Reviews for Palais des Thés USA



Excellent

4.83/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 19 Trusted Shops reviews collected in the last 12 months.
Since registration, a total of 41 review have been collected.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Date of publication
01/10/2017
Date of order
21/09/2017
01/10/2017
Palais des Thes offers excellent product. Their Earl Greys are the best I've ever had, and each time I order, I try something different or seasonal as well. I've never been disappointed.
4.33
Good

Date of publication
17/09/2017
Date of order
17/09/2017
17/09/2017
Excellent service and excellent teas
5.00
Excellent

Date of publication
05/09/2017
Date of order
26/08/2017
05/09/2017
First time buying and so far liking the taste of one to two flavors of the teas. Overall, delivery is on time and has great quality of teas and its presentation...
4.50
Excellent

Date of publication
20/07/2017
Date of order
20/07/2017
20/07/2017
Everything in style. Love it
5.00
Excellent

Date of publication
11/06/2017
Date of order
28/05/2017
11/06/2017
I ordered online; & it was delivered quite quickly (to Canada).

Plus, amazingly, even though the cardboard box was bashed in on one side; everything in it was packed so well that ALL of the products I ordered were fine, including some china W0W : )

I also phoned to inquire about some other products I wanted & the woman I spoke with on the phone was friendly & helpful.
5.00
Excellent

Date of publication
27/05/2017
Date of order
27/05/2017
27/05/2017
Good tea. Sometimes have to wait a little longer, but worth the wait. Quality
4.33
Good

Date of publication
27/05/2017
Date of order
27/05/2017
27/05/2017
They don't always have the teas I am looking for, but they do offer lost of seasonal varieties. So in the end, I get to try many different sorts of teas and I enjoy the experience. I only had to contact their customer service once, because my order had not shipped more than 2 weeks after I placed it. I did not get any response, but they shipped my order the next day.
3.67
Good

Date of publication
25/05/2017
Date of order
25/05/2017
25/05/2017
I love the tea. Wish you would come back to NYC.
5.00
Excellent

Date of publication
12/05/2017
Date of order
12/05/2017
12/05/2017
Love dealing with Palais de The Their teas are simply the best
5.00
Excellent

Date of publication
11/05/2017
Date of order
29/04/2017
11/05/2017
Very nice teas with floral aromas. Have not used some yet, but will shortly.
Shipping was perfect and well packed.
5.00
Excellent

Date of publication
04/05/2017
Date of order
24/04/2017
04/05/2017
Great service and such a wide selection of top quality tea and accessories.
5.00
Excellent

Date of publication
04/05/2017
Date of order
24/04/2017
04/05/2017
Finally, Palais des Thés was able to overcome their problems in terms of order, payment and delivery. My last order was perfect.
5.00
Excellent

Date of publication
04/05/2017
Date of order
30/04/2017
04/05/2017
excellent experience
5.00
Excellent

Date of publication
29/04/2017
Date of order
29/04/2017
29/04/2017
Love that shop They have wonderful teas, have been shopping there for years, first when I lived in France; was very happy to find them here too
5.00
Excellent

Date of publication
29/04/2017
Date of order
29/04/2017
29/04/2017
Great teas at a great price AND with great service. You can't beat it.
5.00
Excellent

Date of publication
21/04/2017
Date of order
21/04/2017
21/04/2017
Excellent products and service. The website is a little clunky though, and could use some refinement to be more user-friendly.
5.00
Excellent

Date of publication
27/03/2017
Date of order
17/03/2017
27/03/2017
It was wonderful to receive my tea order so quickly in the mail and loved plus appreciated the little delicious gift very much, thank you Palais des Thes
5.00
Excellent

Date of publication
15/03/2017
Date of order
05/03/2017
15/03/2017
Outstanding product Delightful, memorable flavor First tasted some at the Drake Chicago. So glad I could order some for home.
5.00
Excellent

Date of publication
04/02/2017
Date of order
25/01/2017
04/02/2017
The tea was shipped on time. Delivery was on time. The packaging was secure.
Love the tea.
5.00
Excellent

Palais des Thés USA customer reviews

Palais des Thés USA

Contact
157 Columbus Ave. 4th floor
NY 10023 New York
United States
info@us.palaisdesthes.com
Palais des Thés USA

Owner
Palais des Thés SA
64 rue vieille du Temple
75003 Paris
France
Trade register
Tribunal de Commerce de PARIS 339752636
More reviews from Palais des Thés USA:

Status: 11/03/2016
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Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with Palais des Thés USA in their own words.

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