visunext.co.uk/en/- Logo - reviews

visunext.co.uk/en/
Reviews:

11 reviews in the last 12 months112 total reviews  

4.55
Excellent

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Top positive review

29 Jan 2024
 Verified review
You replied promptly to questions raised, made a Range of suggestions, then answered further queries. Once I had made my selection the projector was delivered in 3 days and did just what you said it would. Thank you.

Top negative review

29 Feb 2024
 Verified review
While they have good pre-sale support and a variety of AV items on their menu, at a competitive prices, their delivery system doesn’t seem to be working well. I am not sure if they have a physical presence in the UK, as I could not find a UK address on their website. On UK Company check, they seem to have an office in Norwich, Norfolk, however their executives are based in Germany. The point I am trying to make is I am not sure if they are a local UK company. For me it won’t be a bother if the delivery went smoothly. The items were despatched from Germany, and I should have received them by now but they have been delayed. If they had their stock in the UK, I am pretty positive this won’t have happened. That’s something to be mindful of.
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Reviews for visunext.co.uk/en/

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29 Feb 2024
 Verified review

The items aren’t shipped from the UK and can be delayed!

While they have good pre-sale support and a variety of AV items on their menu, at a competitive prices, their delivery system doesn’t seem to be working well. I am not sure if they have a physical presence in the UK, as I could not find a UK address on their website. On UK Company check, they seem to have an office in Norwich, Norfolk, however their executives are based in Germany. The point I am trying to make is I am not sure if they are a local UK company. For me it won’t be a bother if the delivery went smoothly. The items were despatched from Germany, and I should have received them by now but they have been delayed. If they had their stock in the UK, I am pretty positive this won’t have happened. That’s something to be mindful of.
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Answer by visunext.co.uk/en/
7 days ago
Hi there, I'm very disappointed to read your review having spoken to you extensively before your purchase. I am writing to you from our UK office, at which we (and I) have been based for nearly 15 years now. Both of your packages arrived in four working days, which is right in the middle of the delivery period that we advertise of 3-5 working days. There was a one day delay, that was completely out of our control, but even so we were well within the delivery period advertised and arrived about one hour after you left this review.
29 Jan 2024
 Verified review
You replied promptly to questions raised, made a Range of suggestions, then answered further queries. Once I had made my selection the projector was delivered in 3 days and did just what you said it would. Thank you.
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MB
Martin B.
Devizes
13 Feb 2024
 Verified review
Very informative and wide choice of machines to select from. Certainly something for everybody’s pocket or needs.
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Answer by visunext.co.uk/en/
7 days ago
Thank you for your kind review, we are glad we could help and hope you are enjoying the product!
22 Jan 2024
 Verified review
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14 Jan 2024
 Verified review
Prompt service and delivery
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22 Nov 2023
 Verified review
Excellent online shopfront and product range. Seemless experience from purchase to delivery.
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4 Dec 2023
 Verified review
Product has now arrived and looks to be well wrapped. When I was first asked to rate your performance the product had not even arrived!!
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22 Mar 2023
 Verified review
Brought Samsung freestyle, good price didn't come with a UK plug only downside
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19 Jul 2023
 Verified review
Good delivery tracking, + great after sales service
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Answer by visunext.co.uk/en/
10 Aug 2023
Thank you for your review, we are glad the delivery went smoothly and hope you are enjoying the product!
24 Oct 2023
 Verified review

Simple and quick

Slick, easy to use site. Fast delivery. Thanks!
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Answer by visunext.co.uk/en/
2 Nov 2023
Pleased to hear you found the website easy to use, we hope you enjoy the product!
5 May 2023
 Verified review
Easy transaction, delivery time was acceptable
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