Andrew P.
Online Shopper from Faringdon
Has reviewed 2 orders from 1 retailer so far

Experiences by Andrew P.

conrad.com Customer reviews
Order process poor- items marked as in stock yet take weeks to arrive. Only sending part of order and refuses to cancel outstanding items even though they cannot supply for weeks.
2
Poor
conrad.com replies:
18/05/2020
Dear valued customer, thank you very much for your order. We are terribly sorry that we have not received the goods as expected, the date had been confirmed by our supplier. Of course we have immediately cancelled your order upon receipt of your email, the refund was back in your account around 3 hours later. Please accept our deepest apologies for this inconvenience. Your Conrad Customer Care
conrad.com Customer reviews
Advertise item as in stock, then after repeated emails they inform you its on back-order then when you try to cancel they send you shipping notification but when you try to confirm they do not respond.
2
Very Poor
conrad.com replies:
15/05/2020
Dear valued customer, thank you very much for your order. We are terribly sorry if coordinating the expected delivery date by the manufacturer with your correspondence has failed in this case. Please accept our deepest apologies if you have received wrong information, we need to rely on the updates given by our supplier. Thank you very much for your understanding. Your Conrad Customer Care
Information on Andrew P.
Registered since 29/04/2020
Occasional Shopper
Has reviewed more than 3 shops
High Flyer
Has reviewed more than 10 shops
Shopping Star
Has reviewed more than 50 shops