Usually really good service but this time main/urgent item needed out of stock not told until rest of order dispatched even though I checked the day before and told all was OK. Had to make a 26mile round trip to get the dog food needed. Not impressed.
2
Poor
moleonline.com replies:
29/11/2023
Thank you for taking the time to leave us a review and apologies for the delay in shipping your order. As stated on our website, all orders are currently being dispatched via our Standard Delivery service. While we make every effort to deliver within the stated timescales it may be that during exceptionally busy periods delivery times may be longer. Kind regards, The Mole Online Team.