Get system up and running . I can no longer see what I have ordered and when to expect it to arrive.
2
Very Poor
peterhahn.co.uk replies:
05/09/2023
Thank you for your review. We apologise for your account online being temporarily unavailable, we are working hard to fix this issue. Please contact us at service@peterhahn.co.uk with your query and we will be pleased to assist you further. Kind regards, your PETER HAHN Team.
No longer can see what I have ordered! Everything takes so long even money back when goods returned.
When is system going to be up and running?
2
Very Poor
peterhahn.co.uk replies:
13/07/2023
Thank you for your review. We hope you will be able to view your online account as normal soon. We are working tirelessly on this system to try and improve the service for our valued customers at this time. Kind regards, your PETER HAHN Team.
Go back to old system where you could see what and when you have ordered!
Have been waiting for a swimsuit to be delivered must be 3 weeks so probably won’t get it for holiday!
2
Very Poor
peterhahn.co.uk replies:
11/07/2023
Thank you for your review. We are sorry to hear that you haven't received your item in time for your holiday. If you would like to contact us via email to service@peterhahn.co.uk we will investigate this for you.
Alternatively call us on 0800 054 2120 and one of our friendly agents will be only too happy to help.
Kind regards, Your PETER HAHN Team
When is the system update going to happen . Can no longer see what and when you have ordered . Goods have been taken far too long to arrive . Very disappointing.
2
Very Poor
peterhahn.co.uk replies:
05/07/2023
Hello Anne, thank you for your review. Following recent system changes, we ran into a few teething issues during implementation and this sadly had an effect on all areas of our business. Please be assured that our team are working tirelessly to iron out any issues to ensure we can continue to provide excellent service to our valued customers in the future. Please accept our apologies for the incon
Information on Anne E.
Registered since 16/06/2019
Occasional Shopper Has reviewed more than 3 shops
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When is system going to be up and running?
Have been waiting for a swimsuit to be delivered must be 3 weeks so probably won’t get it for holiday!