Sally C.
Online Shopper from Castle Douglas
Has reviewed 5 orders from 1 retailer so far
Has reviewed 5 orders from 1 retailer so far
Experiences by Sally C.
moleonline.com
Reviewed on 21/10/2023
After crap service last order, MVF are back on track again.
moleonline.com replies:
23/10/2023
Thank you for taking the time to share your ordering experience by leaving a review, we do value our customers feedback and we look forward to taking your order again soon. Kind regards, The Mole Online Team
moleonline.com
Reviewed on 22/09/2023
I had to order 2 x 7.5 kilo bags of MV layers pellets instead of 1. This cost me more. I phoned customer services at MVHQ and the assistant couldn't tell me when they were having more. I then had to wait 9 days for delivery instead a maximum of 5. I am not a happy customer of MV, since late 70s early 80s.
moleonline.com replies:
22/09/2023
Thank you for your review.
Firstly, Many apologies for the experience with your online order. As a result of an IT incident on Sunday the 27th August we have experienced operational challenges.
We are sorry for the inconvenience and we remain committed to serving our customers as best we can at this difficult time. Please be advised there may be some delays to deliveries as a result of technical i
moleonline.com
Reviewed on 19/08/2023
Nothing.
moleonline.com replies:
21/08/2023
Thank you for taking the time to leave a review and we’re happy to hear you are pleased with your order. Kind regards, The Mole Online Team
moleonline.com
Reviewed on 02/07/2023
Used to live in the Mole Valley Farmer area, now in Scotland. Good quality products at a very good price. Delivery price isn't bad either.
moleonline.com replies:
04/07/2023
Thank you for taking the time to leave a review and we’re happy to hear you are pleased with your order. Kind regards, The Mole Online Team
moleonline.com
Reviewed on 01/06/2023
Simple straight forward website. Reasonably priced delivery, and prompt. Excellent value and quality products.
moleonline.com replies:
01/06/2023
We’re happy to hear that you’re pleased with your order and thank you for taking the time to leave us a review. Kind regards, The Mole Online Team
Information on Sally C.
Registered since 08/08/2016
Occasional Shopper
Has reviewed more than 3 shops
Has reviewed more than 3 shops
High Flyer
Has reviewed more than 10 shops
Has reviewed more than 10 shops
Shopping Star
Has reviewed more than 50 shops
Has reviewed more than 50 shops