Excellent range of quality European fashion and service to match.
Very sad to learn that company has now stopped trading in the UK ☹. Please reconsider as all EU labels have disappeared from UK high street.
I love many European labels which - unlike many other outlets - Peter Hahn continue to supply. Your service matches the quality of your products and I thank you for jumping the many post-Brexit hurdles.
The only improvement I would like to see is more communication in relation to order/ delivery status to get an idea of ETA.
Customer communication is very poor, needs much improvement since there are constant delays with delivery of ordered items. It is difficult to remain understanding when there is no contact from the Peter Hahn team and an apparent reluctance to engage.
2
Ausreichend
peterhahn.co.uk antwortet:
11.07.2023
Thank you for your review. Following recent system changes, we ran into a few teething issues during implementation and this sadly had an effect on all areas of our business including our ability to communicate effectively with our customers. Please be assured that our team are working tirelessly to iron out all issues and to ensure we can continue to provide excellent service to our valued custom
Informationen über Gabriele W.
Angemeldet seit 07.05.2019
Online-Bummler Hat mehr als 3 Händler bewertet
Durchstarter Hat mehr als 10 Händler bewertet
Shopping-Star Hat mehr als 50 Händler bewertet
Sicher online Kaufen
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Kostenlos jeder Einkauf ist bis 100,- Euro abgesichert
Very sad to learn that company has now stopped trading in the UK ☹. Please reconsider as all EU labels have disappeared from UK high street.
The only improvement I would like to see is more communication in relation to order/ delivery status to get an idea of ETA.
Communication of order status and progress could be improved.