just because the delivery delays are really not great...order preparation itself takes a lot of time, so it's not only carrier related delays, it's on Bike Discount itself. Other then this minor issue everything else as been great so far.
Report review
Apr 10, 2024
 Verified review

Great Prices, Huge article selection and excellent customer service

This is my top online store for bike stuff. They have a great article selection, the prices are the lowest in the market and their customer service is excellent. The only thing it could be better is the delivery delays that are a bit long, not only because of the carrier itself but mostly on the time it takes between your order and the shipment.
Report review
Mar 30, 2024
 Verified review

Order review

Some small items were missing from the package received, but bikediscount immediately sent the missing items, and the postage was at their expense. We arranged everything quickly and easily. Delivery was quick and easy. A big contrast to the bike24 site who are terrible. Whenever you want to order something, ask bikediscount!
Report review
7 days ago
 Verified review

Overall a good experience!

The only complaint I had is that they auto-complete zip codes with cities, which in my case happened incorrectly. However, it didn't matter too much, as the rest of the address was still correct and I got my package quickly and in great condition. Also the customer service experience I had was quite good.
Report review
Apr 10, 2024
 Verified review
The products I ordered were exactly what I needed. They were packed properly so that they would not be damaged during transport. The delivery time was a little longer than stated, but that was not Bike Discount's or DHL's fault. The political strikes in Finland at the time had an impact on the matter.
Report review
Apr 10, 2024
 Verified review

The best!

Bike-Discount.de had a great website, clear and accurate sales terms, and awesome shipping. As a US resident I was a bit hesitant to deal with an international store but bike-discount handled everything seamlessly with professional and quick communication and updates regarding my order.
Report review
2 days ago
 Verified review
Good; -Purchase was easy, website easy to navigate -Quick shipping Bad; -Support is generally pretty slow -The bike box was beaten to hell; there could have been more support in the box to minimize this time of damage; thankfully, the bike was mostly undamaged.
Report review
Apr 4, 2024
 Verified review

Good price, and fast (enough) shipping

I buy all off my MTB equipment here, wide choice and best price. If you can wait an average of 5 shipping days (Germany to the Netherlands). The only downside is that they still charge shipping costs even if you order above a certain amount (let's say 100 euros).
Report review
Apr 10, 2024
 Verified review

Excellent 👌

I ordered from Greece and within 10 days I received it from Germany via DHL. Excellent service, thank you. Der Fahrradträger wurde innerhalb 10 Tage vom Kurierdienst übergeben. Klasse Dienst von euch,das ist Vorbildlich. Danke und Grüße aus Griechenland
Report review
Mar 26, 2024
 Verified review
Quick delivery, good prices. Only one thing, my phone number was not provided to local delivery service and they could not contact me by phone, as they always do. Please provide phone number to local delivery service in final destination country.
Report review
Apr 2, 2024
 Verified review

Radon Render AL 8.0

Bike delivered within 3 weeks. Goods well protected. Unfortunately, the cable for lowering the dropper is too short. When I turn the handlebar all the way to the left, the saddle falls down. The rest of the equipment works very well.
Report review
Apr 2, 2024
 Verified review

Great experience

My experience is great until now. I have ordered twice and the items were not harmed and in perfect condition. Large variety of items and good prices. The only thing that could be possible better, is the estimated delivery time.
Report review
Apr 11, 2024
 Verified review

My favourite shop

I always take my first steps in purchasing bicycle parts to bike-discount.de Good prices, good after-sales customer service, hassle-free returns of accidentally wrongly selected components. I've never had a bad experience here.
Report review
Apr 11, 2024
 Verified review

Excellent. 5 out of 5.

They became my primary online shop for everything bike-related since I discovered them online. They offer a huge choice of products, the best prices worldwide, fast shipping, and reliable customer support. 5 stars out of 5.
Report review
9 days ago
 Verified review
I would like to thank the staff of by discount for a good product delivered on time. Among the wishes, I would like to see the delivery of larger goods to Canada, such as, for example, wheels and other large goods. Thanks.
Report review
Apr 9, 2024
 Verified review
I ordered a bike and everything went great. The delivery time was long due to the spring season. The bike arrived home well packed. Comes with instructions on how to get the bike ready to ride. No complaints! - Finland
Report review